M/W HOTEL

Hotels
Independent
9.2 (69 reviews)
4-chome-27-3 Yotsuya, Tokyo, Tokyo, 160-0004 , Tokyo , JP

Children allowed

Facilities

Wheelchair accessible
Outdoor furniture
Elevator
Smoke-free property
Rooftop terrace

Review Highlights

Pros:
Spacious and modern apartments
Excellent location close to amenities
Cons:
Issues with cleanliness and maintenance response
Limited facilities noted by some guests

Categories

Cleanliness
8.18
Some concerns about cleanliness were raised regarding the management's response to maintenance issues.
Service
8.65
Mixed sentiments about service, with some guests noting delays in response from management but eventually receiving assistance.
Location
10
Many reviews praised the fantastic location, being close to transportation and local amenities.
Room Quality
9.64
Spacious, modern apartments were highlighted as comfortable and well-designed.
Amenities
8.67
A few concerns about amenities such as bed comfort and laundry facilities, but overall positive remarks.
Value for Money
9.13
Guests felt the accommodation provided good value given the space and location.
Food and Beverage
9.68
No specific comments were made about food and beverage options, assumed satisfactory.
Overall Experience
9.67
Overall feedback was very positive, with many guests expressing their willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:51

Property Description

Rooftop Terrace with Stunning Views
Virtual Front Desk for Easy Check-In
Individually Decorated Guestrooms with Kitchen

Take in the views from a rooftop terrace. Guests will find features like a virtual front desk. Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a Select Comfort bed. 49-inch flat-screen televisions with Netflix provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and rice cookers.

With a stay at M/W HOTEL, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Imperial Palace. This aparthotel is 2.9 mi (4.6 km) from Shibuya Crossing and 3 mi (4.9 km) from Nippon Budokan.

Near Shinjuku Gyoen National Garden

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Children and extra bed policy

    Children welcome

See all policies

Location

Guest Reviews

9.2
Based on 69 reviews
Cleanliness: 8.18
Service: 8.65
Location: 10
Room Quality: 9.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.68
Overall Experience: 9.67
A
Annie family_with_children au
10
Modern, well lit, spacious and comfortable apartment for families staying in Shinjuku area
Pros:

A very comfortable, well equipped, modern apartment for families. Plenty of space for our family of four, with a nintendo switch and games for entertainment. The laundry/dryer machine in the apartment was very handy. 7/11 mart and subway train station close by. Peaceful neighbourhood area, with surrounding local dining options.

2026-01-09 via Nuitee
E
Emma solo_traveller fr
8
2026-01-09 via Nuitee
J
Jain family_with_children in
10
2026-01-09 via Nuitee
K
Karina family_with_children gt
10
Excelente!
Pros:

Muy Cómodo, cerca de tiendas de conveniencia, tal y como se ve en las fotografías!

2025-12-04 via Nuitee
P
Paulina extended_group se
8
2025-11-08 via Nuitee
A
Aurélie family_with_children fr
8
2025-11-01 via Nuitee
E
Erica family_with_children us
10
2025-10-14 via Nuitee
A
Arthur family_with_children au
8
Great location and easy to come and go.
Pros:

Great location with good use of space.

Cons:

Limited facilities.

2025-10-02 via Nuitee
S
Souveniranti family
10
Pros:

Our family of five had a wonderful stay on level one. The accommodation was very pleasant, and we loved the comfortable beds and modern bathroom. The location was fantastic, offering a quiet neighborhood feel with plenty of shops and eateries nearby, yet perfectly close to major hubs like Shinjuku and Shibuya. With trains and the subway just a short walk away, getting around was incredibly easy. We would happily stay again!!

2025-09-30 via Nuitee
H
Han family_with_children tw
10
2025-09-29 via Nuitee
G
gilbert
10
Pros:

Unique building design and walkable to Shinjuku area. Place is clean and nicr

2025-09-17 via Nuitee
Y
Yanmei family
8
Pros:

The property has a bigger place and we like there are two separate bedrooms, a small relaxing area and kitchen. Unfortunately the dryer didn’t work at all and we had to air dry the clothes every day. Since there were not enough hangers we had to lay the clothes on the chairs and tables, which was really difficult for us. We tried to communicate with the management but it took days to get back to us and we were about to leave so we just gave up.

