Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and welcoming environment
Helpful staff
Great location
Cons:
Need for improved wellness facility maintenance
Limited food options

Categories

Cleanliness
8.66
Reviews indicated cleanliness was generally good, though there were mentions of the need for better maintenance in some areas.
Service
8.83
Service was often praised, particularly at the front desk and restaurant.
Location
9.07
The hotel's proximity to the beach and local amenities received positive feedback.
Room Quality
8.72
Most guests were satisfied with the room quality, highlighting spacious and comfortable accommodations.
Amenities
8.65
Good amenities but some feedback indicated that the wellness area needs improvement.
Value for Money
8.51
Generally considered good value considering the location and services offered.
Food and Beverage
8.46
Food was appreciated, though some guests mentioned a lack of variety.
Overall Experience
8.73
Overall experiences were satisfactory with plans to return highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:46

Property Description

Luxurious Accommodations
The Palace Hotel & SPA offers beautifully decorated rooms and suites equipped with modern amenities, ensuring a comfortable stay for all guests. From flat-screen TVs to spacious balconies with stunning sea views, each room is designed to provide a touch of luxury.

Top-Notch Facilities
Guests can indulge in a range of facilities including an outdoor pool, spa services, and a well-equipped gym. The on-site bar and restaurant offer delectable dining options, while the private beach area provides the perfect spot to relax and unwind.

Convenient Location
Situated next to the sea and just a few kilometers away from the center of Durres, the hotel's location offers the best of both worlds - tranquility by the beach and easy access to the city's attractions. With a bus stop nearby and shuttle services available, exploring the area is a breeze.

Experience luxury and relaxation at Palace Hotel & SPA. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 3581 reviews
Cleanliness: 8.66
Service: 8.83
Location: 9.07
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.51
Food and Beverage: 8.46
Overall Experience: 8.73
N
Norbert • solo_traveller • hu
8
Pros:

A reggeli svédasztal választéka

Cons:

Egyes szobák nem a hotellel egy épületben találhatóak.

2026-09-19 • via Nuitee
C
Charlene • solo_traveller • mt
8
2026-09-19 • via Nuitee
U
Uche • solo_traveller • gb
7
Pros:

Seaside, breakfast

Cons:

The bed and mattress

2026-09-19 • via Nuitee
Z
zvi • solo_traveller • il
10
Pros:

הכל

Cons:

אין

2026-09-18 • via Nuitee
M
Marta • solo_traveller • at
7
Is okay but you can do better
Pros:

The staff at the breakfast bar, pool bar and restaurant, as well as the cleaners, are very friendly and nice.
Breakfast is very good.
The prices in the restaurant and bar are reasonable, and the food is good.

The spa area is also OK, but the water in the jacuzzi should be changed as it smells...

The beach area is also very popular. However, the problem of guests leaving their towels on the chairs for hours without showing up should be addressed.

Cons:

'You? Eye roll. Do you have a reservation at this hotel? Eye roll' - the worst welcome to 5* hotel i ever had... seems It's not suitable to dress up in sports trekking outfits while driving to this hotel. The receptionist and the hotel management are pushy and unwelcoming, and ignore guests. The only people who are more pushy are the guests who feel super important and make the stay very unpleasant.

The water quality is not the best, so I would be careful about swimming in the sea.

2026-09-18 • via Nuitee
L
Luca • couple • hu
5
Pros:

A sajat part resz

Cons:

A reggeli mindennap hideg volt, nem toltottek ujra az eteleket. Kicsit erosnek gondolom, hogy szallo vendegkent ENNYIT fizetni kell a baldahinos napagyakert. A recepcio sem volt a legkedvesebb. A tisztasag oke!

2026-09-18 • via Nuitee
E
ejoyet • couple • ch
9
Très bonne hôtel de passage au bord de mer
Pros:

Plage directement reliée à l'hôtel et petit-déjeuner excellent

Cons:

La chambre, bien que confortable, mériterait d'être rénovée. Les fenêtres, par exemple, ne fermait pas complètement.

2026-09-17 • via Nuitee
R
Rachel • couple • ie
7
Pleasant but service issues to work on
Pros:

Beautiful rooms and lovely pool area with snack bar and restaurant. Placed right next to the beach which was ideal.

Cons:

We had a lovely time here save for two bad experiences. Firstly, we found the hotel extremely difficult to contact to amend our booking. The number on their website did not work and they did not reply to my email or my booking.com messages. Secondly, they offered to organise a taxi to the airport for €32. The taxi driver seemed to be a family friend and drove erratically with loud music and texting and taking phone calls and we felt very unsafe. Once we arrived at the airport he asked for 3,200 Lek which is the equivalent of €35, not €32. When questioned he said it was company policy to use the currencies €1=100Lek which is not the exchange rate.

2026-09-17 • via Nuitee
P
Paulina • couple • pl
8
2026-09-17 • via Nuitee
J
Justin • couple • ie
7
2026-09-16 • via Nuitee
V
vanessa • couple • be
8
très bon hôtel
Pros:

Bonne situation géographique, chambre spacieuse, personnel serviable et aux petits soins.
Plage bien gérée et accessible, bonne ambiance.

Cons:

il y a des appartements AirBnB dans l'annexe ou nous logions, mon avis est que les chambres de l'hotel doivent être Nettement séparées des appartements de location.

2026-09-16 • via Nuitee
P
Philippe • solo_traveller • fr
8
2026-09-16 • via Nuitee
Y
YANIV • family_with_children • il
10
2026-09-15 • via Nuitee
B
Brian • couple • gb
9
Fantastic
Pros:

Nothing not to like

2026-09-15 • via Nuitee
M
MICHEL • extended_group • be
8
À conseiller
Pros:

Situation beauté de l établissement
Accès à la plage et à la promenade
Qualité du spa

Cons:

Personnel très jeune et souvent plus intéressés par leur téléphone que par le client

2026-09-15 • via Nuitee
D
Diána • couple • hu
9
2026-09-15 • via Nuitee
D
David • couple • gb
10
2026-09-14 • via Nuitee
J
Joakim • extended_group • se
4
Fint ställe men några i personalen försöker luras
Pros:

Fint på utsidan och fina rum.

Cons:

Personalen försökte insistera på att vi bara bokat 3 nätter och ville dessutom ha 100€ mer för boendet trots att jag visade upp min booming-bekräftelse. Till slut fick vi det pris och antal nätter vi bokat.
När vi checkade ut var det samma sak, då ville de först ta 20€ för mycket betalt för roomservicenotan, när jag påverkade det gick de ner 10€ till så jag var tvungen att insistera på att 35+2 € blir 36 och inte 57 eller 47

2026-09-14 • via Nuitee
M
Mary • extended_group • gb
9
2026-09-14 • via Nuitee
F
Fredrik • extended_group • se
9
2026-09-14 • via Nuitee