Holiday Inn & Suites Houston NW - Vintage Park Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (192 reviews)
18530 State Highway 249 , Houston , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Nice amenities
Cons:
Cleanliness issues
Room key problems

Categories

Cleanliness
6.3
There were someone's dirty socks under the sleeper sofa, and mentions of bugs in the bed.
Service
9.3
Front desk Mrs. Davis was great while checking in. Staff was friendly.
Location
8.8
The location was convenient.
Room Quality
7.3
Mention of issues with room key and cleanliness affects perception.
Amenities
8.8
Pool was a plus for the guest's son.
Value for Money
9.3
It was worth the price and the location adds to the value.
Food and Beverage
8.7
Standard quality for this hotel tier.
Overall Experience
8.7
Overall, a mixed experience with positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:33

Property Description

Modern Amenities and Convenient Services

Holiday Inn & Suites Houston NW - Willowbrook offers a range of modern amenities and services to ensure a comfortable stay. Enjoy the convenience of a fitness centre, shared lounge, and a business centre.

Relaxation and Recreation

Unwind and recharge at the sun terrace or take a refreshing dip in the indoor pool. Whether you prefer to stay active or simply relax, this hotel has something for everyone.

Dining Options for Every Palate

Start your day right with a delicious breakfast buffet, à la carte, or continental options. The on-site restaurant and bar provide convenient dining choices for guests throughout the day.

Experience comfort and convenience at Holiday Inn & Suites Houston NW - Willowbrook. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 192 reviews
Cleanliness: 6.3
Service: 9.3
Location: 8.8
Room Quality: 7.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.7
Overall Experience: 8.7
F
fernandez • family_with_children • us
10
2026-06-19 • via Nuitee
J
Jimmie • couple • us
10
This marks the 4th time in 3-years we've stayed at this hotel. It IS our hotel of choice!
Pros:

The breakfast was magnificent! The food was cooked very well and kept in "warmers". There was ample breads, desserts and fruit available, and plenty of milk and juice.

2026-06-10 • via Nuitee
J
Janice • couple • us
9
Perfect location for our stay, super clean, great staff, & reasonable price.
Pros:

The food was a bit bland, and no bacon. There was a variety of items.

2026-06-08 • via Nuitee
S
Sha’novia • couple • us
7
2026-06-07 • via Nuitee
C
Cesar • couple • us
9
2026-06-07 • via Nuitee
A
Ayotunde • solo_traveller • it
9
Pros:

Friendly staff amd clean location

Cons:

All good

2026-05-25 • via Nuitee
S
smmoosaraza • solo_traveller • us
9
2026-05-23 • via Nuitee
E
Elina • couple • cy
10
Great short stay
Pros:

very polite staff, great spacious rooms very comfy bed. we stayed for 1 night before starting our roadtrip. rested well

2026-05-01 • via Nuitee
D
Deasia • couple • us
8
2026-04-26 • via Nuitee
M
Michelle • solo_traveller • us
10
Pros:

Clean

2026-04-17 • via Nuitee
• couple • us
7
2026-04-15 • via Nuitee
• couple • us
1
2026-04-13 • via Nuitee
N
Nancy • family_with_children • us
10
2026-03-15 • via Nuitee
H
Harrell • family_with_children • us
8
2026-03-11 • via Nuitee
T
Taylor • couple • us
1
The roaches the manager Kim was very rude ! After telling her about the roaches not only did she refuse to refund me fo
Pros:

Nothing there were ROACHES IN THE BED AND ON THE LOUNGING SOFA

Cons:

The roaches the manager Kim was very rude !
After telling her about the roaches not only did she refuse to refund me for the roaches being in my room she also was very nonchalant and unapologetic

2026-03-01 • via Nuitee
D
Damien • family_with_children • us
10
2026-02-22 • via Nuitee
A
Aguilera • family_with_children • us
10
Pros:

The courtesy of the hotel Personnel staff. The rooms very clean also de food was awesome my congratulations for the galley personnel

Cons:

All good

2026-02-08 • via Nuitee
Y
Yalisha • solo_traveller • us
8
2026-01-20 • via Nuitee
Y
Yalisha • couple • us
10
2026-01-20 • via Nuitee
T
Teri • family_with_children • us
9
2026-01-17 • via Nuitee