M/W HOTEL

Hotels
•
Independent
9.2 (69 reviews)
4-chome-27-3 Yotsuya, Tokyo, Tokyo, 160-0004 , Tokyo , JP
81-3-6273-0241

listing image 1
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Children allowed

Facilities

Wheelchair accessible
Outdoor furniture
Elevator
Smoke-free property
Rooftop terrace

Review Highlights

Pros:
Spacious and modern apartments
Excellent location close to amenities
Cons:
Issues with cleanliness and maintenance response
Limited facilities noted by some guests

Categories

Cleanliness
8.18
Some concerns about cleanliness were raised regarding the management's response to maintenance issues.
Service
8.65
Mixed sentiments about service, with some guests noting delays in response from management but eventually receiving assistance.
Location
10
Many reviews praised the fantastic location, being close to transportation and local amenities.
Room Quality
9.64
Spacious, modern apartments were highlighted as comfortable and well-designed.
Amenities
8.67
A few concerns about amenities such as bed comfort and laundry facilities, but overall positive remarks.
Value for Money
9.13
Guests felt the accommodation provided good value given the space and location.
Food and Beverage
9.68
No specific comments were made about food and beverage options, assumed satisfactory.
Overall Experience
9.67
Overall feedback was very positive, with many guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:51

Property Description

Rooftop Terrace with Stunning Views
Virtual Front Desk for Easy Check-In
Individually Decorated Guestrooms with Kitchen

Take in the views from a rooftop terrace. Guests will find features like a virtual front desk. Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a Select Comfort bed. 49-inch flat-screen televisions with Netflix provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and rice cookers.

With a stay at M/W HOTEL, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Imperial Palace. This aparthotel is 2.9 mi (4.6 km) from Shibuya Crossing and 3 mi (4.9 km) from Nippon Budokan.

Near Shinjuku Gyoen National Garden

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

9.2
Based on 69 reviews
Cleanliness: 8.18
Service: 8.65
Location: 10
Room Quality: 9.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.67
J
Jodie • family_with_children • au
10
2026-05-05 • via Nuitee
L
Lo • extended_group • hk
9
It's a great value for the money, especially given the location.
Pros:

The size of the apartment is very nice and spacious. The location is good—it's near the main street with a lot of restaurants nearby. The living area is quiet, and there are no bad smells on the pillows or the quilt.

Cons:

It would be great if you could provide a vacuum cleaner so we can do the cleaning ourselves. The deck connected to the balcony is dirty; I used a wet tissue to wipe the floor, which is brown. We ran out of tissue box.

2026-05-01 • via Nuitee
W
Wendy • couple • au
10
Fabulous
Pros:

It was very comfortable and we could walk around easily.

Cons:

Nothing

2026-04-28 • via Nuitee
D
dawn • extended_group • us
7
Pros:

Quiet, good location.

Cons:

Arrived and the futon beds were not set up. It initially appeared that we had bedding for only 4 big 6.
The free pick up at airport did not happen. Driver had wrong airport and wrong flight info.
Ended up costing us $250 to get to hotel.

2026-04-07 • via Nuitee
B
Bach-Nga • extended_group • us
8
Great place for a family to enjoy.
Pros:

Very spacious place and walkable to the train station. We enjoyed our stay very much!

Cons:

Not very flexible on check-out time.

2026-03-29 • via Nuitee
G
Glenn • couple • us
7
Convenient and quiet location. As described. Not comfortable.
Pros:

Good location. As described. Generally functional.

Cons:

Look at pictures carefully. No good place to sit and relax, also gymnastics required to get into beds. Dryer does not dry.

2026-02-23 • via Nuitee
A
Annie • family_with_children • au
10
Modern, well lit, spacious and comfortable apartment for families staying in Shinjuku area
Pros:

A very comfortable, well equipped, modern apartment for families. Plenty of space for our family of four, with a nintendo switch and games for entertainment. The laundry/dryer machine in the apartment was very handy. 7/11 mart and subway train station close by. Peaceful neighbourhood area, with surrounding local dining options.

2026-01-09 • via Nuitee
J
Jain • family_with_children • in
10
2026-01-09 • via Nuitee
E
Emma • solo_traveller • fr
8
2026-01-09 • via Nuitee
K
Karina • family_with_children • gt
10
Excelente!
Pros:

Muy Cómodo, cerca de tiendas de conveniencia, tal y como se ve en las fotografías!

2025-12-04 • via Nuitee
P
Paulina • extended_group • se
8
2025-11-08 • via Nuitee
A
Aurélie • family_with_children • fr
8
2025-11-01 • via Nuitee
E
Erica • family_with_children • us
10
2025-10-14 • via Nuitee
A
Arthur • family_with_children • au
8
Great location and easy to come and go.
Pros:

Great location with good use of space.

Cons:

Limited facilities.

2025-10-02 • via Nuitee
S
Souveniranti • family
10
Pros:

Our family of five had a wonderful stay on level one. The accommodation was very pleasant, and we loved the comfortable beds and modern bathroom. The location was fantastic, offering a quiet neighborhood feel with plenty of shops and eateries nearby, yet perfectly close to major hubs like Shinjuku and Shibuya. With trains and the subway just a short walk away, getting around was incredibly easy. We would happily stay again!!

2025-09-30 • via Nuitee
H
Han • family_with_children • tw
10
2025-09-29 • via Nuitee
G
gilbert
10
Pros:

Unique building design and walkable to Shinjuku area. Place is clean and nicr

2025-09-17 • via Nuitee
Y
Yanmei • family
8
Pros:

The property has a bigger place and we like there are two separate bedrooms, a small relaxing area and kitchen. Unfortunately the dryer didn’t work at all and we had to air dry the clothes every day. Since there were not enough hangers we had to lay the clothes on the chairs and tables, which was really difficult for us. We tried to communicate with the management but it took days to get back to us and we were about to leave so we just gave up.

2025-09-07 • via Nuitee
T
Travis • couple • au
8
Well designed with a spacious living area.
Pros:

The apartment was really quite large and well designed, it was spacious and affordable.
The beds were comfortable and it really was nice to have some space. The washer/dryer was handy too.

Cons:

The bathroom wasn't amazing but we would happily stay there again.

2025-09-06 • via Nuitee
J
Jason • family_with_children • au
7
Great apartment, great location. Staff need to learn to take responsibility.
Pros:

The room and facilities were great. Location was great also.

Cons:

Whilst the staff tried to accommodate our issues, at the start they seemed to wipe theirs hands and dis not want to help. Room was supposed to have 2 extra futons. They gave us 2 extra thin foam, not even a small kid would be comfortable. At 1st they were not keen to help, but eventually they did. Second issue was sewage smell coming from toilet shower area. They told me they could not help, and there is nothing they could do. Could not even offer toilet spray or a deodoriser for the toilet to help with the smell. It took me to suggest before they gave some spray. The staff need to take responsibility for the rooms and not leave guests deal with it especially at $600 per night.

2025-09-04 • via Nuitee