Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent views
Delicious food
Cons:
Door maintenance issue

Categories

Cleanliness
8.09
Some concerns about maintenance as a door did not close properly.
Service
9.06
Staff were friendly and accommodating, providing a welcoming atmosphere.
Location
9.1
Great location for nature, with beautiful views and access to hiking.
Room Quality
9.05
Rooms are new and well-furnished with excellent beds and amenities.
Amenities
8.58
The pool has excellent views and was well-maintained.
Value for Money
8.54
Good overall value, especially in light of location and service quality.
Food and Beverage
9.09
Breakfast and coffee were exceptional according to reviews.
Overall Experience
8.86
Overall, a very pleasant stay with minor issues that didn't overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 08:04

Property Description

Mountain Views and Indoor Pool
Step Inn - Kazbegi offers stunning mountain views from each room and provides access to an indoor pool for relaxation and leisure.

Elegant Rooms with Balconies
Experience luxury in every detail with rooms that feature balconies, private bathrooms with free toiletries, and modern amenities like flat-screen TVs and hairdryers.

Ideal Location for Outdoor Enthusiasts
Located in Stepantsminda, guests at Step Inn - Kazbegi can easily indulge in outdoor activities like skiing, making it a perfect choice for adventure seekers.

Book now to experience the perfect blend of luxury and adventure at Step Inn - Kazbegi!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 876 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 9.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.86
Y
Yuliia couple ua
9
Pros:

Месторасположение супер, красивый вид из окна, в номере чисто и очень тепло, теплые уютные халаты. Номер очень маленький но в нем всего достаточно.

Cons:

Нет холодильника, и плохо работал фен.

2026-04-25 via Nuitee
D
Daniel couple ie
8
Pros:

Views are fantastic, having a pool made our stay more enjoyable.
Reception staff was great and helpful.

Cons:

On the other side the restaurant staff was uninterested and not very proactive.
Maintenance is needed everywhere, from doors handles to hanging curtains. Easily could be a 10/10 if those maintenance imperfections were fixed.

2026-04-22 via Nuitee
M
Marina extended_group ru
10
Pros:

great food, nice staff, beautiful hotel with hot sauna

2026-04-22 via Nuitee
S
Sergei couple ru
10
2026-04-18 via Nuitee
M
Marina couple cy
1
Ужасная ночь с мышами в отеле
Pros:

Красивый вид

Cons:

!!! 1. В номере под гипсокартонным потолком были мыши, они скреблись и мешали спать.
2. Слышимость, стены между номерами из гипсокартона, общий балкон с соседним номером. Соседи разговаривали как будто в нашем номере. Вопрос к персоналу: зачем с такой слышимостью людей селить в соседние номера, если отель был пустой.
3. Персонал не почистил снег, хотя снегопад прекратился несколько дней назад. Лестница к главному входу вся во льду.
4. Персонал купил под балконом и вонь и дым шла как раз на нашу сторону.
5. Каменный неудобный матрас.

2026-04-17 via Nuitee
A
Aleksandra couple pl
9
Hotel great. Restaurant and food worse. But hotel for the price perfect
2026-04-13 via Nuitee
A
Aleksandra couple pl
9
Pros:

Clean. Helpful people. Breakfast good for 30 lari.

Cons:

The restaurant and food was worse than the hotel itself.

2026-04-13 via Nuitee
K
khatuna couple ge
10
2026-04-11 via Nuitee
N
Nizamutdinov couple nl
10
Pros:

We had an unfortunate issue with our car on the way to the hotel and had to leave it on the road, which caused us to arrive quite late. Despite this, the staff welcomed us with exceptional kindness and understanding. They even asked the kitchen to stay open longer so we could still have dinner, which we truly appreciated after a long and stressful journey.

Additionally, they kindly offered assistance regarding our car situation, which went above and beyond our expectations.

The hotel itself is a wonderful place with an amazing view, but what truly made our stay memorable was the outstanding hospitality. Thank you for turning a difficult situation into such a positive experience.

2026-04-10 via Nuitee
Елена family_with_children ru
5
2026-04-10 via Nuitee
M
MOHAMMAD couple il
8
2026-04-07 via Nuitee
K
Kamil couple pl
9
Ogólnie udany pobyt, sauna dodatkowo płatna od osoby. Z minusów - brak ręczników w pokoju, reakcja była dość szybka ale
Pros:

Widok, dobry standard

Cons:

Brak ręczników w pokoju, finalnie dostaliśmy 2 małe jeden duży :)

2026-04-07 via Nuitee
E
Edvins extended_group lv
8
Pros:

Good personal

Cons:

Too few towels, could have been cleaner.

2026-04-07 via Nuitee
A
Anastasia family_with_children ru
10
2026-04-06 via Nuitee
G
Gintarė extended_group lt
9
Pros:

Atitiko lūkesčius. Malonus personalas.

2026-04-06 via Nuitee
J
Josué couple es
7
Recomendable
Pros:

La piscina, habitación muy amplia y con vistas.

Cons:

El desayuno, algo pobre y poca variedad. La comida.

2026-04-02 via Nuitee
T
Tatiana family_with_children ge
10
В целом остались довольны проживанием, вернулись бы еще
Pros:

Понравилось многое, персонал отзывчивый, свежий, стильный ремонт в номерах, выход на террасу, бассейн и сауна хорошие, в ресторане было вкусно.

Cons:

Нет убираются и даже мусор не выносят, если не попросить на ресепшене. Матрас на диване был не совсем удобный, пришлось спать всем на 1 кровати.

2026-04-01 via Nuitee
V
Veronika solo_traveller ru
9
Pros:

Все отлично! Персонал очень вежливый, в номере чисто.

Cons:

Не работал лифт

2026-03-31 via Nuitee
L
Leopoldo extended_group pt
9
Pros:

localização.
vista para a montanha kazbek.
piscina interior.
sala de refeiçoes

2026-03-30 via Nuitee
D
DMITRII extended_group ru
10
2026-03-30 via Nuitee