21 Carpenter, Singapore, a Member of Design Hotels

Hotels
Design Hotels
8.9 (167 reviews)
21 Carpenter Street , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great service from staff
Convenient location
Cons:
Limited breakfast menu variety
Room size may feel tight to some

Categories

Cleanliness
8.81
Standard quality for this hotel tier.
Service
9.28
Staff were very warm, friendly, and went above and beyond.
Location
9.32
Centrally located with easy access to local attractions.
Room Quality
8.77
Rooms are spacious and comfortable; however, some guests mentioned rooms were tight.
Amenities
8.8
Facilities such as the beautiful pool and modern amenities were appreciated.
Value for Money
8.76
Well-priced given the quality and location of the hotel.
Food and Beverage
8.31
Breakfast menu could have more variety, but overall good.
Overall Experience
9.18
Fantastic stay with a great combination of comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:32

Property Description

Luxurious Accommodation
Experience 5-star luxury at 21 Carpenter, with impeccable room service and a 24-hour front desk to cater to your every need.

Charming Outdoor Spaces
Take advantage of the free bikes to explore Singapore or relax in the hotel's serene garden and terrace, offering a peaceful retreat from the bustling city.

Delightful Dining Options
Start your day with a delicious buffet, à la carte, or continental breakfast at the hotel's restaurant, setting you up for a day of exploring the nearby city centre and attractions.

Book now to indulge in a lavish stay at 21 Carpenter, Singapore, and create unforgettable memories in this vibrant city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 167 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
A
Andrew couple au
9
Book it! Can’t wait to return.
Pros:

Absolutely loved our stay. Staff amazing, great location, loved the amenities.

Cons:

Nothing

2026-05-07 via Nuitee
D
Deborah couple au
10
Comfortable stylish rooms, great location, helpful friendly staff
Pros:

Absolutely everything!

Cons:

Nothing to dislike

2026-05-07 via Nuitee
F
Fabio solo_traveller it
10
2026-05-06 via Nuitee
M
Mark couple us
9
2026-05-06 via Nuitee
A
Annette solo_traveller gb
10
Pros:

Hotel location excellent. Very close to all downtown attractions, rail links etc Hotel staff are very friendly and helpful. Room was very clean and comfortable with added extras..... lovely selection of quality tea and coffee, oats. Would definitely return.

2026-05-06 via Nuitee
D
Dawn couple gb
10
2026-05-05 via Nuitee
L
Liane couple us
10
2026-05-05 via Nuitee
B
Brian solo_traveller mx
10
The staff are exceptional. My complaint about being unable to sleep because of the noise was handled immediately and pro
Pros:

Everything. I loved the design concept and the history of its transition from the original building to the newer tower that resulted in it winning awards. I loved the size, the thoughtful design throughout and the intimacy of the experience provided by its relatively small imprint.

Cons:

The noise from the air-conditioning in the first suite I was in.

2026-05-04 via Nuitee
L
Lorna solo_traveller gb
10
Very relaxing, meeting all our hopes.
Pros:

It was small enough to be personal but was not overbearing.

Cons:

Nothing that was too bad. The only thing that comes to mind is that the lobby / restaurant rest rooms could do with some TLC.

2026-04-29 via Nuitee
M
MIKE couple au
9
2026-04-27 via Nuitee
P
Patricia solo_traveller ca
10
2026-04-25 via Nuitee
A
Afrina Fatin extended_group my
10
2026-04-25 via Nuitee
D
dawson couple tw
6
Manager gave us free breakfast on last day. Staff was nice also
Pros:

Location

Cons:

Body temperature shower no hot water
Door panel for housekeeping broken so room not made up at end of day
Bathroom door won’t close shut leaving an inch gap

2026-04-23 via Nuitee
A
Alison couple gb
8
Very pleasant
Pros:

The hotel has good quality furnishings and feels high end. The location is excellent for getting around Singapore The food we did have in the restaurant was delicious.

Cons:

The lighting in the bedroom is unmanageable for someone not so used to current day low lighting. Insufficient for reading. The system is flawed too as you need to turn everything off at once on occasions.

2026-04-21 via Nuitee
A
Anton couple ch
6
Cons:

Hotel is fine, but not worth the price. Tiny room, shower didn’t drain, no screen so the whole bathroom floods, bathroom door half-broken

2026-04-20 via Nuitee
B
Bodo couple de
10
2026-04-20 via Nuitee
F
Frank solo_traveller ie
9
2026-04-19 via Nuitee
T
Thibaut extended_group fr
10
Magnifique hotel design
Pros:

Bel hotel au design super. Bien situé en Quay Clarke et Chinatown. Le métro n'est pas loin non plus. Tout peut se faire à pieds (Merlion, MBS, Chinatown, Arab Street etc.)
Les chambres sont confortables avec une vue sur la skyline (selon la catégorie de chambre). Le personnel est super et rapide. Rien à redire

Cons:

Si je devais donner un défaut c'est l'inégalité de vue entre les chambres. Mon ami dans une chambre en dessous avait vue sur un mur alors que moi j'avais une vue sur la skyline.
La piscine est cool mais pas adapté pour se poser plusieurs heures (pas de transat).

2026-04-16 via Nuitee
E
Ellen couple de
10
Pros:

Sehr aufmerksames Personal und edle Ausstattung, wir haben und sehr wohlgefühlt.

Cons:

Wenn überhaupt nur dass die indirekte Beleuchtung im Bad zwar stylisch aussieht aber es etwas zu dunkel war zum Stylen.

2026-04-16 via Nuitee
F
Federica couple it
10
Pros:

Breakfast was delightful. The room was pretty spacious for Singapore standards. I particularly loved the pool with the beautiful view and the position of the hotel.

2026-04-10 via Nuitee