Crowne Plaza Istanbul - Old City by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.9 (1730 reviews)
Balabanaga Mah. Fethi Bey Cad. No:2, Laleli, Fatih , Istanbul , tr

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and professional staff
Great location
Varied breakfast options
High overall satisfaction
Cons:
Noise from ventilation
Maintenance issues in the room
Inconsistent communication regarding services
Cold water in the pool
Limited lounge offerings during the day

Categories

Cleanliness
8.29
Rooms were clean, but there were maintenance issues reported.
Service
9.76
Staff were professional and accommodating, with special mentions of excellent service from multiple staff members.
Location
9.3
Ideal location, easily accessible to public transport and attractions.
Room Quality
8.75
Spacious and generally quiet rooms, but noted issues with cleanliness due to maintenance.
Amenities
8.28
Some amenities like the pool were not family-friendly, and lounge options were limited.
Value for Money
8.74
Generally fair pricing for the quality offered, though some confusion about transfer costs reported.
Food and Beverage
8.79
Breakfast was varied and enjoyable, but issues with food available in the lounge.
Overall Experience
9.26
Overall a very good experience with some minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:31

Property Description

Luxurious Accommodation near Grand Bazaar

Spa, Pool, and Gym Facilities
Indulge in relaxation at the spa, take a dip in the indoor pool, or keep up with your fitness routine at the well-equipped gym.

Gourmet Dining Experience
Start your day with a rich buffet breakfast at Lale Restaurant and savor international cuisine for dinner.

Convenient Amenities and Services
Enjoy free WiFi, satellite TV, and luxurious toiletries in elegant rooms. Benefit from beauty treatments at the spa and easy access to top attractions.

To experience luxury and comfort in Istanbul, book your stay at Crowne Plaza Istanbul - Old City now.

Important information:

Crowne Plaza Istanbul - Old City offers airport shuttle service at an extra fee. Please contact the property at least one day before check in.

A deposit of EUR 100 is required daily and for each room upon arrival, for any extra charges.

In case of early check out request for flexible reservation, guest may inform the hotel minimum one day ago. Otherwise, hotel will charge to early check out day cost as a fee.

The area is closed to traffic from 10:00 to 20:00. Access is permitted for yellow cabs, but guests are advised to keep their booking documents ready.

Indian food is available. Guests can contact the hotel for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    People no matter the age stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1730 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.26
O
Olena • couple • ua
10
2026-02-28 • via Nuitee
Сохань • family_with_children • ua
10
Pros:

Все понравилось. Egemen.

2026-02-28 • via Nuitee
T
Thanasis • couple • gr
10
2026-02-27 • via Nuitee
S
Sofía • couple • cl
10
Pros:

Thank u nikita fatima dilek kadir

2026-02-26 • via Nuitee
S
Saleem • solo_traveller • us
9
2026-02-26 • via Nuitee
O
Oleg • family_with_children • ua
10
Pros:

I will come Again evething was good…thank you mr egemen mr bedirhan and hl ms zilan

2026-02-26 • via Nuitee
R
Rami • family_with_children • us
9
Great stay
Pros:

Great location and great breakfast!!

Cons:

Everything was good

2026-02-25 • via Nuitee
C
Caroline • family_with_children • fr
8
2026-02-23 • via Nuitee
M
mandity.robert • couple • hu
9
Pros:

Rendezett hely, tiszta szoba. A reggeli bőséges, nagy választékkal.

Cons:

A fürdő kicsit már leharcolt volt. A félpanziós vacsora menüsora 3 napra ad elegendő választékot, de hosszabb időre nem.

2026-02-23 • via Nuitee
A
Amal • family_with_children • kw
10
Pros:

Everything

Cons:

Nothing

2026-02-23 • via Nuitee
K
Kristina • family_with_children • gb
8
Pros:

Breakfast was delicious; good central location, helpful staff.

2026-02-22 • via Nuitee
M
Maggie • couple • us
10
2026-02-22 • via Nuitee
M
mohammed azam • couple • sa
9
2026-02-14 • via Nuitee
M
Mumtaz • couple • gb
10
Pros:

Great location. Thestaff so helpful. The manager erol was so helpful in organising everything. The transfers desk miss fateme miss dilek arranged my transport

2026-02-14 • via Nuitee
I
Inna • couple • ua
10
Pros:

Egemen kadir dilek thank you

2026-02-13 • via Nuitee
Оля Рус. • family_with_children • ru
10
Pros:

Egemen kadir dougkan thank you

2026-02-13 • via Nuitee
M
MN • couple • gb
10
2026-02-13 • via Nuitee
C
Coca1956 • extended_group • ch
8
2026-02-12 • via Nuitee
C
Coca1956 • couple • ch
10
2026-02-12 • via Nuitee
L
Louis • extended_group • gb
10
Great stay in a great property
Pros:

Location , service and staff were very helpful and professional specially Egemen and Dilek.

Cons:

X

2026-02-11 • via Nuitee