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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Table tennis
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Lower bathroom sink
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Entertainment staff
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Coffee Shop on site
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Fruits
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Self parking (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location and Modern Amenities
Experience comfort and convenience at Grand Hôtel City - Akwa, located just 1.1 km from Akwa Stadium in Douala. Enjoy air-conditioned rooms with a range of modern amenities such as a flat-screen TV, refrigerator, and microwave.
Delicious Dining Options
Savor a delightful dining experience with an à la carte, continental, or American breakfast served at the hotel’s restaurant. Indulge in a variety of culinary delights during your stay.
Entertainment and Leisure Activities
Unwind and have fun at Grand Hôtel City - Akwa with evening entertainment and leisure activities like billiards and table tennis available on-site. Explore the area with ease through the convenient car hire service offered by the hotel.
Book your stay now at Grand Hôtel City - Akwa for a memorable experience in Douala.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
J’avais une très belle chambre, ménage bien fait, un bon lit,
J’ai été surprise de voir les cafards 😠.
J’ai payé 500fcfa pour un café ☕️ et cette somme est passé en room service (on insiste pour monter le repas et on ne dit pas que c’est payant)
Pas de sourires
The room and facility is generally comfortable and clean. Room is fit for purpose - sleep, rest, work. Housekeeping and front office staff also friendly. Rooms are sound proof enough to block out most of the external noise from the downtown activities.
The franchise seems to have different locations could be clarified. This specific location is a little wanting, seems like downtown and dingy but the interior/facility make up for it. Room needs to have reception and restaurant extension numbers.
Restaurant team could be better trained to be more hospitable especially given it is bilingual, not going to be easy for non French speakers.
Bonsoir, je ne peux pas évaluer cet hôtel puisque j'ai été conduite dans un notre établissement (qui était très bien) , car ma réservation n'avait pas été prise en compte, pourtant j'avais appelé pour la confirmation et on m'avait assuré que la réservation avait été faite; arriver à 23h à Douala et entendre ça, vraiment je n'ai pas trop apprécié donc GROS MANQUE DE PROFESSIONNALISME à ce niveau ,pas du tout élégant ; heureusement quand même la réceptionniste a bien rattrapé le truc et m'a fait loger dans un hôtel du même groupe et au même prix, et j'y ai passé un agréable séjour, donc bon point pour elle ! (Mais vraiment faire des efforts pour éviter des désagréments de ce genre à l'avenir)
Rapport Qualité prix intéressant
La qualité des repas du restaurant necessite d'etre ameliorée
The place is super clean
Employees are very welcoming and friendly
Le confort est la qualité de service
L'accueil au restaurant, et la position du quartier qui inspire la peur à première vue
Confort
Location
simple mais acceptable
Le personnel
La chambre était spacieuse bien équipée
Très bon rapport qualité prix
La connexion internet très mauvaise 😮💨
La propreté de la chambre et l'accueil
Sastifait
Oui
Le cadre accueillant
Plongé dans un quartier dangereux
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