Towers Hotel & Spa

Hotels
7.9 (1409 reviews)
Jersey Marine, Swansea Bay , Swansea , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Good location and amenities
Cons:
Poor food quality
Dated facilities and cleanliness issues

Categories

Cleanliness
7.4
Some rooms were clean but the property is described as dated and shabby.
Service
9.4
Mostly friendly and helpful staff, although some were rude.
Location
8.9
Convenient location for attending Swansea university.
Room Quality
7.4
Rooms were clean but very dated and not comfortable.
Amenities
8.4
Pool and sauna were appreciated but some areas were dated.
Value for Money
7.4
Many felt it was overpriced for the quality of accommodation.
Food and Beverage
6.4
Food was described as tasteless with some complaints about breakfast quality.
Overall Experience
7.9
A mix of good and disappointing experiences lead to moderate overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:47

Property Description

Luxurious Spa and Leisure Facilities
Indulge in relaxation with a sauna, steam room, and spa bath. Enjoy massages and beauty treatments in our luxurious spa.

Dining Excellence
Savor a blend of modern European and traditional Welsh cuisine at our excellent restaurant and bar. Start your day right with a full Welsh breakfast.

Convenient Location
Just a short drive from Swansea city centre and close to the stunning beaches of the Gower Peninsula. Easy access from junction 42 of the M4 motorway.

Book your stay at Towers Hotel for a perfect blend of comfort, convenience, and luxury.

Important information:

Due to treatments taking place around the pool area, children are unable to use the recreational facilities between 11am and 4pm. The hotel operates a flexible approach to this policy.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1409 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.4
Food and Beverage: 6.4
Overall Experience: 7.9
B
Bethan couple gb
10
Pros:

The relaxing vibes

Cons:

N/a

2026-02-13 via Nuitee
A
Angela couple gb
7
Cons:

We were not advised children were unable to acsess the facilities after 10am , i read the terms and conditions on arrival which advised we were able to acsess facilities between 3pm & 11pm. It was only when i read the small print at the back of the terms and conditions i could see times differed for children .

2026-02-12 via Nuitee
D
David Scott couple gb
8
2026-02-10 via Nuitee
J
Julie couple gb
8
Average
Pros:

Pool was great, beds were comfy...

Cons:

The bathroom sink wasn't great, I took the plug out because it wasn't draining and it was very dirty, with hair and mould. The overflow was also manky...
The toilet had been repaired instead of replaced.
The lock knobs on the door had been glued, again instead being replaced. Evening meal also wasn't worth the money....

2026-02-09 via Nuitee
S
Simon solo_traveller gb
10
Lovely hotel, very friendly and helpful staff. Great facilities
Pros:

Everything

Cons:

Nothing

2026-01-30 via Nuitee
D
Dan solo_traveller gb
10
Pros:

Breakfast was amazing

2026-01-29 via Nuitee
M
MargaretAnn extended_group gb
10
2026-01-29 via Nuitee
A
Austin couple gb
9
2026-01-28 via Nuitee
A
AJ solo_traveller gb
5
Cons:

Food in restaurant could be improved

2026-01-28 via Nuitee
K
Katie solo_traveller gb
9
Great place for a relaxing or work trip
Pros:

Friendly staff, great food, easy to find, free parking

Cons:

N/a

2026-01-27 via Nuitee
S
stephanie couple gb
7
Needs improvement for prices your charging
Pros:

The spa area is lovely and the breakfast was 10 out of 10.

Cons:

The rooms are over priced
We had a superior double room
144 with breakfast and the carpet was wet by window due to damp, which made the room smell a bit damp.
Furniture was worn needs updating.

2026-01-27 via Nuitee
C
Ceri couple gb
8
2026-01-26 via Nuitee
S
Sean solo_traveller gb
8
2026-01-26 via Nuitee
J
Judy couple gb
8
Relaxing , friendly we will be back
Pros:

Overall the hotel very good value for money . Sunday lunch excellent no complaints there. Leisure area excellent staff very helpful and massage brilliant
We are visiting again on the 6th February ❤️

Cons:

The bed has room 36 has seen better days

2026-01-25 via Nuitee
R
richard couple gb
10
2026-01-25 via Nuitee
R
Ruth solo_traveller gb
8
A good short break in hotel with pool and spa. Close to M4, Swansea and coast.
Pros:

Pool and spa area good.
Would be useful to know it is in separate building in order to take correct shoes and clothes to walk there plus coin for locker.
All staff very friendly. Visit for evening function which was good, bar staff, buffet etc. Breakfast fine. Room and bathroom fine.

Cons:

Minor point that I only found out at midnight when trying to watch TV. TV remote battery not working and I didn't want to call reception as so late. Therefore no TV or radio pre-breakfast. Minor point and reception said they would have come at midnight and were pleased I reported it.

2026-01-24 via Nuitee
C
Conor couple gb
5
2026-01-22 via Nuitee
W
Wiangfa couple gb
8
2026-01-21 via Nuitee
J
James couple gb
3
Eye opener
Pros:

Spa

Cons:

The room was dirty dust everywhere in desperate need of updating , stains on carpet and ceiling , beds are really small and the painting and finishing touches looks like a 5 year old could of done better job

2026-01-20 via Nuitee
R
Rhys couple gb
8
2026-01-20 via Nuitee