Pałac na Wodzie Hotel & SPA

Hotels
8.7 (3744 reviews)
Staniszów 23 , Jelenia Góra , pl

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Great spa and restaurant
Nice breakfast
Cons:
Issues with room heating
Noise from events nearby
Need for maintenance

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being top-notch but some concerns about room comfort.
Service
9.3
Guest reviews consistently describe the service as friendly and accommodating.
Location
8.8
Location is noted as close to attractions, although some reviews point out nearby construction.
Room Quality
7.8
Rooms noted for issues such as poor heating, odd light fixtures, and maintenance needs.
Amenities
8.8
A well-regarded spa and restaurant have been positively highlighted.
Value for Money
8.8
Overall positive sentiment towards pricing for the services provided.
Food and Beverage
8.8
Breakfast and meals received positive remarks, though not exceptionally unique.
Overall Experience
9
An enjoyable stay with room for improvement, highly recommended despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:27

Property Description

Historical Charm and Modern Elegance
Step into the historical ambience of Pałac na Wodzie Hotel & SPA, a property dating back to the 18th century. The blend of palace tradition and modern facilities creates a unique and luxurious stay.

Scenic Views and Comfortable Stay
Enjoy stylishly decorated rooms with private bathrooms at Pałac na Wodzie Hotel & SPA. Some rooms offer balconies with stunning views of Śnieżka, adding a touch of serenity to your stay.

Culinary Delights and Event Spaces
Indulge in exquisite dining at the hotel's restaurant or host events in the charming orangeries. Whether for a romantic dinner or a special celebration, the hotel offers a memorable experience.

Immerse yourself in the beauty of the Lower Silesian Valley of Palaces and Gardens while experiencing unparalleled luxury at Pałac na Wodzie Hotel & SPA. Book now for an unforgettable stay.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for 120 zł per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3744 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9
R
Ruslan • couple • pl
7
Cons:

Nie posprzątali pokoju, chociaż wcześniej mnie pytali, czy chcę, żeby to zrobili?

2026-07-04 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-07-04 • via Nuitee
S
Simon • family_with_children • pl
7
Pros:

Nice location

Cons:

No A/C, 1of the front desk staff wasn't very friendly

2026-07-04 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-07-04 • via Nuitee
S
Sebastian • solo_traveller • pl
10
2026-07-03 • via Nuitee
C
Czerkas • solo_traveller • pl
7
Pros:

Śniadania snaczne i urozmaicone. Dobra lokalizacja. Budynek hotelu elegancki i gustowny.

Cons:

Nie we wszystkich kontaktach w pokoju był prąd.. Czajnik elektryczny umieszony na podłodze podczas zagotowania wody niewygodne korzystanie. Mało funkcjonalna szafa., dłuższe ubrania nie mogły się zmieścić. Łóżka za miękkie i za wysokie przed dodatkowymaterac. Kompletni niepotrzebny. Po wyjęciu materaca komfort spania wracał. . Okna pokol umieszczone wzdłuż drogi ogólnodostępne w odległości 1.5 m. Smród spalin czuc było w pokojach.

2026-07-03 • via Nuitee
M
Marcin • solo_traveller • de
10
Pros:

Co prawda spędziliśmy tylko jedną noc ale byliśmy bardzo zadowoleni ☺️obsługa bardzo miła pokoje czyste super wygodne łóżka polecam👍 i na pewno wrócimy

2026-07-03 • via Nuitee
A
Aleksandra • solo_traveller • pl
9
Pros:

Personel na prawdę świetny, pomocny, sympatyczny, zwłaszcza w restauracji. Otoczenie hotelu i sam hotel pozwala odpocząć
Pyszne, urozmaicone śniadania.

Cons:

Niedziałające włączniki światła, suszarka przestała działa po 2 min, telewizor też bardzo słabo odbierał. Brak klimatyzacji doskwierał w największe upały

2026-07-02 • via Nuitee
D
Daniel • solo_traveller • de
8
2026-07-02 • via Nuitee
M
Monika • solo_traveller • pl
8
Pros:

Przestronny pokój, bardzo dobre i urozmaicone śniadania.

Cons:

W trakcie naszego pobytu niestety nie działała klimatyzacja, a było ok. 40 stopni....

2026-07-02 • via Nuitee
I
Ingrida • extended_group • lt
9
2026-07-01 • via Nuitee
Šviha • couple • cz
9
2026-07-01 • via Nuitee
A
Adamspeed • solo_traveller • de
8
2026-06-30 • via Nuitee
W
Wirt • solo_traveller • de
8
2026-06-30 • via Nuitee
J
Jana • solo_traveller • cz
8
Pros:

Prostredi...

Cons:

Pokoj bez lednice.

2026-06-30 • via Nuitee
W
Włodzimierz • couple • pl
5
Pros:

Cudowne śniadanie. Sympatyczna obsługa.

Cons:

Brak klimatyzacji lub wentylatora. Pomimo zapewnień znajdujących się na stronie internetowej.

2026-06-30 • via Nuitee
D
Dworzyński • couple • pl
9
C'est toujours un grand plaisir d'y revenir.
Pros:

Bon emplacement dans endroit exceptionnel, calme et beau. Personnel aimable. Accueil chaleureux. la chambre bien grande, lit confortable. Hotel et chambre propre. Petit déjeuner varié et copieux. Bon restaurant sur place.

Cons:

Rien à changer

2026-06-29 • via Nuitee
P
Pławecki • family_with_children • pl
10
Jedzenie dobre, obsluga mila, brak klimatyzacji
Pros:

Pałac piękny

Cons:

Brak klimatyzacji poważnym minusem

2026-06-28 • via Nuitee
A
Aleksandr • solo_traveller • pl
10
2026-06-28 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

Przestronny pokój, ładnie urządzony. Bardzo przyjemny teren zielony dookoła hotelu ze stawami i fontanną, duży parking. Dobre śniadanie, podobał mi się plaster miodu.

2026-06-28 • via Nuitee