A&EM Ben Thanh Hotel

Hotels
7.7 (236 reviews)
44-46 Phan Boi Chau, Ben Thanh Ward , Ho Chi Minh City , vn

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Room size and comfort issues
Breakfast quality varies

Categories

Cleanliness
7.1
Some comments regarding cleanliness but not a strong issue.
Service
8.56
Staff were consistently described as friendly and helpful.
Location
9.1
Location was highlighted as a great advantage being close to attractions.
Room Quality
6.56
Some complaints about room size and comfort levels.
Amenities
7.59
Basic amenities noted, with some limitations on breakfast.
Value for Money
7.05
Mixed feelings regarding pricing versus quality.
Food and Beverage
7.6
Breakfast quality received mixed feedback.
Overall Experience
8.06
Overall sentiments were positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:44

Property Description

Central Location
Located just across from Ben Thanh Market, our property in the heart of Ho Chi Minh City offers convenience and accessibility to top attractions like Saigon Notre-Dame Basilica and the War Remnants Museum.

Modern Comfort
Enjoy modern amenities in our tiled-floor, non-smoking rooms equipped with a minibar, flat-screen TV, and free internet access. Relax in the comfort of a personal safe, and freshen up in the private bathroom with complimentary toiletries.

Convenient Services
Let our 24-hour front desk staff enhance your stay with travel assistance, luggage storage, and currency exchange services. Indulge in a buffet breakfast at A&Em’s restaurant, ensuring a satisfying start to your day.

Book your stay now and experience the perfect blend of comfort and convenience at A&Em - Phan Boi Chau.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 280,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 600,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 236 reviews
Cleanliness: 7.1
Service: 8.56
Location: 9.1
Room Quality: 6.56
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 8.06
P
Patrick • couple • ch
8
2026-03-10 • via Nuitee
S
simon • couple • gb
8
2026-03-10 • via Nuitee
B
Bich Lien • couple • se
7
2026-03-07 • via Nuitee
C
Claudia • couple • it
9
2026-02-27 • via Nuitee
T
Tuan • couple • vn
6
Pros:

Die Lage des Hotels ist wirklich top – sehr zentral und ideal, um alles schnell zu erreichen.

Positiv hervorzuheben ist jedoch das Personal – sehr freundlich, hilfsbereit und jederzeit bemüht.

Cons:

Das Zimmer wurde mit 26 m² angegeben, was jedoch eher nach einer Fantasieangabe klingt. Tatsächlich wirkt es sehr eng und beengt. Auch das Mobiliar ist deutlich in die Jahre gekommen – man sollte besser nicht zu genau hinschauen. Der Flur ist extrem schmal (nicht einmal 0,5 m breit), sodass man kaum Platz hat.

Das Essen ist relativ überschaubar, die Auswahl nicht besonders groß.


Ein 4-Sterne-Standard ist aus meiner Sicht nicht gerechtfertigt. Zudem ist der Preis für die gebotene Leistung eher hoch. Empfehlen würde ich das Hotel nur, wenn der Preis entsprechend angepasst wird.

2026-02-22 • via Nuitee
E
Elena • family_with_children • ru
10
2026-02-13 • via Nuitee
S
Stuart • family_with_children • au
8
HCM Hotel
Pros:

Its a nice hotel, great staff, good location

Cons:

Everything was ok,

2026-02-12 • via Nuitee
G
George • couple • au
10
Pros:

Great beds great location great staff

Cons:

Nothing to dislike

2026-02-11 • via Nuitee
N
Nourah • family_with_children • sa
2
Pros:

الموقع مقابل السوق

Cons:

الغرفة ضيقة ماتشبه الصورة و فيه حشرات على الطاولة و المفرش و الارضية غير نظيفة ، الجاكوزي كان فيه شعر و غير ثابت على الارض يزيد خطر السقوط.
سرير الاطفال غير متوفر.
تجربة سيئة لا تتكرر.

2026-01-31 • via Nuitee
晏舟 • solo_traveller • tw
10
2026-01-30 • via Nuitee
L
Lien • solo_traveller • vn
10
Ổn
Pros:

Thái độ phục vụ phòng của lễ tân trên cả tuyệt vời. Mình muốn trở lại có lẽ vì cô bé lễ tân này . Rát tiếc ko biết tên.

Cons:

Phòng quá nhỏ so vơi giá tiền

2026-01-29 • via Nuitee
A
ANDREl • couple • vn
10
2026-01-26 • via Nuitee
T
Tracey • couple • au
8
2026-01-23 • via Nuitee
E
emanuele • solo_traveller • it
8
Pros:

Staff cortese e disponibile, ottima posizione centrale ma stanza interna molto tranquilla . camera spaziosa con balconcino privato .

Cons:

cassaforte non funzionante, idromassaggio in camera non funziona e bagno non finestrato.

2026-01-23 • via Nuitee
R
Ryoji • solo_traveller • jp
8
2026-01-22 • via Nuitee
A
Ahsana Aqiel • solo_traveller • id
8
2026-01-20 • via Nuitee
S
Shi-han • solo_traveller • nz
9
Pros:

Amazing stay. Enjoyed the breakfast menu. Staff friendly and helpful. Very central and convinient location.

2026-01-19 • via Nuitee
S
SELVARAJAH • solo_traveller • sg
5
nil
Pros:

n/a

Cons:

n/a

2026-01-19 • via Nuitee
K
Khac Cu • couple • vn
9
2026-01-18 • via Nuitee
T
Titus • couple • ch
10
Wir kommen wieder!
Pros:

Alles war sauber und komfortabel

2026-01-18 • via Nuitee