The W14 Kensington

Hotels
8 (2229 reviews)
16-22 Gunterstone Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near underground stations
Clean accommodations
Cons:
Small rooms
Inadequate Wi-Fi
No lift for luggage

Categories

Cleanliness
8
Reviews praise cleanliness, but some note being little scruffy.
Service
8.5
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Good location close to public transport, allowing easy access to central London.
Room Quality
7.5
Small rooms and several negative mentions about room conditions.
Amenities
7.5
Issues noted with Wi-Fi and lack of a lift, but positive mentions of tea and coffee.
Value for Money
8
Meets basic expectations considering price, but some dissatisfaction with amenities.
Food and Beverage
8
Breakfast was satisfactory, though no specific reviews on other food and beverage options.
Overall Experience
8
Experience impacted by both good aspects and several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:40

Property Description

Charming Victorian Townhouses

The W14 Kensington is a charming collection of 4 Victorian townhouses offering award-winning 3-star accommodation in the heart of London’s Kensington district. Just a short 5-minute walk from Barons Court and West Kensington Tube stations, this property combines historic charm with modern amenities.

Modern Comforts

Each room at The W14 Kensington features climate control and luxurious Hypnos beds for a comfortable stay. The bathrooms are stocked with eco-friendly toiletries and boast refreshing rain showers, providing a touch of luxury for guests.

Convenient Services

Guests can take advantage of the 24-hour reception offering free luggage storage and purchase soft drinks and bottled beers on-site. Additionally, the reception provides valuable tourist information and sells attraction tickets for added convenience.

Book your stay at The W14 Kensington now to experience the perfect blend of Victorian elegance and contemporary comfort.

Important information:

Please be aware that bookings of 10 people or more will require a 50% deposit payable at the time of booking, which is nonrefundable.

There is no elevator at this hotel. The hotel will assist with guests' luggage wherever possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 2229 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
R
Rebecca • solo_traveller • gb
9
Pros:

Close to where we were going, clean and staff very friendly

2026-05-16 • via Nuitee
S
Samo1974 • solo_traveller • ro
10
Great
Pros:

Great option for long or short London escapes. Definitely will be back!

2026-05-16 • via Nuitee
P
philippe • family_with_children • fr
8
2026-05-15 • via Nuitee
V
Victoria • solo_traveller • gb
7
Convenient, clean and comfortable for a day out in London
Pros:

The room was comfortable and clean with good links to travel options. I was able to get back to it easily and close by to tourist attractions. Check in was easy and staff were helpful. I would stay here again.

Cons:

My window backed onto a roof area and was a little hard to lock. The decor was fine but perhaps the carpet was a little tired and frayed in places. It was a clean and comfortable single room otherwise.

2026-05-15 • via Nuitee
M
Maria • couple • ae
9
Lovely, would stay again!
Pros:

The location is great, the street, the closeness to the tube.
Very welcoming and nice staff very good energy.
The room is clean and modern. Bathroom is great good hot water and all. Genuinely no complains and would stay here again.

Cons:

Some advice would be to make the reception nicer and add lifts.

2026-05-14 • via Nuitee
A
Antonella • solo_traveller • it
8
Pros:

Posizione, comodità, struttura elegante

Cons:

Stanza un po' fredda

2026-05-14 • via Nuitee
H
Hugh • solo_traveller • ch
10
great room , perfect shower, well maintained, pleasant staff
Pros:

finally a room in london that i could move around , a shower that i could actually get in to, very pleasant staff, this hotel is way better than many for which i have paid double

2026-05-14 • via Nuitee
L
Laura • extended_group • gb
9
Good location, good quality and good price
Pros:

Great location for Olympia where I was working. Good price for London too! Rooms were good for the price and comfortable. The shower was excellent.

2026-05-14 • via Nuitee
S
Sandra Maria • solo_traveller • gb
9
2026-05-14 • via Nuitee
G
Gemma • solo_traveller • gb
8
Pros:

Our stay was perfectly adequate. The room was small but clean and had everything we needed.

The staff were friendly and helpful, we were allowed to keep our bags at the hotel on our check out day and return to collect them before our journey home.

Cons:

We could hear the family in a room next to ours with a young child and the noise from their TV.

2026-05-14 • via Nuitee
L
Laura • couple • ch
8
The hotel serves its purpose, a place to sleep, clean and comfortable at an affordable price.
Pros:

The employees were all very nice and helpful and the shower offers you a relaxing moment after a long day

Cons:

There’s not much to do around the hotel

2026-05-14 • via Nuitee
M
Michelle • family_with_children • mt
9
Good hotel especially for the location
Pros:

Location was very good with two metro stops (different lines) just less than 10 minutes away. Breakfast was good and cheap as well

Cons:

The room was quite small, but it was fine since we only slept there since we did a lot of sight seeing.

2026-05-13 • via Nuitee
G
Gillian • solo_traveller • gb
9
2026-05-13 • via Nuitee
G
Gaspard • couple • fr
8
2026-05-13 • via Nuitee
N
Nicol • solo_traveller • gb
10
2026-05-13 • via Nuitee
C
Chris • couple • gb
9
Highly recommend for a short stay.
Pros:

Perfect location for our one night stay. Room small but fresh, bright, comfortable and had everything we needed.
Particular thanks to Archan on reception who looked after us extremely well.

Cons:

Nothing.

2026-05-13 • via Nuitee
P
Paweł • family_with_children • pl
9
Miejsce w pięknej lokalizacji
Pros:

Lokalizacja i cisza oraz okolica

Cons:

Pokój wymaga odświeżenia

2026-05-12 • via Nuitee
Z
Ziaul Karim • couple • it
7
2026-05-12 • via Nuitee
A
Arabella • couple • gb
8
N/A
Pros:

N/A

Cons:

N/A

2026-05-12 • via Nuitee
N
Ngu • couple • gb
8
2026-05-12 • via Nuitee