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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Swimming pool
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24-hour front desk
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Heating
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Children's playground
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Sauna
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Games room
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Parking garage
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Pool with view
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Indoor play area
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Key card access
Review Highlights
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Property Description
Stunning Seaside Views
Luxurious Amenities
Convenient Location
Set right in front of the sea, MR Mar Suites (ex Neruda Mar Suites) offers modern, self-catering apartments in Viña del Mar, very near to Reñaca beach. Enjoy the relaxing rooftop swimming pool and 3 hot tubs with splendid sea views. The property also boasts a fitness center, game room, and 24-hour front desk.
Units feature private bathrooms, fully-equipped kitchens, and cozy living and dining areas. Cable TV, heating, and free parking (subject to availability) are provided. Additionally, guests can access barbecue facilities for a fee. Explore nearby restaurants, bars, and Reñaca's vibrant nightlife during your stay at MR Mar Suites (ex Neruda Mar Suites).
The maximum car height for the parking lot is 5.9 feet.
Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.
Foreign business travelers must show their passports and immigration forms when checking-in and when being invoiced during the check-out.
Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays. Cleaning is not performed on Sundays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Great service received from the front desk guys.
Excelente ubicación con muy buena vista sobre la bahia, y muy cerca de restaurantes muy buenos y a buen precio, que puedes llegar caminando.
Que no tienen servicio de restaurant ni bar en el hotel, y pues debes salir , si quieres comer o tomarte algo fuera.
Muy buena ubicación y muy bien el apartamento. Buenos servicios adicionales, como sala de juego y jacuzzi o sauna.
Ubicación
Falta desayuno
Excelente atención, el personal muy atento , siempre atentos a nuestros pedidos
Nada
Que el departamento tiene calefaccion central.
Muebles bastante basicos.
La localización
Habitaciones extraordinariamente frias en invierno. Es como dormir en plena calle. El sistema de calefacción no calienta las habitaciones. Es un problema en un hotel en plena costanera expuesto al aire.
En general me gusta mucho el hotel, razón por la cual he vuelto varias veces
Todo
Que se siente los autos mucho
La estancia fue cálida, nos gusto mucho la vista del depa, y a demás esta cerca a varias cafeterías y lugares de comida en general. También fue divertido usar la sala de juegos, ya que nos tocó días lluviosos y aprovechamos jugar al pool y ping pong!
Nos resultó incómodo que en el departamento no había ningún utensilio de limpieza (escoba, trapero, esponja, detergente, rejilla, basurero, etc)
Las habitaciones con loza radiante en todo el depto, espacioso y ordenado, linda vista si arriendas von vista al mar, lo único que agregaría son sitiales y una mesa en el comedor para dejar cosas o picotear algo, todo lo demas estuco perfecto para mi
No hay nada por el cual reclamar solo me llama la atención que siempre hay agua en su estacionamiento subterráneo bajando del auto puede ser molesto pondría aserrín o algo mas para eso, pero es un detalle he estado ya 3 veces en el hotel y es un excelente lugar
Excelente ubicación, el personal muy amable.
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