A&EM Ben Thanh Hotel

Hotels
7.7 (259 reviews)
44-46 Phan Boi Chau, Ben Thanh Ward , Ho Chi Minh City , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast
Cons:
Room size and comfort issues
Breakfast quality varies

Categories

Cleanliness
7.1
Some comments regarding cleanliness but not a strong issue.
Service
8.56
Staff were consistently described as friendly and helpful.
Location
9.1
Location was highlighted as a great advantage being close to attractions.
Room Quality
6.56
Some complaints about room size and comfort levels.
Amenities
7.59
Basic amenities noted, with some limitations on breakfast.
Value for Money
7.05
Mixed feelings regarding pricing versus quality.
Food and Beverage
7.6
Breakfast quality received mixed feedback.
Overall Experience
8.06
Overall sentiments were positive despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:44

Property Description

Central Location
Located just across from Ben Thanh Market, our property in the heart of Ho Chi Minh City offers convenience and accessibility to top attractions like Saigon Notre-Dame Basilica and the War Remnants Museum.

Modern Comfort
Enjoy modern amenities in our tiled-floor, non-smoking rooms equipped with a minibar, flat-screen TV, and free internet access. Relax in the comfort of a personal safe, and freshen up in the private bathroom with complimentary toiletries.

Convenient Services
Let our 24-hour front desk staff enhance your stay with travel assistance, luggage storage, and currency exchange services. Indulge in a buffet breakfast at A&Em’s restaurant, ensuring a satisfying start to your day.

Book your stay now and experience the perfect blend of comfort and convenience at A&Em - Phan Boi Chau.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 280,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for VND 600,000 per person per night when using an existing bed.
    People 12 years old and over stay for VND 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 259 reviews
Cleanliness: 7.1
Service: 8.56
Location: 9.1
Room Quality: 6.56
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 7.6
Overall Experience: 8.06
Q
Quốc Tuấn • couple • vn
8
Pros:

Vị trí và nhân viên

Cons:

Phòng chật

2026-06-29 • via Nuitee
T
TK • couple • th
9
2026-06-28 • via Nuitee
A
Anuwat • solo_traveller • th
8
2026-06-10 • via Nuitee
J
Jenny • couple • us
9
2026-06-10 • via Nuitee
M
Mohd Saberi • couple • my
9
Excellent
Pros:

Locality and facilities

2026-06-04 • via Nuitee
P
Paturi • extended_group • in
8
Good place to stay
Pros:

Good location, friendly staff

Cons:

Nothing

2026-05-27 • via Nuitee
M
Mary. S • family_with_children • gb
8
2026-05-18 • via Nuitee
E
Ellis • couple • gb
4
2026-05-05 • via Nuitee
B
bolormaa • couple • mn
5
2026-05-03 • via Nuitee
A
Adam • solo_traveller • au
7
Pros:

Location is central

Cons:

The air-conditioning system was weak for my west facing room . There was no pool in use .

2026-04-30 • via Nuitee
R
ROMAIN • solo_traveller • fr
4
Expérience décevante.
Pros:

Emplacement en plein district 01,

Cons:

Prestations pas à la hauteur des 4* annoncées.
Rapport prix trop élevé : 75€ une chambre sans fenêtre (excessif comparé aux hôtels voisins)
Un hôtel de cette catégorie ne devrait pas proposer ce type de chambre.
Couette trouée dissimulée par le couvre lit.
Spa : 02 baignoires rondes jacuzzi et … hs.
SDB : Fuite + flexible douchette trop court obligé de se laver accroupi.

2026-04-26 • via Nuitee
B
BẢO CHÂU • solo_traveller • vn
5
2026-04-25 • via Nuitee
R
Richard • couple • au
6
Okay but better options available
Pros:

Close to city

Cons:

Bathroom very small and bathtub shower

2026-04-24 • via Nuitee
Y
YENCHOU • couple • tw
10
2026-03-29 • via Nuitee
Y
YENCHOU • couple • tw
10
2026-03-25 • via Nuitee
L
Luca • solo_traveller • fr
6
An okay place
Pros:

Good location! Breakfast had some good choices and they were a bit flexible with having me serve it 30 minutes earlier than their normal hours.

Cons:

Had to do an upgrade because my initial room choice did not have any windows - very peculiar. In the upgraded room, the tub felt very used - it was not dirty but the edges showed it was quite dated.
For the quality of everything it felt a bit expensive....

2026-03-25 • via Nuitee
H
HSIN-I • solo_traveller • fr
7
Pros:

地點十分便利，附近不遠處有餐廳，咖啡廳以及超商。房間大小還行，早餐內容豐富。

Cons:

浴室內淋浴空間與實際照片不同，浴室設備老舊。

2026-03-21 • via Nuitee
S
simon • couple • gb
8
2026-03-10 • via Nuitee
P
Patrick • couple • ch
8
2026-03-10 • via Nuitee
B
Bich Lien • couple • se
7
2026-03-07 • via Nuitee