Crowne Plaza Xi'an by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.3 (85 reviews)
No.1 Zhu Que Zhong Road , Xi'an , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good room quality
Cons:
High breakfast prices
Location could be better

Categories

Cleanliness
9.03
Many guests appreciated the cleanliness, but some noted issues with dirty windows and shower pressure.
Service
10
The staff is consistently described as friendly and helpful.
Location
8.5
Mixed reviews on location; some found it convenient, while others recommended staying closer to attractions.
Room Quality
9.54
Guests enjoyed the quality of rooms and great views overall.
Amenities
9.49
Facilities, including the spa and restaurant, received positive feedback.
Value for Money
9.02
Perceived as good value overall, despite some concerns about breakfast prices.
Food and Beverage
8.98
Breakfast received mixed reviews, with some finding it expensive.
Overall Experience
9.83
Overall, guests reported a very good experience with various highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:16

Property Description

Luxurious Amenities
Experience top-notch comfort and convenience with our indoor pool, fitness center, and 24-hour room service. Guests can also enjoy free Wi-Fi throughout the property.

Prime Location
Located near popular attractions such as Small Wild Goose Pagoda and Shaanxi International Exhibition Centre, our hotel offers easy access to the city's key destinations. The nearby subway station allows for seamless exploration.

Exquisite Dining Options
Indulge in a variety of culinary delights at Zhuque Cafe Restaurant, Made In Palace, and B&G 51, each offering a unique dining experience. Unwind with a drink and enjoy city views at Lazy Lobby Lounge.

To experience luxury and comfort in Xi'an, book your stay at Crowne Plaza Xi'an today!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for CNY 80 per person per night when using an existing bed.
    Children from 9 years old to 17 years old stay for CNY 160 per person per night when using an existing bed.
    People 1 year old and over stay for CNY 373 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 85 reviews
Cleanliness: 9.03
Service: 10
Location: 8.5
Room Quality: 9.54
Amenities: 9.49
Value for Money: 9.02
Food and Beverage: 8.98
Overall Experience: 9.83
N
nicola • family_with_children • it
10
Consigliato
Pros:

Ambiente raffinato, camera molto grande, pulizia, colazione con ampia scelta, ascensore panoramico, lounge per spuntini/pasti veri e propri , personale gentile ed efficiente, risolto subito a nostro favore un malinteso causato da booking (se avete figli verificate numero letti inclusi direttamente con la struttura)

Cons:

Nulla

2026-01-19 • via Nuitee
H
Hans • couple • de
9
Pros:

Sehr gute Lage. Sehr gutes Frühstück. Die Lounge im 46. Stockwerk war eine gute Entdeckung, die weiter zu empfehlen ist.

2026-01-19 • via Nuitee
S
Samin • family_with_children • qa
9
Pros:

High class facility
Great service
They upgraded us to suite room

2026-01-11 • via Nuitee
M
marianna • family_with_children • it
10
Pros:

Tutto servizio, pulizia, posizione.
I dipendenti Leo Huo, Alex Yu e Nash Nhian super professionali e disponibili.

2026-01-07 • via Nuitee
M
marianna • solo_traveller • it
10
2026-01-05 • via Nuitee
A
ALIM • solo_traveller • cn
10
2026-01-02 • via Nuitee
D
Dunja • family_with_children • hr
10
Pros:

Fabulous breakfast, clean and big room

2025-12-23 • via Nuitee
X
Xin • solo_traveller • cn
10
出差旅行都适合
Pros:

酒店早餐非常丰盛，各种中西式风格美食，对于出差人士很方便，酒店交通方便，二环边上

Cons:

没有，各项都满意

2025-12-16 • via Nuitee
D
Dunja • couple • hr
10
Uredan, čist i luksuzan hotel.
Pros:

Fenomenalan doručak, čistoća na zavidnoj razini. Gym dostupan od 0 - 24 h. Uslužno osoblje, većina govori engleski jezik.

2025-12-15 • via Nuitee
Z
Zuzanna • family_with_children • pl
9
2025-12-07 • via Nuitee
W
Wolfgang • family_with_children • at
8
Pros:

Das Zimmer, das Frühstück, das Lokal im 51. Stock, der Panoramalift, das freundliche Personal

Cons:

Temperatur im Zimmer (war viel zu heiß und konnte trotz Ausschalten der Heizung und Einschslten der Klimaablage nicht reguliert werden).

2025-11-28 • via Nuitee
C
Chun Keat • solo_traveller • sg
8
Pros:

The concierge staff is very friendly and helpful. Enjoy the stay there.

2025-11-27 • via Nuitee
M
Marcin • couple • pl
10
Fantastycznie
Pros:

Wszystko było na wspaniałym poziomie

Cons:

Nie ma nic co by mi się nie podobało

2025-11-18 • via Nuitee
M
Mariela • family_with_children • es
8
A room with a view.
Pros:

Very nice rooms with great views. The restaurant at the top floor is quite good. The staff is extremely nice.

Cons:

The location is not all that great. For tourism, I suggest one stays closer to the ancient walls. The breakfast is expensive and there are no options nearby. The bar is sad.

2025-11-09 • via Nuitee
M
Mihaela Adriana • extended_group • ro
10
2025-10-25 • via Nuitee
N
Nicolette • solo_traveller • nl
9
Pros:

Mooie ruime kamer

2025-10-24 • via Nuitee
G
goodhand • couple • it
10
Il Crowne Plaza che non ti aspetti
Pros:

Tutto è stato eccellente e impeccabile. La chicca del wc automatico è stata curiosa. Un po’ debole il segnale Wi-Fi, ma è una caratteristica diffusa per gli hotel in Cina.

2025-10-21 • via Nuitee
K
Kidanant • extended_group • th
8
Nice facilities, impressive spa.
Pros:

Good facilities

Cons:

Hotel is not so close to metro

2025-10-19 • via Nuitee
S
Sergei • family_with_children • ru
10
2025-10-15 • via Nuitee
N
Nadia • family_with_children • fr
10
10/10
Pros:

Super hôtel, idéalement situé dans Xi'an. Le personnel est au petit soin. On y a passé un très bon moment.

2025-09-16 • via Nuitee