Towers Hotel & Spa

Hotels
7.9 (1544 reviews)
Jersey Marine, Swansea Bay , Swansea , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Good location and amenities
Cons:
Poor food quality
Dated facilities and cleanliness issues

Categories

Cleanliness
7.4
Some rooms were clean but the property is described as dated and shabby.
Service
9.4
Mostly friendly and helpful staff, although some were rude.
Location
8.9
Convenient location for attending Swansea university.
Room Quality
7.4
Rooms were clean but very dated and not comfortable.
Amenities
8.4
Pool and sauna were appreciated but some areas were dated.
Value for Money
7.4
Many felt it was overpriced for the quality of accommodation.
Food and Beverage
6.4
Food was described as tasteless with some complaints about breakfast quality.
Overall Experience
7.9
A mix of good and disappointing experiences lead to moderate overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:47

Property Description

Luxurious Spa and Leisure Facilities
Indulge in relaxation with a sauna, steam room, and spa bath. Enjoy massages and beauty treatments in our luxurious spa.

Dining Excellence
Savor a blend of modern European and traditional Welsh cuisine at our excellent restaurant and bar. Start your day right with a full Welsh breakfast.

Convenient Location
Just a short drive from Swansea city centre and close to the stunning beaches of the Gower Peninsula. Easy access from junction 42 of the M4 motorway.

Book your stay at Towers Hotel for a perfect blend of comfort, convenience, and luxury.

Important information:

Due to treatments taking place around the pool area, children are unable to use the recreational facilities between 11am and 4pm. The hotel operates a flexible approach to this policy.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1544 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.4
Overall Experience: 7.9
K
Kelvin • solo_traveller • gb
9
2026-06-27 • via Nuitee
A
Anthony • couple • gb
3
Not a great experience
Pros:

Pool

Cons:

Staff attitudes, was refused ice from the bar and was told it’s was £5 for wine chiller full of ice even though we were in a heat wave and no fridge in the room, bar manager had a bad attitude, so did reception when I complained, the furniture in the room was in bad condition and there were stains on the carpet

2026-06-27 • via Nuitee
P
Patricia • couple • gb
10
Very enjoyable relaxing stay
Pros:

Wonderful food and a brilliant swimming pool. Pleasant staff couldn’t do enough to please customers.

Cons:

Can’t think of anything bad to say about this lovely hotel

2026-06-27 • via Nuitee
A
Arnold • couple • gb
10
2026-06-25 • via Nuitee
A
Anna Maria • couple • de
5
OK für Durchreisende
Pros:

Das Zimmer, das wir gebucht hatten, war nicht sauber. Die Dame an der Rezeption war sehr bemüht, Abhilfe zu schaffen. Wir haben dann als Ersatz ein Upgrade bekommen, mit großen Betten und einer guten Klimaanlage.

Cons:

Das Hotel liegt weit abseits. Es ist ein bisschen schwierig zu finden. Und wenn man nicht noch einen weiten Weg in die Restaurant Gegend auf sich nehmen will, ist, ist man notgedrungen im Restaurant des Hotels. Das Essen war okay, aber das Restaurantpersonal ausgesprochen lustlos.

2026-06-25 • via Nuitee
L
Laura • couple • gb
9
Good stay, good pool facilities. Friendly staff
Pros:

Good location, pretty, and well kept.

Cons:

N/A

2026-06-25 • via Nuitee
H
Holtom • solo_traveller • gb
3
Hotel gone down hill
Pros:

Room was cool

Cons:

The phone signal is the worst I've ever experienced in a hotel and nobody could give you a good enough reason why just a good job their were no emergencies at home because you couldn't get a signal plus no steam room not stated on website rooms on the lower floor needs net curtains as you have no privacy been to this hotel 4 time's now and after this stay we will not be making it 5

2026-06-24 • via Nuitee
L
Lynwen • couple • gb
9
2026-06-24 • via Nuitee
K
Kolee • solo_traveller • gb
8
Pleasant Stay
Pros:

Excellent food

Cons:

WiFi was not good. Location was not ideal if you don't have a car, nothing much close by

2026-06-23 • via Nuitee
J
Jill • solo_traveller • de
8
Super
Pros:

Super freundlich, sehr gutes cuisine

2026-06-23 • via Nuitee
P
Peter • extended_group • gb
4
2026-06-23 • via Nuitee
T
Tom • solo_traveller • gb
7
A good place to stay. Recommended.
Pros:

It’s easy to find, easy to park and you get a warm welcome. The receptionist also ensured I had a packed lunch for the following day as I was going to miss the breakfast. The bar staff were friendly and beer was good. The food wasn’t the best but not bad either. And I didn’t get to use the pool or other facilities so I can’t comment.

Cons:

Not a lot I didn’t like. An all round good place to stop.

2026-06-22 • via Nuitee
P
paula • couple • gb
5
Cleaning in rooms need checking
Pros:

Swimming and spa

Cons:

My bathroom was filthy with large amounts of public hair and dirt visible

2026-06-22 • via Nuitee
S
Sarah • family_with_children • gb
8
Wonderful friendly stay with great facilities and a great breakfast. Only issue was beds were small doubles
Pros:

Really lovely hotel and spa facilities, staff were polite and helpful. Really nice breakfast too

Cons:

The beds were very small doubles

2026-06-21 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-06-20 • via Nuitee
A
Alison • solo_traveller • gb
10
Lovely Hotel
Pros:

The rooms were clean, the staff very courteous and really helpful...I stayed with my mum who is a wheelchair user.

Cons:

Might have been better to have a room nearer reception and the hotel is a little way out however, having the lovely swimming pool more than compensates for that

2026-06-19 • via Nuitee
M
Mulhall • solo_traveller • gb
4
It’s nice but needs a bit of investment and modernising. It looks old. Really annoyed at the hot element of the breakfas
Pros:

The property itself is nice but just a bit tired.

Cons:

No fridge
Run down
Gatekeeping the buffet breakfast

2026-06-18 • via Nuitee
I
Ian • couple • gb
7
Pros:

Good location, food was good.

Cons:

Very tired, needs a bit of a facelift, the bar area was very rough, tables looked like they had come from a jumble sale, restaurant was a bit better. TV didn’t work

2026-06-17 • via Nuitee
T
Tracy • solo_traveller • gb
10
Pros:

Entertainment brilliant

Cons:

Nothing

2026-06-16 • via Nuitee
M
Martin • solo_traveller • gb
9
Pros:

Comfortable and clean.

Cons:

Ideal for our trip this time but not really close to any alternative restaurants and pubs

2026-06-16 • via Nuitee