Swing & Pillows - PJ21 Petaling Jaya

Hotels
7.5 (479 reviews)
18, PJ21 Commercial Center Jalan SS3 /39, , Petaling Jaya , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Fire extinguishers
Smoke alarms
Key card access
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Strategic location
Cons:
Cleanliness issues
Room quality not as expected

Categories

Cleanliness
5.39
Several reviews mentioned poor cleanliness, including cockroach sightings and unpleasant odors.
Service
8.86
Staff were reported as friendly and responsive, providing help with room changes.
Location
8.4
The hotel's location is generally considered good for business meetings and access to nearby amenities.
Room Quality
6.85
Mixed reviews; issues with small rooms and broken amenities were noted.
Amenities
7.88
Amenities were acceptable, but some issues reported with functioning facilities.
Value for Money
7.34
The hotel is providing fair value considering the pricing, despite some shortcomings.
Food and Beverage
7.39
Limited dining options nearby, affecting the overall dining experience.
Overall Experience
7.86
An overall satisfactory experience, though room for improvements was noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Modern and Comfortable Accommodation: Enjoy air-conditioned rooms with private bathrooms at Swing & Pillows - PJ21 Petaling Jaya. Free WiFi and luggage storage add convenience to your stay.

Family-Friendly Atmosphere: With family rooms available, our 4-star hotel is perfect for a comfortable stay with your loved ones.

Convenient Location: Explore nearby attractions like Thean Hou Temple and Mid Valley Megamall, all within easy reach from Swing & Pillows - PJ21 Petaling Jaya.

Book now and experience a delightful stay at Swing & Pillows - PJ21 Petaling Jaya formerly known as Harbour Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 479 reviews
Cleanliness: 5.39
Service: 8.86
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
A
Anna solo_traveller fr
2
Dirty
Pros:

Very nice staff

Cons:

I chose this place because all the reviews said it was very clean (which was my only criteria) but the room was very dirty (not sure the pictures show that well). Disappointing

2026-04-11 via Nuitee
M
mohamad family_with_children my
10
2026-04-08 via Nuitee
A
Atiqah solo_traveller my
8
2026-04-05 via Nuitee
K
Kharul Hurri solo_traveller my
6
Pros:

Clean

Cons:

Bare and small

2026-04-01 via Nuitee
M
Mohd Baharudin family_with_children my
10
Decent stay
Pros:

The staff is very helpful & welcoming

Cons:

NA

2026-03-31 via Nuitee
N
Nor family_with_children my
10
2026-03-28 via Nuitee
P
Pavithra couple my
2
Pros:

Nothing it’s convenient place as it at Pj otherwise for everything we need to go counter.

2026-03-27 via Nuitee
M
Mohd family_with_children my
10
Pros:

View

2026-03-27 via Nuitee
H
Henry family_with_children my
7
Pros:

干净卫生

Cons:

没什么

2026-03-26 via Nuitee
A
Abdul wahab family_with_children my
4
2026-03-25 via Nuitee
H
Harpreet singh solo_traveller in
10
2026-03-22 via Nuitee
P
Piravin family_with_children my
2
2026-03-20 via Nuitee
A
ang family_with_children my
1
2026-03-20 via Nuitee
M
muhammad yusri couple my
10
2026-03-17 via Nuitee
T
Thisara Dilshani Indrapala solo_traveller lk
4
2026-03-16 via Nuitee
K
Karchu couple my
10
Pros:

sohan is friendly

2026-03-16 via Nuitee
M
Muhammad Syazwan couple my
7
2026-03-11 via Nuitee
Z
Zawawi solo_traveller my
8
2026-03-10 via Nuitee
A
Amran family_with_children my
9
2026-02-25 via Nuitee
J
Joseph family_with_children my
8
2026-02-22 via Nuitee