Swing & Pillows - PJ21 Petaling Jaya

Hotels
7.5 (472 reviews)
18, PJ21 Commercial Center Jalan SS3 /39, , Petaling Jaya , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Fire extinguishers
Smoke alarms
Key card access
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Strategic location
Cons:
Cleanliness issues
Room quality not as expected

Categories

Cleanliness
5.39
Several reviews mentioned poor cleanliness, including cockroach sightings and unpleasant odors.
Service
8.86
Staff were reported as friendly and responsive, providing help with room changes.
Location
8.4
The hotel's location is generally considered good for business meetings and access to nearby amenities.
Room Quality
6.85
Mixed reviews; issues with small rooms and broken amenities were noted.
Amenities
7.88
Amenities were acceptable, but some issues reported with functioning facilities.
Value for Money
7.34
The hotel is providing fair value considering the pricing, despite some shortcomings.
Food and Beverage
7.39
Limited dining options nearby, affecting the overall dining experience.
Overall Experience
7.86
An overall satisfactory experience, though room for improvements was noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:26

Property Description

Modern and Comfortable Accommodation: Enjoy air-conditioned rooms with private bathrooms at Swing & Pillows - PJ21 Petaling Jaya. Free WiFi and luggage storage add convenience to your stay.

Family-Friendly Atmosphere: With family rooms available, our 4-star hotel is perfect for a comfortable stay with your loved ones.

Convenient Location: Explore nearby attractions like Thean Hou Temple and Mid Valley Megamall, all within easy reach from Swing & Pillows - PJ21 Petaling Jaya.

Book now and experience a delightful stay at Swing & Pillows - PJ21 Petaling Jaya formerly known as Harbour Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 472 reviews
Cleanliness: 5.39
Service: 8.86
Location: 8.4
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.86
A
Amran • family_with_children • my
9
2026-02-25 • via Nuitee
J
Joseph • family_with_children • my
8
2026-02-22 • via Nuitee
J
Joyce Olive • family_with_children • my
5
Pros:

Location is good and price is value for money. There is a lift. Reception is very friendly and helpful.

Cons:

Parking is not free. Pillows is not comfortable.

2026-02-14 • via Nuitee
L
LIM • family_with_children • my
10
简易 卫生 方便快捷
Pros:

没有在那边享用早餐。

2026-02-10 • via Nuitee
I
Ignatiuss • solo_traveller • my
5
Cons:

the room full with mosquito and when go ask for mosquito spray the staff dont have so have to nearest speed mart to get spray.....

2026-02-09 • via Nuitee
N
NAKADA • solo_traveller • jp
10
2026-02-08 • via Nuitee
N
Naavalan • couple • my
6
2026-01-30 • via Nuitee
F
F1TURTLES • family_with_children • my
4
2026-01-26 • via Nuitee
F
F1TURTLES • family_with_children • my
5
2026-01-26 • via Nuitee
F
F1TURTLES • family_with_children • my
4
2026-01-26 • via Nuitee
F
F1TURTLES • family_with_children • my
5
2026-01-26 • via Nuitee
L
LEE CHING NG • couple • my
5
Pros:

Room very clean.

Cons:

No water supply on morning, hotel no provide any mineral water for wash face.

2026-01-21 • via Nuitee
L
LEE CHING NG • couple • my
7
Pros:

Room very clean.

Cons:

Bathroom shower water pressure is very low.

2026-01-21 • via Nuitee
A
Atikah • couple • my
8
2026-01-20 • via Nuitee
K
KAUSALYA DEVI • couple • my
7
Everything ok. Just pls make sure d aircond can off n heater is working. Both very important tq
Pros:

No comment

Cons:

Heater is not working and aircond cannot off. So cold

2026-01-19 • via Nuitee
F
Faith • extended_group • my
1
2026-01-19 • via Nuitee
J
JOSIELYN • extended_group • ph
10
Nice place
Pros:

Every convenient in your hotel ❤️

Cons:

The all service of the hotel

2026-01-19 • via Nuitee
Q
Qiuke • solo_traveller • us
8
2026-01-19 • via Nuitee
M
MUHD MUSTAQIM ADIB ALI KHAN • couple • my
7
2026-01-19 • via Nuitee
V
Victoria • solo_traveller • us
2
Cons:

door frame rotted, smelled like smoke

2026-01-19 • via Nuitee