MR Mar Suites (ex Neruda Mar Suites)

Hotels
8.5 (3251 reviews)
Avenida Borgoño, 16180 , Viña del Mar , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
High price for quality

Categories

Cleanliness
8.16
Some reviews mentioned cleanliness issues, such as dirty and run-down conditions.
Service
10
Most reviews highlighted the friendliness and helpfulness of the staff.
Location
9.63
Many guests praised the hotel's great location, close to the beach and local attractions.
Room Quality
7.67
Several comments referred to issues with room conditions and furnishings.
Amenities
8.62
Mixed reviews on amenities, with good mentions of jacuzzi and sauna, but issues with the gym and kitchen utensils.
Value for Money
7.65
Some guests felt the price did not match the quality received.
Food and Beverage
7.11
Lack of breakfast options and limited kitchen supplies mentioned negatively.
Overall Experience
9.16
Overall, the experience was positive despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Stunning Seaside Views

Luxurious Amenities

Convenient Location

Set right in front of the sea, MR Mar Suites (ex Neruda Mar Suites) offers modern, self-catering apartments in Viña del Mar, very near to Reñaca beach. Enjoy the relaxing rooftop swimming pool and 3 hot tubs with splendid sea views. The property also boasts a fitness center, game room, and 24-hour front desk.

Units feature private bathrooms, fully-equipped kitchens, and cozy living and dining areas. Cable TV, heating, and free parking (subject to availability) are provided. Additionally, guests can access barbecue facilities for a fee. Explore nearby restaurants, bars, and Reñaca's vibrant nightlife during your stay at MR Mar Suites (ex Neruda Mar Suites).

Important information:

The maximum car height for the parking lot is 5.9 feet.

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers must show their passports and immigration forms when checking-in and when being invoiced during the check-out.

Cleaning is performed on Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays. Cleaning is not performed on Sundays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 3251 reviews
Cleanliness: 8.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 8.62
Value for Money: 7.65
Food and Beverage: 7.11
Overall Experience: 9.16
C
Claudia • solo_traveller • cl
10
2026-06-26 • via Nuitee
M
Maria Jose • extended_group • cl
10
Lugar perfecto y cómodo
Pros:

Todo

Cons:

Nada, todo estaba bien

2026-06-26 • via Nuitee
A
Andres • family_with_children • cl
8
Super bien
Pros:

Comodo y limpio, habitacion muy calida, buen servicio y bien atendido

Cons:

El olor como a orina de gato algunas veces, y afuera, olor fuerte a agua estancada de mar.

2026-06-26 • via Nuitee
R
Rocio • family_with_children • cl
9
Confortable
Pros:

Todo Super nada q decir

2026-06-26 • via Nuitee
B
Barbara • couple • cl
10
Cómodo
Pros:

Bien todo lo mejor el jacuzzi

Cons:

Nada

2026-06-25 • via Nuitee
J
Jenifer • solo_traveller • cl
10
2026-06-25 • via Nuitee
S
soto morales • solo_traveller • cl
7
Pros:

Jacuzzi

Cons:

Atención

2026-06-24 • via Nuitee
K
Karen Viviana • family_with_children • cl
7
Fue agradable, pero mi expectativa era mayor
Pros:

El jacuzzi y la vista desde la azotea y el sistema de calefacción

Cons:

Muy pequeña la terraza de la habitación

2026-06-23 • via Nuitee
L
Luis • solo_traveller • cl
8
Pros:

Instalaciones, ubicación

Cons:

La televisión, pocos canales para ver y los televisores muy chicos.

2026-06-23 • via Nuitee
J
jose luis antonio • solo_traveller • cl
10
Pros:

Cómo siempre una buena atención y la ubicación del Hotel con una vista maravillosa.

Cons:

Para nosotros todo está bien.
Como acotación en relación al departamento de preferencia con balcón amplio.

2026-06-23 • via Nuitee
R
Richard • solo_traveller • cl
10
Pros:

Vista al mar

Cons:

Ruido de los lobos marinos poca aislacion del departamento

2026-06-23 • via Nuitee
A
Andrea • extended_group • cl
10
2026-06-22 • via Nuitee
D
Daniela • solo_traveller • cl
10
Pros:

Las vistas jacuzzi sauna excelentes

Cons:

Falta por el precio desayuno

2026-06-22 • via Nuitee
L
Leon • family_with_children • cl
10
Maravilloso
Pros:

Absolutamente todo nos pareció maravilloso, una estadía placentera y única 😍

2026-06-22 • via Nuitee
N
Noelia • solo_traveller • ar
9
2026-06-20 • via Nuitee
O
Oliver • family_with_children • ar
7
2026-06-20 • via Nuitee
C
christián • solo_traveller • cl
10
Pros:

Fuimos un día nublado a la playa y teníamos dudas sobre la climatización. Fue impecable. Nos recibió un rico calor en todo el departamento. Muy cómodo para dias de lluvia o muy fríos. Impecable

2026-06-17 • via Nuitee
F
FSoledo • solo_traveller • ar
10
2026-06-16 • via Nuitee
Z
zuñiga donoso • solo_traveller • cl
10
Pros:

Tenía una vista hermosa, el orden la limpieza de las habitaciones.

2026-06-15 • via Nuitee
C
Camilo • couple • cl
3
Buen lugar pero algo antiguo
Pros:

La ubicación

Cons:

Instalaciones muy antiguas y viejas

2026-06-15 • via Nuitee