The W14 Kensington

Hotels
8 (2125 reviews)
16-22 Gunterstone Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near underground stations
Clean accommodations
Cons:
Small rooms
Inadequate Wi-Fi
No lift for luggage

Categories

Cleanliness
8
Reviews praise cleanliness, but some note being little scruffy.
Service
8.5
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Good location close to public transport, allowing easy access to central London.
Room Quality
7.5
Small rooms and several negative mentions about room conditions.
Amenities
7.5
Issues noted with Wi-Fi and lack of a lift, but positive mentions of tea and coffee.
Value for Money
8
Meets basic expectations considering price, but some dissatisfaction with amenities.
Food and Beverage
8
Breakfast was satisfactory, though no specific reviews on other food and beverage options.
Overall Experience
8
Experience impacted by both good aspects and several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:40

Property Description

Charming Victorian Townhouses

The W14 Kensington is a charming collection of 4 Victorian townhouses offering award-winning 3-star accommodation in the heart of London’s Kensington district. Just a short 5-minute walk from Barons Court and West Kensington Tube stations, this property combines historic charm with modern amenities.

Modern Comforts

Each room at The W14 Kensington features climate control and luxurious Hypnos beds for a comfortable stay. The bathrooms are stocked with eco-friendly toiletries and boast refreshing rain showers, providing a touch of luxury for guests.

Convenient Services

Guests can take advantage of the 24-hour reception offering free luggage storage and purchase soft drinks and bottled beers on-site. Additionally, the reception provides valuable tourist information and sells attraction tickets for added convenience.

Book your stay at The W14 Kensington now to experience the perfect blend of Victorian elegance and contemporary comfort.

Important information:

Please be aware that bookings of 10 people or more will require a 50% deposit payable at the time of booking, which is nonrefundable.

There is no elevator at this hotel. The hotel will assist with guests' luggage wherever possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 2125 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
G
Graham • couple • gb
8
2026-04-04 • via Nuitee
E
Erjona • extended_group • at
10
2026-04-04 • via Nuitee
K
Keeley • couple • gb
5
Great for a overnight stay as the location is great, just wouldn’t recommend for a long stay there
Pros:

Great location
Friendly staff

Cons:

Facilities were not up to standard, and room had black hairs all over the place and walls are so thin, could hear every footstep from upstairs

2026-04-04 • via Nuitee
H
Hayato • solo_traveller • jp
8
Pros:

綺麗でした。寝るだけだったので問題なかったです。

Cons:

Wi-Fiが弱い。周りが住宅地で人通りが少ないので夜出歩くと少し怖い。

2026-04-04 • via Nuitee
L
Louis • extended_group • gb
9
Very comfortable.
Pros:

The staff were very courteous and polite. Great value.

Cons:

The only thing which could be improved were the pillows. They were not fit for purpose. Too flat.

2026-04-03 • via Nuitee
C
Christine • couple • be
8
Rustig hotel, goede ligging
Pros:

Rustige ligging, metro vlakbij, centrum vlot en vlug bereikbaar.

Cons:

Niets

2026-04-03 • via Nuitee
A
Aaliyah • couple • gb
8
Great value for money, lovely staff, comfy bed.
Pros:

The staff were lovely and very helpful and the bed was very comfy.

Cons:

Not much, apart from a couple things left behind by previous guests that weren’t cleaned up by staff but not a huge issue.

2026-04-03 • via Nuitee
N
Nicole • extended_group • gb
10
Perfect
Pros:

Locations, views, neighbourhood and connectivity

Cons:

The pillows were a bit too flat and hard

2026-04-01 • via Nuitee
D
DENIEL • family_with_children • gb
10
2026-04-01 • via Nuitee
Z
Zakia • couple • gb
10
2026-04-01 • via Nuitee
S
samuel • solo_traveller • gb
9
2026-03-31 • via Nuitee
E
Eve • family_with_children • gb
10
2026-03-31 • via Nuitee
M
Muecke • solo_traveller • de
4
Hotel in idealer Lage, sonst sehr schlecht
Pros:

Die Lage war gut

Cons:

Zimmer sehr klein. Die Sauberkeit war nicht gut. Bettwäsche verschmutzt, im Bad überall Haare vom Vorgänger. Das Frühstück miserabel, 08/15

Alles in allem für das Geld einfach grosser Mist.

2026-03-31 • via Nuitee
K
Kayna • extended_group • fr
6
2026-03-31 • via Nuitee
T
Tugay • couple • tr
7
2026-03-31 • via Nuitee
G
Gregory • solo_traveller • gb
8
Overall, the hotel served my purpose but unlikely to stay here again.
Pros:

Staff were welcoming and helpful, location is great for transport links

Cons:

Room was tiny, shower was good but the cubicle was tiny. I imagine someone of larger stature would struggle.

2026-03-31 • via Nuitee
T
Tracy • couple • gb
7
Two night stay with my my 10yr old grandson.
Pros:

Staff were friendly.

Cons:

Location.
Breakfast not included.
Uncomfortable beds.

2026-03-31 • via Nuitee
K
kim • solo_traveller • gb
8
Very clean, comfy beds and great location with helpful staff
Pros:

Location was ideal. Comfy bed. Toiletries available. Could leave luggage once checked out. Helpful staff

Cons:

Certain aspects could be updated. Bathroom door had filler and could have been sanded and painted but a minor point

2026-03-31 • via Nuitee
S
Shane • solo_traveller • ie
7
2026-03-31 • via Nuitee
P
Paul • solo_traveller • gb
9
Good for value and location
Pros:

Good value and location.

Cons:

Desperately needs a fridge in the room.

2026-03-31 • via Nuitee