A&EM Ben Thanh Hotel

Hotels
7.7 (248 reviews)
44-46 Phan Boi Chau, Ben Thanh Ward , Ho Chi Minh City , vn

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Room size and comfort issues
Breakfast quality varies

Categories

Cleanliness
7.1
Some comments regarding cleanliness but not a strong issue.
Service
8.56
Staff were consistently described as friendly and helpful.
Location
9.1
Location was highlighted as a great advantage being close to attractions.
Room Quality
6.56
Some complaints about room size and comfort levels.
Amenities
7.59
Basic amenities noted, with some limitations on breakfast.
Value for Money
7.05
Mixed feelings regarding pricing versus quality.
Food and Beverage
7.6
Breakfast quality received mixed feedback.
Overall Experience
8.06
Overall sentiments were positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:44

Property Description

Central Location
Located just across from Ben Thanh Market, our property in the heart of Ho Chi Minh City offers convenience and accessibility to top attractions like Saigon Notre-Dame Basilica and the War Remnants Museum.

Modern Comfort
Enjoy modern amenities in our tiled-floor, non-smoking rooms equipped with a minibar, flat-screen TV, and free internet access. Relax in the comfort of a personal safe, and freshen up in the private bathroom with complimentary toiletries.

Convenient Services
Let our 24-hour front desk staff enhance your stay with travel assistance, luggage storage, and currency exchange services. Indulge in a buffet breakfast at A&Em’s restaurant, ensuring a satisfying start to your day.

Book your stay now and experience the perfect blend of comfort and convenience at A&Em - Phan Boi Chau.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 280,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 600,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 248 reviews
Cleanliness: 7.1
Service: 8.56
Location: 9.1
Room Quality: 6.56
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 8.06
E
Ellis • couple • gb
4
2026-05-05 • via Nuitee
B
bolormaa • couple • mn
5
2026-05-03 • via Nuitee
A
Adam • solo_traveller • au
7
Pros:

Location is central

Cons:

The air-conditioning system was weak for my west facing room . There was no pool in use .

2026-04-30 • via Nuitee
R
ROMAIN • solo_traveller • fr
4
Expérience décevante.
Pros:

Emplacement en plein district 01,

Cons:

Prestations pas à la hauteur des 4* annoncées.
Rapport prix trop élevé : 75€ une chambre sans fenêtre (excessif comparé aux hôtels voisins)
Un hôtel de cette catégorie ne devrait pas proposer ce type de chambre.
Couette trouée dissimulée par le couvre lit.
Spa : 02 baignoires rondes jacuzzi et … hs.
SDB : Fuite + flexible douchette trop court obligé de se laver accroupi.

2026-04-26 • via Nuitee
B
BẢO CHÂU • solo_traveller • vn
5
2026-04-25 • via Nuitee
R
Richard • couple • au
6
Okay but better options available
Pros:

Close to city

Cons:

Bathroom very small and bathtub shower

2026-04-24 • via Nuitee
Y
YENCHOU • couple • tw
10
2026-03-29 • via Nuitee
Y
YENCHOU • couple • tw
10
2026-03-25 • via Nuitee
L
Luca • solo_traveller • fr
6
An okay place
Pros:

Good location! Breakfast had some good choices and they were a bit flexible with having me serve it 30 minutes earlier than their normal hours.

Cons:

Had to do an upgrade because my initial room choice did not have any windows - very peculiar. In the upgraded room, the tub felt very used - it was not dirty but the edges showed it was quite dated.
For the quality of everything it felt a bit expensive....

2026-03-25 • via Nuitee
H
HSIN-I • solo_traveller • fr
7
Pros:

地點十分便利，附近不遠處有餐廳，咖啡廳以及超商。房間大小還行，早餐內容豐富。

Cons:

浴室內淋浴空間與實際照片不同，浴室設備老舊。

2026-03-21 • via Nuitee
S
simon • couple • gb
8
2026-03-10 • via Nuitee
P
Patrick • couple • ch
8
2026-03-10 • via Nuitee
B
Bich Lien • couple • se
7
2026-03-07 • via Nuitee
C
Claudia • couple • it
9
2026-02-27 • via Nuitee
T
Tuan • couple • vn
6
Pros:

Die Lage des Hotels ist wirklich top – sehr zentral und ideal, um alles schnell zu erreichen.

Positiv hervorzuheben ist jedoch das Personal – sehr freundlich, hilfsbereit und jederzeit bemüht.

Cons:

Das Zimmer wurde mit 26 m² angegeben, was jedoch eher nach einer Fantasieangabe klingt. Tatsächlich wirkt es sehr eng und beengt. Auch das Mobiliar ist deutlich in die Jahre gekommen – man sollte besser nicht zu genau hinschauen. Der Flur ist extrem schmal (nicht einmal 0,5 m breit), sodass man kaum Platz hat.

Das Essen ist relativ überschaubar, die Auswahl nicht besonders groß.


Ein 4-Sterne-Standard ist aus meiner Sicht nicht gerechtfertigt. Zudem ist der Preis für die gebotene Leistung eher hoch. Empfehlen würde ich das Hotel nur, wenn der Preis entsprechend angepasst wird.

2026-02-22 • via Nuitee
E
Elena • family_with_children • ru
10
2026-02-13 • via Nuitee
S
Stuart • family_with_children • au
8
HCM Hotel
Pros:

Its a nice hotel, great staff, good location

Cons:

Everything was ok,

2026-02-12 • via Nuitee
G
George • couple • au
10
Pros:

Great beds great location great staff

Cons:

Nothing to dislike

2026-02-11 • via Nuitee
N
Nourah • family_with_children • sa
2
Pros:

الموقع مقابل السوق

Cons:

الغرفة ضيقة ماتشبه الصورة و فيه حشرات على الطاولة و المفرش و الارضية غير نظيفة ، الجاكوزي كان فيه شعر و غير ثابت على الارض يزيد خطر السقوط.
سرير الاطفال غير متوفر.
تجربة سيئة لا تتكرر.

2026-01-31 • via Nuitee
晏舟 • solo_traveller • tw
10
2026-01-30 • via Nuitee