Hotel Roma & Tours

Hotels
8.9 (122 reviews)
Rubinyants Lane Street, 29/14 , Yerevan , am

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Poor air conditioning
Missing breakfast items

Categories

Cleanliness
8.08
Some guests reported issues with cleanliness, including dirty dishes left in the room and smoky rooms despite non-smoking policies.
Service
9.35
Most guests found the service to be friendly and accommodating, although there were some lapses in cleanliness management.
Location
9.09
The location was perceived as acceptable, with easy access to the city center, but some found it a bit distant.
Room Quality
8.54
Room quality was generally good with spacious accommodations, but concerns were raised about the lack of ventilation and issues with air conditioning.
Amenities
9.07
Amenities like the jacuzzi and sauna were appreciated, contributing positively to the overall experience.
Value for Money
9.23
Guests felt that, despite the cleanliness issues, the comfort and service provided value for the price.
Food and Beverage
8.78
Guests enjoyed the food quality, though some noted missing items during breakfast service.
Overall Experience
9.05
Overall, guests expressed joy in their stay despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:57

Property Description

Luxurious Amenities
Indulge in relaxation with our hot tub, sauna, and professional massage services. Enjoy the convenience of free Wi-Fi and private parking during your stay.

Comfortable Accommodations
Unwind in rooms equipped with modern amenities such as a flat-screen TV, minibar, and private bathroom. Feel at home with a cozy seating area and air conditioning.

Convenient Facilities
Take advantage of our on-site bar, business center, and tour desk. Leave your worries behind with our luggage storage, ironing, and laundry services.

Experience the best of Yerevan with attractions nearby. Book your stay at Hotel Roma for a memorable and hassle-free visit.

Important information:

Please note that guests can access a sauna, spa bath and indoor pool free of charge daily until 18:00.
Please note that the property offers a free airport pick up only for stays of 2 nights or more.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    Children 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for AMD 5,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 122 reviews
Cleanliness: 8.08
Service: 9.35
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.05
Арман Варданович solo_traveller am
10
Было все отлично, спасибо персоналу.
2026-02-12 via Nuitee
N
Nicolas couple fr
10
Séjour parfait de 3 nuits
Pros:

Le service et le gentillesse des employés et du manager, le super espace piscine jacuzzi sauna, le confort, le service en chambre, tout était super !

2026-02-11 via Nuitee
S
Simona couple it
7
Pros:

Non male ma non eccellente

Cons:

Poca flessibilità negli orari della spa
Puzza di fumo

2026-01-31 via Nuitee
E
Ekaterina solo_traveller de
10
Желаю успехов и процветания
Pros:

Бронировала номер для мамы на 1 ночь между перелетами. Маме все понравилось. Хочу отметить работу персонала, который был на связи просто 24 часа в сутки. Организовали персональную встречу мамы из аэропорта, а также трансфер на следующий день в аэропорт. Помогли с багажом. И вообще очень захотелось самой там побывать.
Рекомендую однозначно, особенно, если бронировать для близких людей, при отсутствии возможности личного сопровождения.

Cons:

Без нареканий

2026-01-24 via Nuitee
T
Tigran couple am
10
2026-01-20 via Nuitee
M
Medulych couple cz
10
Все было отлично! Спасибо за гостеприимство 🤗
2026-01-20 via Nuitee
K
Kostiuk family_with_children cy
1
Pros:

Ничего не понравилось. Это не отель, а хостел!!!!!!! За такую цену, можно снять прекрасный отель в центре.

Cons:

Не убирали, персонал очень не тактичный!!!! С ребенком отдыхать не советую!!!!

2026-01-16 via Nuitee
A
ANZHELIKA solo_traveller at
9
2026-01-11 via Nuitee
J
JOSE LUIS couple es
9
Muy a gusto
Pros:

Muy buena atención, desayunos espectaculares

Cons:

Un poco lejos de todo, pero es lo que elegimos

2026-01-08 via Nuitee
O
Oscar solo_traveller it
8
Pros:

Molto carina , personale gentilissimo

Cons:

Niente

2026-01-06 via Nuitee
S
Svetlana couple ru
10
2025-12-25 via Nuitee
K
Kristine couple am
10
2025-12-17 via Nuitee
Штрапов solo_traveller ru
9
Все отлично!
Pros:

Все отлично персонал приветливый, тихо спокойно уютно. Завтраки достойные

2025-12-11 via Nuitee
K
Kristine couple am
10
2025-12-03 via Nuitee
G
Gagik couple am
10
2025-11-25 via Nuitee
I
Ivča family_with_children cz
9
Příjemný zážitek, ale chtělo by zlepšit servis
Pros:

Hotel je krásný, příjemný, prezidentské apartmá je prostorné 120 m2 velké, má soukromou garáž, ze které se jde po schodech do velikého salonu s velkým stolem a prostornou sedací soupravou. Vše ve stylu Ludvíka XVI. Ze salonu je dvojlůžkový pokoj s koupelnou, místnost s vířivkou a schody do dalšího patra, kde se nachází další dvoulůžkový pokoj s koupelnou. Vířivka je příjemný relax po celém dni. K dispozici je i sauna a prý i bazén, ale z časových důvodu jsme nevyužili.

Cons:

Snídani nosí na pokoj po předchozím zavolání. Docela nás překvapilo, že špinavé nádobí a nedojedené zbytky snídaně nikdo neodnesl, zůstalo to celý den na stole. Abychom mohli stůl použít, museli jsme si vše posunout na kraj stolu. Druhý den nám přinesli další snídani, ale neodnesli ze stolu špinavé nádobí a zbytky jídel po snídani včerejší. Hrnečky a příbory jsme si museli umýt, abychom se mohli najíst, byly tam jen ty špinavé od předchozí snídaně. Čekali jsme, že vše odnesou během dne, co jsme byli pryč nebo alespoň když přinesli snídani další, ale nebylo tomu tak. Nedovedu si představit, že bychom tam byly týden, kam bychom odkládali zbytky a špinavé nádobí. Také jsme u snídaně postrádali džus, který bývá všude a ovoce.
Překvapilo nás, že nikdo nepřišel apartmán uklidit. Po návštěvě vířivky jsme měli mokré ručníky i župany, které nestačily za celý den uschnout. Ráno i další den jsme se museli utírat do mokrých. Ani tam nebyl nikde prostor, kam by se daly pověsit.
Horní pokoj nemá okna, byla tam sice klimatizace, ta ale nefungovala, hučela ale nechladila, tak bylo v pokoji velké horko a nedalo se vyvětrat.

2025-11-17 via Nuitee
L
Liubov couple ru
10
Рекомендуем отель! Чистота, добрый отзывчивый персонал. Хозяин отеля знает своё дело. Все в отеле великолепно!
Pros:

Все чисто, комфортно, по домашнему

Cons:

Нет такого

2025-11-16 via Nuitee
S
Shant family_with_children lb
9
2025-11-16 via Nuitee
V
Viktoriya solo_traveller es
10
2025-11-15 via Nuitee
G
Gegis family_with_children cy
10
Roma Hotel Armenian wdsf 2025
Pros:

The personnel was excellent and extremely friendly from the reception up to the Chef. Special thanks to Anna who works at the reception she made our two days stay a wonderful experience. My best regards to the Chef food and breakfast on time and very delicious.

2025-11-09 via Nuitee