Sterling Inn & Spa

Hotels
9.2 (3077 reviews)
5195 Magdalen Street , Niagara Falls , ca

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Complimentary breakfast
Cons:
Outdated room features
Cleanliness issues noted

Categories

Cleanliness
8.38
Some reviewers mentioned issues with cleanliness in the rooms, particularly the shower glass.
Service
9.85
Many reviews praised the staff for being friendly and helpful.
Location
9.39
The hotel is conveniently located near attractions, which many guests appreciated.
Room Quality
8.34
Some rooms were noted as outdated, although others were spacious and comfortable.
Amenities
9.37
Reviewers enjoyed the breakfast service and the presence of fireplaces.
Value for Money
9.33
Guests found the pricing fair, especially with complimentary breakfast included.
Food and Beverage
9.38
The breakfast received consistent praise for quality and service.
Overall Experience
9.55
Many guests expressed a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:35

Property Description

Luxurious Spa Experience
Indulge in relaxation with our 2-person spa bath or in-shower steam unit in every room.

Gourmet Dining at AG Restaurant
Savor delectable dishes at our on-site restaurant, AG, offering a culinary experience like no other.

Convenient Location
Located less than a mile from the iconic Maid of the Mist Niagara Falls boat tour, Sterling Inn & Spa offers easy access to nearby attractions like Casino Niagara and Marineland.

Experience luxury and convenience at Sterling Inn & Spa. Book your stay now for an unforgettable getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 3077 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
J
James • solo_traveller • gb
10
When I looked at the map I thought the accommodation was away from the falls etc but I was amazed how close we where onl
Pros:

From the start the staff where fantastic, they gave us a friendly welcome and a smile

Cons:

The only thing if anything , I would say would be able to use Netflix on the media as it seemed most of the channels pay per view

2026-06-06 • via Nuitee
P
Patty • couple • us
6
Pros:

Large room. Breakfast was brought to our room.

Cons:

Outside appearance not kept up well. Interior was cold and sterile, unwelcoming. No outdoor areas to sit, no hot tub or pool. The bed was hard and pillows were lumpy. Bed was not made up properly. For the nightly price of the room I expected more.

2026-06-06 • via Nuitee
S
Sabrina • extended_group • it
9
.
Pros:

.

Cons:

.

2026-06-06 • via Nuitee
M
Matthew • couple • us
10
I will come back to stay in this place again
Pros:

Very nice

Cons:

Nothing

2026-06-06 • via Nuitee
S
Shannon • couple • us
10
A1, top tier!
Pros:

Property was well kept, parking was adequate and my car was safe. No complaints, great experience.

Cons:

Everything!

2026-06-06 • via Nuitee
J
Joerg • couple • de
9
Highly enjoyable
Pros:

Well equipped rooms. They had everything we needed. We especially enjoyed the space, the kingsize bed and the large walk-in shower. Breakfast was substantial with coffee, yoghurt, apples, croissants, pies and orange juice. We‘d like to come again.

Cons:

nothing

2026-06-06 • via Nuitee
O
O'Keefe • solo_traveller • ca
10
Will definitely be visiting again
Pros:

Exceptional value for money, beautiful room, and property

Cons:

Nothing

2026-06-06 • via Nuitee
S
Susana • couple • pt
6
Pros:

O quarto era espaçoso

Cons:

Existe um parque de estacionamento, com condições muito semelhantes, por 5 dólares por dia em frente ao hotel. O hotel cobra 18 dolares, o que não consideramos justo.

O pequeno almoço é obrigatoriamente tomado no quarto e tem poucas opções disponíveis.

O quarto era datado e com pouco espaço para pousar malas.

2026-06-05 • via Nuitee
M
Maria • couple • us
10
Great mostly adult environment. Staff was excellent. Facilities were top notch.
Pros:

Stellar property

Cons:

Beautiful and very clean

2026-06-02 • via Nuitee
J
John • solo_traveller • ca
9
2026-06-01 • via Nuitee
K
Karolina • solo_traveller • nl
9
2026-06-01 • via Nuitee
T
Titilope • couple • ca
9
2026-05-31 • via Nuitee
D
Darlene • couple • us
10
2026-05-30 • via Nuitee
B
Beatrice • couple • ca
10
2026-05-30 • via Nuitee
V
Valentine • family_with_children • by
9
2026-05-28 • via Nuitee
A
Antonio • couple • it
8
2026-05-26 • via Nuitee
C
Christopher • couple • us
10
Excellent!
Pros:

Excellent lodging in Niagara Falls. Felt more homey than the standard hotel room. Staff were awesome!

Cons:

N/A

2026-05-26 • via Nuitee
I
Isabelle • solo_traveller • ca
9
2026-05-26 • via Nuitee
W
Withrow • couple • us
10
Nice weekend getaway quality hotel great staff
Pros:

Second time here and loved it again!! Breakfast is excellent and you can pick the time you want to have it

2026-05-25 • via Nuitee
S
sharen • solo_traveller • ca
5
2026-05-25 • via Nuitee