Hotel Roma & Tours

Hotels
8.9 (131 reviews)
Rubinyants Lane Street, 29/14 , Yerevan , am

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Poor air conditioning
Missing breakfast items

Categories

Cleanliness
8.08
Some guests reported issues with cleanliness, including dirty dishes left in the room and smoky rooms despite non-smoking policies.
Service
9.35
Most guests found the service to be friendly and accommodating, although there were some lapses in cleanliness management.
Location
9.09
The location was perceived as acceptable, with easy access to the city center, but some found it a bit distant.
Room Quality
8.54
Room quality was generally good with spacious accommodations, but concerns were raised about the lack of ventilation and issues with air conditioning.
Amenities
9.07
Amenities like the jacuzzi and sauna were appreciated, contributing positively to the overall experience.
Value for Money
9.23
Guests felt that, despite the cleanliness issues, the comfort and service provided value for the price.
Food and Beverage
8.78
Guests enjoyed the food quality, though some noted missing items during breakfast service.
Overall Experience
9.05
Overall, guests expressed joy in their stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:57

Property Description

Luxurious Amenities
Indulge in relaxation with our hot tub, sauna, and professional massage services. Enjoy the convenience of free Wi-Fi and private parking during your stay.

Comfortable Accommodations
Unwind in rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom. Feel at home with a cozy seating area and air conditioning.

Convenient Facilities
Take advantage of our on-site bar, business center, and tour desk. Leave your worries behind with our luggage storage, ironing, and laundry services.

Experience the best of Yerevan with attractions nearby. Book your stay at Hotel Roma for a memorable and hassle-free visit.

Important information:

Please note that guests can access a sauna, spa bath and indoor pool free of charge daily until 18:00.
Please note that the property offers a free airport pick up only for stays of 2 nights or more.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Children 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for AMD 5,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 131 reviews
Cleanliness: 8.08
Service: 9.35
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.05
E
Elena • extended_group • ru
6
2026-06-20 • via Nuitee
S
Sergej • solo_traveller • cz
10
Pros:

Потрясающе !!

2026-06-13 • via Nuitee
P
Paul • solo_traveller • am
10
Best stay
Pros:

I will always choose this hotel
Food, personal is great
very clean and elegant
Thank Your Hotel Roma and Tours Team

2026-06-10 • via Nuitee
P
Pintiliescu • family_with_children • cy
6
Pros:

4 Armenian start maybe .

Cons:

Communication was very difficult because the staff did not speak English well. We had to use Google Translate most of the time, which made everything slow and stressful. Although they tried to help, it was still very hard to communicate.
In my opinion, this hotel does not feel like a 4-star hotel. Some things inside were broken or damaged, and the bathroom in the room where I stayed was deteriorated and in poor condition. The towels were torn and were not changed during the 3 days I stayed there. There was also no proper place to put the rubbish.
The breakfast was almost the same every morning, which was not pleasant after a few days. I only slept at the hotel, but it is far from the city centre and located in an area where you cannot really walk around safely or comfortably. Overall, I was disappointed with my stay.

2026-06-09 • via Nuitee
H
Hamid reza • solo_traveller • de
10
Sehr zu Empfehlen
Pros:

Sehr sauberes Hotel
Zimmer sind gross
Personal sehr freundlich
Hotel Küche ist Top
Früstück ist der Hammer

2026-06-08 • via Nuitee
A
Aleksei • solo_traveller • ru
7
Все было хорошо,Армения отличная страна и прекрасные люди
Pros:

Персонал

Cons:

Очень холодно в номере ,дизайн на любителя,ужасный освежитель для постельного белья,далеко от центра

2026-05-10 • via Nuitee
H
Hovakimyan • family_with_children • am
10
2026-04-30 • via Nuitee
L
LARISA • family_with_children • it
10
Ottimo! Da favola!
Pros:

Hotel molto accogliente! Piccolo e tranquillo. Accurato. Particolare.

Cons:

La zona in lavorazione. Stanno sistemando giardino botanico vicino. Ma comunque fuori del casino della città!

2026-04-26 • via Nuitee
A
Andrei • couple • ro
10
Best hotel
Pros:

Everything! The nicest people in the world. The hotel is very luxurious and you have all the facilities you want. Thank you again!

2026-04-09 • via Nuitee
C
Claudio • family_with_children • it
10
L'armenia è fantastica, sicura e da esplorare. questo albergo è una scelta ottimale
Pros:

Ottima esperienza. Lo staff è stato super gentile, quasi familiare e accomodante in ogni richiesta. Lo staff è disponibile ad ogni ora, h24.
L'albergo offre camere grandi, comode e pulite. La colazione (servita in camera) super abbondante, anche troppo, e può essere variata a seconda delle richieste personali. Servizio ristorante anche molto efficiente e con prezzi accessibili.
Si può anche usare una sauna con piscina riscaldata privata, un'ora al giorno, gratuitamente che è un plus non di poco conto.
E' incluso un servizio aeroportuale gratuito, per l'andata o per il ritorno (se booking non lo inserisce, chiedete all'hotel direttamente).

Cons:

Tutto perfetto.
Sicuramente non è vicino al centro (dove alberghi di questo tipo costano molto di più), ma considerato che i taxi sono molto economici e facili da chiamare tramite app, la posizione non è mai stato un problema.

2026-04-06 • via Nuitee
D
Daniela • family_with_children • at
10
Pros:

Alles

Cons:

Dass ich abreisen musste..

2026-03-19 • via Nuitee
K
Kristine • couple • am
1
2026-03-07 • via Nuitee
A
Amir • solo_traveller • it
8
2026-03-03 • via Nuitee
P
Paul • couple • us
10
Everything was Great
Pros:

Everything was great, they organise a transfer very well, The sauna room was great, breakfast like many stars restaurant food
Thank you for everything wish you all the best
We will come back again soon)

2026-03-02 • via Nuitee
Арман Варданович • solo_traveller • am
10
Было все отлично, спасибо персоналу.
2026-02-12 • via Nuitee
N
Nicolas • couple • fr
10
Séjour parfait de 3 nuits
Pros:

Le service et le gentillesse des employés et du manager, le super espace piscine jacuzzi sauna, le confort, le service en chambre, tout était super !

2026-02-11 • via Nuitee
S
Simona • couple • it
7
Pros:

Non male ma non eccellente

Cons:

Poca flessibilità negli orari della spa
Puzza di fumo

2026-01-31 • via Nuitee
E
Ekaterina • solo_traveller • de
10
Желаю успехов и процветания
Pros:

Бронировала номер для мамы на 1 ночь между перелетами. Маме все понравилось. Хочу отметить работу персонала, который был на связи просто 24 часа в сутки. Организовали персональную встречу мамы из аэропорта, а также трансфер на следующий день в аэропорт. Помогли с багажом. И вообще очень захотелось самой там побывать.
Рекомендую однозначно, особенно, если бронировать для близких людей, при отсутствии возможности личного сопровождения.

Cons:

Без нареканий

2026-01-24 • via Nuitee
M
Medulych • couple • cz
10
Все было отлично! Спасибо за гостеприимство 🤗
2026-01-20 • via Nuitee
T
Tigran • couple • am
10
2026-01-20 • via Nuitee