Keypad Hotel - Nhân Hòa

Hotels
8.8 (28 reviews)
Số 80 Ngõ 116 Phố Nhân Hòa , Hanoi , vn

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Service
Spacious Rooms
Cons:
Poor Internet Connection
Location Far from City Center
Limited Dining Options Nearby

Categories

Cleanliness
8.45
Positive mentions of cleanliness, but some concerns noted regarding the thoroughness of cleaning.
Service
9.45
Staff are consistently described as very helpful and friendly.
Location
7.95
Location is noted as being far from the city center, requiring significant travel time.
Room Quality
8.95
Rooms are described as spacious and clean overall.
Amenities
8.95
Standard amenities available such as elevators.
Value for Money
8.95
Generally seen as a good value given the service and amenities.
Food and Beverage
8.45
Limited dining options nearby noted, affecting the score.
Overall Experience
9.25
Overall satisfying experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 20:38

Property Description

Convenient Location
Located just a few kilometers away from popular attractions like Vincom Center Nguyen Chi Thanh and Vietnam Fine Arts Museum.

Comfortable Rooms
Each room features a desk, private bathroom, flat-screen TV, and air conditioning for a cozy stay.

Great Amenities
Enjoy 24-hour front desk service, airport transfers, room service, and free WiFi throughout the property.

Experience the perfect blend of comfort and convenience at Keypad Hotel - Nhân Hòa. Book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 28 reviews
Cleanliness: 8.45
Service: 9.45
Location: 7.95
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
T
Takashi • solo_traveller • sg
2
Cons:

Very slow and choppy internet connection

2026-01-19 • via Nuitee
Z
Ziejka • family_with_children • pl
7
Fine
Cons:

Breakfast was bad, they maybe changed something, but there was an option only for pho or bun with chewy meat. Most staff didn't speak English. The interior with "kings like chair" and fake gold looks kitsch - I guess part of it's "charm"

2026-01-12 • via Nuitee
R
RUDOLPH ION • family_with_children • es
10
Muy acogedor
Pros:

El personal muy amable,limpio,tiene ascendor,una habitacion muy correcta

Cons:

Esta lejos del casco antiguo...30-45 min en grab

2026-01-03 • via Nuitee
C
Ciaran • solo_traveller • gb
8
Pros:

Staff very helpful

2025-12-30 • via Nuitee
M
Maliszewska • family_with_children • pl
9
2025-12-28 • via Nuitee
N
Nguyễn Kinh Luân • couple • vn
7
2025-12-26 • via Nuitee
M
Maliszewska • family_with_children • pl
10
2025-12-24 • via Nuitee
F
Fredy • solo_traveller • us
9
Pros:

amazing staffs

2025-12-22 • via Nuitee
M
Mabel • family_with_children • es
6
2025-12-15 • via Nuitee
C
CHIHHUNG • family_with_children • tw
10
2025-11-26 • via Nuitee
F
Fredy • solo_traveller • us
9
2025-11-25 • via Nuitee
A
Antonina • couple • am
10
2025-11-21 • via Nuitee
L
Lam • couple • vn
9
Pros:

Phòng rộng, sạch sẽ, nhân viên dễ thương

Cons:

Xung quanh khu vực ít quán ăn và caà

2025-11-19 • via Nuitee
W
wei • solo_traveller • cn
9
2025-11-09 • via Nuitee
D
Dan Nguyen • couple • vn
10
Everything is super good
Pros:

Everything

Cons:

Nothing

2025-08-28 • via Nuitee
L
Lucas • couple • fr
9
Pros:

Le personnel est vraiment adorable et toujours disponible !

Cons:

Le ménage pourrait etre un peu plus approfondi dans les chambres.

2025-08-18 • via Nuitee
C
CHUNG CHE • solo_traveller • tw
8
2025-07-21 • via Nuitee
اسماعيل • couple • sa
10
2025-07-21 • via Nuitee
T
Tung • family_with_children • vn
7
2025-07-13 • via Nuitee
P
Prime • family with young children • vn
10
Great !!!
Pros:

The staff team is extremely friendly and helpful, especially the two ladies in the morning shift

Cons:

Nothing at all, maybe the location is kinda hidden in dirty roads but it not a significant thing to care about so yeah - overall is a good experience for a reasonable price

2025-07-01 • via Nuitee