Hotel W Grand - A Boutique Hotel

Hotels
8.4 (22 reviews)
Hotel W Grand, Plot No. 31, P Cluster Road, Shivalik Nagar , Haridwār , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Easily accessible transport
Cons:
Poor service
Lack of basic amenities

Categories

Cleanliness
8.29
The rooms were clean, but there were issues with towels and other basic amenities.
Service
7.26
Staff was described as pathetic, leading to considerable disappointment.
Location
9.8
Although the hotel is a little far from major attractions, transport is easily available.
Room Quality
9.25
The room offered great comfort and a luxurious feel.
Amenities
7.78
Basic amenities were lacking, including no shampoo and wet towels.
Value for Money
9.74
Overall value seems reasonable despite high food and beverage prices.
Food and Beverage
6.79
Breakfast experience was a nightmare; buffet was not as advertised.
Overall Experience
8.26
The combination of issues led to a disappointing experience overall, despite some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:54

Property Description

Hotel W Grand - A Boutique Hotel in Haridwār offers a comfortable stay with a bar, free WiFi, and accommodating services perfect for your trip. Luxurious Rooms with Stunning Views: Enjoy well-equipped rooms with modern amenities and scenic views to make your stay memorable. Delicious Dining Options: Indulge in a variety of cuisines at the on-site restaurant, including African, American, and Chinese dishes. Convenient Location: Just a short distance from popular attractions like Mansa Devi Temple and Har Ki Pauri, making it an ideal choice for exploring the city. Book your stay at Hotel W Grand now for a delightful experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 22 reviews
Cleanliness: 8.29
Service: 7.26
Location: 9.8
Room Quality: 9.25
Amenities: 7.78
Value for Money: 9.74
Food and Beverage: 6.79
Overall Experience: 8.26
S
Sunit • family_with_children • in
6
Pros:

Clinliness

Cons:

Distance from mussoorie, it was mentioned that it is only 5-6 kms from mussoorie but originally 17 kms

2026-01-29 • via Nuitee
A
Avdesh • family_with_children • gb
1
Worst hotel ever
Pros:

Clean rooms rest everything else was hopeless

Cons:

Hotel W Grand
W means WORST.

DONT COME HERE PLS PLS PLS .

So many reasons to rate it this low.
1) Staff is pathetic.
I booked 2 king rooms and called upfront to ensure the rooms. Yet on arrival we were offered double rooms. Later when i showed them the booking voucher they said that these are family rooms. But booking.com had no such option called family room. Finally we settled into the family room only.
2) Noisiest rooms
No sound insulation at all. You can hear people talking from next room. Not just that, you can even hear water flowing from pipes and drains.
3) Basic amenities lacking.
No hand towels.
No wiper.
Bath towels wet.
No shampoo. I had to blinkit it after asking twice.
4) Breakfast experience was a nightmare.
After being told that buffet is served in the restaurant, we arrived to see that it wasn't. It was ala carte. They didn''t even pack our leftover paranthas for our onward journey (God knows what they gonna do with those, maybe serve it to other guests , i know that sounds weird but having seen so much about this hotel i guess its quite possible).

2026-01-01 • via Nuitee
D
Diksha • extended_group • mu
8
Very Comfortable Room
Pros:

The room offered great comfort and a luxurious feel. We enjoyed our stay in the hotel.

Cons:

The prices of food and beverages were on the high side.
Guests should note that this hotel is a little far from major attractions, but transport was easily available.

2025-12-30 • via Nuitee
A
Advertising • family_with_children • in
10
2025-12-29 • via Nuitee
S
Suraj • family_with_children • in
6
2025-12-11 • via Nuitee
K
Kalpesh • family_with_children • in
10
2025-10-25 • via Nuitee
C
Chaudhary • family with young children • in
7
Good
2025-07-03 • via Nuitee
A
Ashutosh • family with young children • in
9
Superb
Pros:

Budget friendly hotel. Good staff . Amazing food.

2025-05-05 • via Nuitee
M
Murthy • young couple • in
3
Poor
Cons:

Booking dotcom had confirmed our reservations, but then, this hotel unconfirmed it. Quite upsetting!

2025-04-17 • via Nuitee
E
Eunice • family with young children • in
8
Very good
2025-02-08 • via Nuitee
M
Mahendra • review category business travellers • in
10
Exceptional
Pros:

Service fast and good

2025-01-19 • via Nuitee
B
Baraily • family with young children • in
10
Exceptional
Pros:

Good

2024-12-28 • via Nuitee
D
Deerendra • review category business travellers • in
10
Exceptional
2024-12-19 • via Nuitee
S
Shammi • family with young children • ca
7
Good
2024-12-09 • via Nuitee
A
Ansari • family with young children • in
10
Exceptional
2024-11-08 • via Nuitee
M
Malav • review category business travellers • in
8
Very good
Cons:

Hot water boiler not working and even after 35 min no hot water was provided and I had given intimation before 45 minutes of my requirement

2024-09-24 • via Nuitee
S
Srivastava • family with young children • in
9
Superb
2024-09-23 • via Nuitee
S
Saini • review category business travellers • in
10
Exceptional
2024-09-04 • via Nuitee
A
Ayush • review category business travellers • in
10
Exceptional
2024-09-02 • via Nuitee
L
Lily • review category business travellers • in
10
Amazing
Pros:

It's a good hotel to stay overnight to visit Haridwar har ki Pauri. The hotel staff is very polite and very helpful specially Mr. Vikas receptionist. Rooftop restaurant is amazing and the food is delicious.

2024-08-25 • via Nuitee