The W14 Kensington

Hotels
8 (1920 reviews)
16-22 Gunterstone Road , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near underground stations
Clean accommodations
Cons:
Small rooms
Inadequate Wi-Fi
No lift for luggage

Categories

Cleanliness
8
Reviews praise cleanliness, but some note being little scruffy.
Service
8.5
Staff were described as friendly and helpful across multiple reviews.
Location
8.5
Good location close to public transport, allowing easy access to central London.
Room Quality
7.5
Small rooms and several negative mentions about room conditions.
Amenities
7.5
Issues noted with Wi-Fi and lack of a lift, but positive mentions of tea and coffee.
Value for Money
8
Meets basic expectations considering price, but some dissatisfaction with amenities.
Food and Beverage
8
Breakfast was satisfactory, though no specific reviews on other food and beverage options.
Overall Experience
8
Experience impacted by both good aspects and several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:40

Property Description

Charming Victorian Townhouses

The W14 Kensington is a charming collection of 4 Victorian townhouses offering award-winning 3-star accommodation in the heart of London’s Kensington district. Just a short 5-minute walk from Barons Court and West Kensington Tube stations, this property combines historic charm with modern amenities.

Modern Comforts

Each room at The W14 Kensington features climate control and luxurious Hypnos beds for a comfortable stay. The bathrooms are stocked with eco-friendly toiletries and boast refreshing rain showers, providing a touch of luxury for guests.

Convenient Services

Guests can take advantage of the 24-hour reception offering free luggage storage and purchase soft drinks and bottled beers on-site. Additionally, the reception provides valuable tourist information and sells attraction tickets for added convenience.

Book your stay at The W14 Kensington now to experience the perfect blend of Victorian elegance and contemporary comfort.

Important information:

Please be aware that bookings of 10 people or more will require a 50% deposit payable at the time of booking, which is nonrefundable.

There is no elevator at this hotel. The hotel will assist with guests' luggage wherever possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 1920 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
C
Clare solo_traveller gb
8
Pros:

Great location. Clean. Friendly staff

Cons:

Very small room, but maybe to be expected foe the price.

2026-02-14 via Nuitee
O
Orla family_with_children ie
7
2026-02-14 via Nuitee
A
amanda solo_traveller gb
10
Pros:

Friendly and clean and good location

Cons:

Nothing

2026-02-13 via Nuitee
J
Jakub extended_group pl
7
Great value for money, good location and lovely staff. Slightly dated facilities and limited breakfast.
Pros:

The staff were great, promptly investigated room issues and on wifi outage were very apologetic and offered to call the room once it was back up.

Cons:

The rooms feel a bit dated around the edges, some lamps hanging unevenly scuff marks on furniture, the breakfast was quite limited

2026-02-12 via Nuitee
D
DOUNIA solo_traveller fr
8
2026-02-12 via Nuitee
H
Helga extended_group hu
7
.
Pros:

.

Cons:

.

2026-02-12 via Nuitee
C
Carolin solo_traveller de
9
2026-02-11 via Nuitee
D
Dean solo_traveller ie
10
Would always recommend here. Great value and very clean
Pros:

Very clean and front of desk staff are very nice and professional

Cons:

Nothing

2026-02-11 via Nuitee
E
Elias extended_group at
9
Gutes, Preiswertes Hotelzimmer
Pros:

Sehr schöne Lage und saubere Zimmer.

Cons:

Das Zimmer war für 3 Personen eher klein, aber es hat gereicht.

2026-02-11 via Nuitee
B
Brian extended_group gb
5
2026-02-11 via Nuitee
J
John family_with_children ie
8
Very good value for money
Cons:

There was no lift. Corridor walls need painting

2026-02-11 via Nuitee
T
T.Forster family_with_children no
9
Hyggelig hotell i stille område
Pros:

Ligger i et stille og fint område. Kort vei til både West Kensington og Barons Court underground.
Fint og rent rom, og god seng. Badet er nyoppusset.
Rommet er større enn det som er oppgitt hos Booking.com
Hyggelig personale.

Cons:

Ikke heis, og vegg til veggteppe

2026-02-10 via Nuitee
N
Nouceiba couple fr
9
2026-02-10 via Nuitee
M
Mellina family_with_children gb
9
2026-02-10 via Nuitee
P
Paul Andrew couple gb
9
2026-02-10 via Nuitee
A
Anne solo_traveller ie
9
Pros:

Friendly staff, clean room., good location

Cons:

No complaints

2026-02-10 via Nuitee
N
Nisha couple gb
10
Central and staff are very helpful.
Pros:

It’s handy to many shops and close to the underground, the staff are very nice & helped us when we had any queries.

Cons:

a little small but amazing for the price.

2026-02-10 via Nuitee
Z
Zeeshan couple gb
4
2026-02-09 via Nuitee
A
Arabela family_with_children gb
10
Pros:

Clean, at the reception very profesional

2026-02-09 via Nuitee
P
peter solo_traveller gb
9
It was perfect for my trip and i will definitely use them again in the future.
Pros:

It was very easy to check in. It was great value for the price.

Cons:

My room was under the stairs so i could hear people coming down the stairs

2026-02-09 via Nuitee