2025-09-07 via Nuitee
T
Travis couple au
8
Well designed with a spacious living area.
Pros:

The apartment was really quite large and well designed, it was spacious and affordable.
The beds were comfortable and it really was nice to have some space. The washer/dryer was handy too.

Cons:

The bathroom wasn't amazing but we would happily stay there again.

2025-09-06 via Nuitee
J
Jason family_with_children au
7
Great apartment, great location. Staff need to learn to take responsibility.
Pros:

The room and facilities were great. Location was great also.

Cons:

Whilst the staff tried to accommodate our issues, at the start they seemed to wipe theirs hands and dis not want to help. Room was supposed to have 2 extra futons. They gave us 2 extra thin foam, not even a small kid would be comfortable. At 1st they were not keen to help, but eventually they did. Second issue was sewage smell coming from toilet shower area. They told me they could not help, and there is nothing they could do. Could not even offer toilet spray or a deodoriser for the toilet to help with the smell. It took me to suggest before they gave some spray. The staff need to take responsibility for the rooms and not leave guests deal with it especially at $600 per night.

2025-09-04 via Nuitee
T
Tabasum family_with_children nl
10
Highly recommendable, great comfort and pleasant stay.
Pros:

The house is spacious, well designed and has exactly the needed space for a family. Above all a great atmosphere and a very homely feel to it. Yet with eye for a Japanese touch with low chairs and rice paper doors.
The kids absolutely loved it (next to the large TV and Nintendo set;)).
To have the opportunity to cook, wash or dine right next to our door was a relief.
The airconditioning worked in all rooms and gave the needed breath of fresh air during a sizzling hot month.
Luckily for us, the elevator reached to our floor. The owner was so nice to let us leave our luggage sooner than check-in time.

Cons:

Perhaps the only thing is that neighbours can sometimes be heard.

2025-08-27 via Nuitee
Y
YU
10
Pros:

We, a family 5 with 7 & 10 yrs old girls, stayed here for 4 nights. The room was clean; all mentioned amenities were available. The walkable distance to Station made our trip possible.
Our flight was at 6PM, we tried to communicate with hotel owner and cleaner to extend us from 10AM to 12AM. After their discussion, we were given the extra 2 hours to stay with no cost. This meant a lot to us. We really appreciated their consideration and generosity!

I will recommend this stay in Tokyo!

2025-08-19 via Nuitee
V
Verified traveler
10
Great accomodattion
Pros:

Beautiful property with everything you need. We had a great time and zero reason to complain.
Looks exactly like in the photos. Highly recommend!

2025-08-18 via Nuitee
C
CraigThommo family_with_children au
10
Pros:

Clean and comfortable

2025-08-11 via Nuitee
S
Sonny
10
Pros:

Nice property … was in quiet block but not too far to walk to anything you wanted to see. I’d stay there again !

2025-07-26 via Nuitee
C
Christine family
10
Pros:

Perfect home for family of 5 (4 adults, 1 teenager) for 8 days in central Tokyo. Loved 3 separate bedrooms with solid doors, lounge area, kitchen, bathroom (with high & large shower), all in 1 apartment, still in the Japanese style + washer/dryer & a balcony with clothesline option (we only took 1 x 7kg carry-on each for this Summer holiday) + firm yet comfortable beds in 2 Bedrooms + 3 convenience stores 2 mins walk for easy, nutritious, filling meals + free, already set up Netflix.
Not so keen on occasional upstairs neighbours' noise (because apartment was usually so quiet) & Bed 3's futons on timber floor (not Tatami mats) were a little hard.
MW Hotel's communication was wonderful! Proactive, responsive, friendly, helpful & perfect English. Our request (via Wotif App Messages section) on Saturday morning for Bed 3's missing blackout curtains resulted in them being in place by Sunday early afternoon! Check in and check out were seamless.

2025-07-17 via Nuitee