Hotel & Café Bauda

El estacionamiento no es asegurado a pesar que dicen que tiene. Nos toco en la pieza del lado una persona que roncaba y era como si estuviera al lado de nosotros. El desayuno muy pobre, pan tostado con queso jamón o palta, ni huevo, ni bolleria. La llave del baño goteaba y se escuchaba mucho. Muy importante, si quiere salir a recorrer el desayuno es a las 10. Además no hacen aseo salvo que estés más de 3 días, cosa que no sale hasta que reservas. No volvería, quizá a tomar un café, pero tampoco son tan buenos, ya que llegan fríos. Además no hya televisor, pero se entiende ya que la aislacion acústica es nula. No es un buen lugar para parejas.... Se entiende.

Primero no tenían mucama , no pudimos dormir las 2 noches que estuvimos por que habia una gotera horrible que no permitió el descanso, se informo y no solucionaron el problema ,la tv no funciono nunca lo informamos y no lo solucionaron, lo cual encuentro pesimo ,el desayuno era pan cecinas y te por que ni siquiera tenían café, de verdad fue muy mala experiencia. Y el valor caro , no valía la pena el precio versus calidad .

Nada

Musica alta e tipo de música não combinam com o cafe e a vista

La chaleur dans cette chambre avec zéro vue
Pas de climatisation pas de ventilation
L'escalier raide pour monter a la chambre
Pas d'aération dans la salle de bain

Breakfast consisted of only a cup of coffee. There is a very steep hill to reach the town centre and bus terminal if you are carrying luggage.

Cafe didn’t open until 1000 so quite late for coffee and / or breakfast and cafe does not open at all on Sundays, with no other options nearby.
Parking is only for 3 vehicles so not always possible to park your rental car at or near the property.

Tiny room and bathroom, noise from cafe below, misrepresentation about on-site parking (there are 3 spaces shared between hotel guests and cafe customers, and parking in Castro is actually quite challenging).

Although the sheets were good, the beds were 2 singles pushed together with a ridge in the middle and the pillows were really dreadful, so it wasn't a comfortable night. The place is so great that with a little attention to detail it could be a really great stay, but as it was it felt like the cafe was the main event and the hotel was not really looked after. Also the cafe didn't open til 10am and it took a while to get going so our first morning we couldn't get breakfast until 10.50am, which really ate into our day. The breakfast was very good, but it did feel as though the staff were more concerned with how great their coffee was than with service - the coffee was more important than the customers! Despite the lovely view and situation we really felt that the room was overpriced for the lack of care that went into it.

The café and the rooms are in the same place. Although it was not a problem for me, you experience some noise in the room when the café is open. On the other hand, they do not open early in the morning and they close early evening, which means that you do not need to worry about your sleep. They are closed on Sundays.

Most issues raised in other comments have been addressed, but I think there could be better communication from the host about some things. For example, Breakfast is at request for an additional price. If you don’t preorder breakfast there won’t be anybody in the cafe until 10. They make the rooms every couple days so if you want to change towels more often (Chiloé is very humid so towels won’t dry overnight) you’ll need to ask. The coffee shop closes at 9 pm and the room has no kettle, so there’s no access to boiled water.