Towers Hotel & Spa

Hotels
7.9 (1439 reviews)
Jersey Marine, Swansea Bay , Swansea , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Good location and amenities
Cons:
Poor food quality
Dated facilities and cleanliness issues

Categories

Cleanliness
7.4
Some rooms were clean but the property is described as dated and shabby.
Service
9.4
Mostly friendly and helpful staff, although some were rude.
Location
8.9
Convenient location for attending Swansea university.
Room Quality
7.4
Rooms were clean but very dated and not comfortable.
Amenities
8.4
Pool and sauna were appreciated but some areas were dated.
Value for Money
7.4
Many felt it was overpriced for the quality of accommodation.
Food and Beverage
6.4
Food was described as tasteless with some complaints about breakfast quality.
Overall Experience
7.9
A mix of good and disappointing experiences lead to moderate overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:47

Property Description

Luxurious Spa and Leisure Facilities
Indulge in relaxation with a sauna, steam room, and spa bath. Enjoy massages and beauty treatments in our luxurious spa.

Dining Excellence
Savor a blend of modern European and traditional Welsh cuisine at our excellent restaurant and bar. Start your day right with a full Welsh breakfast.

Convenient Location
Just a short drive from Swansea city centre and close to the stunning beaches of the Gower Peninsula. Easy access from junction 42 of the M4 motorway.

Book your stay at Towers Hotel for a perfect blend of comfort, convenience, and luxury.

Important information:

Due to treatments taking place around the pool area, children are unable to use the recreational facilities between 11am and 4pm. The hotel operates a flexible approach to this policy.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1439 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.4
Overall Experience: 7.9
L
Leanne solo_traveller gb
10
2026-05-16 via Nuitee
A
Amanda Estebanez couple gb
9
Pros:

The amazing relaxation of the hotel room, pool and jacuzzi and beautiful food. All staff were very friendly and welcoming even tho it was our 1st stay at the towers. We celebrated our 10th anniversary in such a beautiful place x

Cons:

The only problem we had was the patio door was broken and when opened,it tilted in hanging only on one hinge

2026-05-13 via Nuitee
C
Christine couple gb
9
It was really good other than issues with food.
Pros:

Breakfast was good but a coffee/tea machine would be an improvement

Cons:

Didn't like jugs of tea/ coffee. The food quality was good but portion sizes are far too big and must result in a lot of food waste. The size of portion is off putting.

2026-05-11 via Nuitee
P
Peter solo_traveller gb
10
Pros:

Great staff, nothing too much trouble

Cons:

N/a

2026-05-10 via Nuitee
L
Leanne couple gb
5
Comfortable rooms lovely spa
Pros:

Spa was lovely, room was nice breakfast was lovely

Cons:

All was fine

2026-05-09 via Nuitee
R
Rebecca solo_traveller gb
5
2026-05-08 via Nuitee
K
Kath couple gb
6
Adequate.
Pros:

It served the purpose we needed in a location we were visiting.

Cons:

It was quite tired for the cost.

2026-05-06 via Nuitee
J
Janice solo_traveller gb
9
Pros:

Free use of spa, car parking easy, room comfortable and quiet. Breakfast very good.

Cons:

N/A

2026-05-05 via Nuitee
K
Kevin couple gb
9
2026-05-05 via Nuitee
D
Dafydd couple gb
8
2026-05-05 via Nuitee
M
Moore solo_traveller gb
10
Pros:

Place was clean and tidy although the toilet didn't work in first room we had , we had upgrade room which was a nice touch

Cons:

Only small thing i would change would be a free to use buffet at breakfast as it was served rather than pick what you want. Trivial thing but maybe a reason for that

2026-05-03 via Nuitee
L
Lydia couple gb
9
2026-05-03 via Nuitee
D
David solo_traveller es
9
2026-05-03 via Nuitee
C
Caroline solo_traveller gb
4
Pros:

The location

Cons:

The staff where rude, the lady manager was really rude and horrible, had a hen night there, cans fell out of my boot and leaked in car park as I was carrying the cans to the bin which the only bin close enough was by reception, she came shooting out and told me yhis was not allowed and it was not that kind of hotel, firstly you shouldn't have hen party there then and secondly if she had asked I would have explained what had actually happened but later on that kight there where people smoking weed above our room and by the outside doors to bar which you could smell strong but nothing was said to them

2026-05-03 via Nuitee
C
Carla couple gb
9
We will come again 🙂
Pros:

It did what it said on the tin so to speak

Cons:

It didn’t matter but some furniture items were worn

2026-05-03 via Nuitee
C
Christine couple gb
10
Was a lovely over night stay
Pros:

Everything about this hotel was very good

Cons:

Nothing I did not like

2026-05-03 via Nuitee
T
Thomace solo_traveller gb
10
2026-05-01 via Nuitee
M
Maysam solo_traveller gb
8
fsc
Pros:

old but good price

Cons:

pool

2026-04-30 via Nuitee
A
Adam family_with_children gb
8
Pros:

Faculty’s

Cons:

Beds needed to be bigger for family of 4

2026-04-30 via Nuitee
M
Maria solo_traveller gb
10
Pros:

The hotel was brilliant and the staff excellent

Cons:

Everything was fantastic

2026-04-28 via Nuitee