###SENSACIONAL### MERCURE APART HOTEL PREMIUM

Hotels
8.4 (25 reviews)
Av. Mário Ypiranga Monteiro , 1.000 (antiga rua Recife) , Manaus , br

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Assistance from staff
Convenient location
Cons:
Old and noisy rooms
Facilities in disrepair

Categories

Cleanliness
7.94
Many mentions of issues such as the hotel being old and not well maintained.
Service
8.91
Positive mentions of staff trying hard to assist guests.
Location
8.95
Frequent positive remarks on the location's convenience.
Room Quality
7.4
Rooms described as old, noisy, and in need of maintenance.
Amenities
7.93
Negative feedback about non-functional facilities and old appliances.
Value for Money
8.39
The lower price was noted, but issues with the room quality were mentioned.
Food and Beverage
8.84
No specific mentions; assume standard quality for this hotel tier.
Overall Experience
8.81
Positive remarks but several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:25

Property Description

Luxurious Amenities
Indulge in a relaxing stay with an outdoor swimming pool and a garden terrace.

Family-Friendly Features
Entertainment for everyone with a kids' club and room service for convenience.

Multilingual Assistance
Feel at ease with our 24-hour front desk offering assistance in several languages.

Book now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 25 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.95
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.84
Overall Experience: 8.81
M
Milton • solo_traveller • br
10
2026-02-14 • via Nuitee
J
Janice • solo_traveller • br
9
Pros:

Quarto amplo, comodidades, localização

2026-02-09 • via Nuitee
M
Marcelinho • solo_traveller • br
5
Boa acomodação mas limpeza deixa a desejar.
Pros:

Localização excelente, atendimento da recepção também muito bom.

Cons:

Limpeza do quarto deixou a desejar. Não houve troca de toalhas mesmo eu tendo deixado no chão do banheiro (não foi levada para lavar).

Teve dia que houve a limpeza mas uma embalagem com resto de comida não foi retirada e retirada somente no dia seguinte por exemplo.

Entendo que troca de toalhas e recolhimento do lixo tem que ser diário.

2026-01-20 • via Nuitee
M
MARCOS • couple • br
8
De mode geral, um boa estadia. Estou satisfeito.
Cons:

Faltou utensílios como cafeteira, pano ou toalha de papel na cozinha, facas com melhores cortes, micro-ondas velho e não funcionava.

2026-01-19 • via Nuitee
E
Eric • couple • br
8
Good enough, enjoyed!
Pros:

It is a very spacious studio, good shower pressure, kitchen gears and wide queen bed.

Cons:

Although in the picture it had hair drier, on our room it didn’t. The pans are anti adherent, but there is only metal spoons available, that is not safe to use with these kind of pans.

2026-01-11 • via Nuitee
F
Freitas • couple • br
10
2026-01-08 • via Nuitee
D
David • couple • br
10
2025-12-14 • via Nuitee
D
Daniel • couple • br
1
Péssima experiência!
Pros:

Para iniciar trocaram minha reserva para outro Hotel do mesmo grupo, mesmo falando que mantinham o mesmo padrão. Porém com notas de avaliação bem mais baixo. hotel velho, mal cuidado, quarto velho...

Cons:

Trocaram minha reserva sem ao menos perguntarem se aceitaria, hotel velho, mal cuidado...

2025-12-04 • via Nuitee
L
Lorraine • couple • za
1
Shocking
Pros:

The lady in front tried hard to help us. She was very nice.

Cons:

We booked and paid a room in this hotel to be next to our friends at Quality and to go for dinner at Terra & Mar across the street. Upon arrival they told us we are moved to another hotel 2 blocks away. No prior communication. Seems like the rooms belong to individual owners and not to the hotel. If we had known this, we would've booked at Quality Hotel.

2025-11-11 • via Nuitee
M
Moraes • solo_traveller • br
10
2025-10-29 • via Nuitee
V
Valdemir • solo_traveller • br
10
2025-10-21 • via Nuitee
M
Matthias • solo_traveller • fr
5
Cons:

Noisy and old.

2025-10-16 • via Nuitee
L
Lílith • solo_traveller • br
10
2025-10-16 • via Nuitee
G
Guilherme • couple • br
10
2025-10-15 • via Nuitee
F
Flávio • solo_traveller • br
10
Pros:

Quarto amplo e cama muito confortável.

2025-10-09 • via Nuitee
A
Aleksandar • solo_traveller • mk
9
A nice hotel with excellent staff
2025-09-28 • via Nuitee
N
Nilton • solo_traveller • br
10
2025-09-18 • via Nuitee
A
Antonio • couple • br
6
Pros:

Location and reception at arrival and departure .
Asked for more cutlery and extra pillows and they bought them.

Cons:

Old apartment , old air conditioning and noisy when operating. The microwave oven was burnt , non operational.
We asked for a substitution we were ignored.

2025-09-15 • via Nuitee
U
Uwe • couple • de
6
Pros:

Gute Lage

Cons:

Zumindest das Badezimmer hätte eine Renovierung dringend nötig.

Der Pool ist sehr klein (wie haben die das Bild gemacht) und definitiv nicht „infinity“.

2025-08-24 • via Nuitee
G
George • solo_traveller • br
9
2025-08-11 • via Nuitee