Swing & Pillows - Dataran Merdeka Kuala Lumpur

Hotels
7.4 (632 reviews)
No. 27, Jalan Tuanku Abdul Rahman, City Centre, 50100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur , Kuala Lumpur , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Television in common areas
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
6.54
Some trash noted in rooms, but staff was willing to address it.
Service
8.51
Staff is friendly and responsive as noted by several guests.
Location
8.55
Great location with amenities and transport options nearby.
Room Quality
7
Rooms reported to be comfortable, though some small and lacking windows.
Amenities
7.03
Basic amenities available; some guests noted missing items.
Value for Money
7.49
Good value for the price considering the location and service.
Food and Beverage
6.54
Limited food options, with coffee and tea only available at the reception.
Overall Experience
7.51
Generally good experience but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:06

Property Description

Convenient Location: Located in the heart of Bukit Bintang, near popular attractions like Bank Negara Malaysia Museum and Berjaya Times Square.

Comfortable Accommodation: Air-conditioned rooms with private bathrooms, free WiFi, and family room options available for a pleasant stay.

Helpful Staff: Multilingual reception staff ready to assist guests at any time, providing a welcoming and accommodating atmosphere.

To book your stay and experience the convenience and comfort at Swing & Pillows - Adya Hotel Kuala Lumpur, visit our website or contact us directly.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 632 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 6.54
Overall Experience: 7.51
H
HASEENA solo_traveller pk
10
2026-02-14 via Nuitee
A
Adam solo_traveller us
1
2026-01-29 via Nuitee
M
Mr Wray family_with_children gb
10
Good
Pros:

Good

2026-01-28 via Nuitee
R
rachel family_with_children my
10
Good experience at Swing & Pillows Jln Tar
Pros:

Everything was good , room was clean n brightly lighted , shower was good, room smelled clean, sheets were clean, staff were warm , friendly n helpful , location was super strategic
Definitely 💯 gonna stay here again in future , when in KL

Cons:

Nothing was bad

2026-01-25 via Nuitee
N
NOR FARRAH HANIM extended_group my
9
Pros:

Room nice and receptionist alya is good and friendly

Cons:

Nothing

2026-01-20 via Nuitee
N
Naglaa extended_group tz
9
great
Pros:

staffs are amaizing

Cons:

nothing

2026-01-20 via Nuitee
M
Mohamad extended_group my
10
na
Pros:

ns

Cons:

na

2026-01-19 via Nuitee
M
MUTIARA family_with_children my
8
Pros:

Location

Cons:

Nothing

2026-01-19 via Nuitee
T
Tang family_with_children my
4
Pros:

床、冷气和电视还不错

Cons:

厕所的抽风机都不会动 没有茶水和牙膏牙刷 肥皂才剩下不多 地上不够干净

2026-01-19 via Nuitee
M
muhammad uqbah solo_traveller my
10
go in, go out. Tak banyak drama.
Pros:

Tak ambil breakfast. Staff semuanya bagus2 sahaja terutamanya yang jaga counter, lelaki, saya lupa namanya, dia bagus.

Cons:

okay je semua

2026-01-19 via Nuitee
S
Syed family_with_children my
10
Pros:

Sangat mudah dan dekat dengan semua.. thanks to staff Syakila Sgt friendly

2026-01-16 via Nuitee
C
Cristina couple ro
9
It is a nice place to stay with Good location
Pros:

Clean, good wifi also in the room; hot water, comfortable bed and pillows; nice stuff, iron machine and hair dryer available in the room; close to city center; close to pudu sentral (to go to the airport), many restaurants and shops in 5min walk; right in front of one of the nicest mosques (it is a turistic area); 7/11 open 24h next to hotel; the police comes at night to check the area to make sure it is safe; water dispenser (cold and hot), instant coffee and tea available at the reception; 2 elevators (i never had to wait more than 1 min to use it).

Cons:

No window (but they have rooms with windows too);
Water pressure- not very good
The coffee is at the reception and the water dispenser is on the floor where your room is (a bit inconvenient)- an idea of improvement would be to have coffee/tea on the floor where guests stay

2026-01-11 via Nuitee
R
Rozilawati solo_traveller my
5
2026-01-10 via Nuitee
R
Rozilawati solo_traveller my
5
Normal.
Pros:

Distance from my home (10 minutes walked) - i like to sleep outside sometimes.

Cons:

I am regular guest (3-4 times in a month i booked swing & pillows dataran merdeka for get best rest after work), but its hurt me. A girl (Alia) looks like not welcome's me to stay. It was i demanding a clean towel and room near window (i pay extra) every time i stay. But she does bad behaviour toward me. Orang melayu panggil BIADAP!

2026-01-10 via Nuitee
R
Rozilawati solo_traveller my
5
2026-01-10 via Nuitee
K
king choon family_with_children my
7
2026-01-09 via Nuitee
M
MUHAMAD couple my
10
2026-01-03 via Nuitee
M
mohamad afiq family_with_children my
8
2026-01-02 via Nuitee
Y
Yersultan couple kz
10
2025-12-29 via Nuitee
H
Hao family_with_children tw
7
Pros:

The room is comfortable. Had everything I need, a towel, water boiler, and hot water for shower. Outside the corridor there is a water dispenser.

The location is perfect, with a temporary parking lane in front of the hotel which allows grab taxi driver to pick me up.

Cons:

There is some trash in the drawer. Looks like it's from the ex-resident. I reported that to the counter and the staff was kind and willing to take care of it.

2025-12-25 via Nuitee