CITI HOTEL @ KL SENTRAL

Hotels
7.2 (3402 reviews)
No. 30 G-3 Jalan Thambipillay , Kuala Lumpur , my

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Poor cleanliness in rooms
Noise disturbances from other guests

Categories

Cleanliness
5.2
Several reviews mentioned stains on bedding and towels, indicating poor cleanliness.
Service
8.2
Staff received positive mentions for being helpful and friendly.
Location
9.2
Reviews frequently highlighted the hotel's strategic location near transportation and food options.
Room Quality
6.7
Mixed reviews regarding room comfort and decor; issues with older items and noise from neighbors.
Amenities
6.2
Amenities mentioned were basic; issues with water heater and lack of a refrigerator noted.
Value for Money
7.2
Given location and room quality, value was considered reasonable.
Food and Beverage
7.7
Proximity to food options was frequently mentioned positively.
Overall Experience
7.2
An average experience overall, with both pros and cons highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Located in Brickfields district, just 400m from KL Sentral, explore key attractions like Thean Hou Temple and Islamic Arts Museum Malaysia with ease.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, minibar, and free WiFi. The 24-hour front desk, airport transfers, and room service ensure a hassle-free experience.

Nearby Attractions
Visit Mid Valley Megamall and Bank Negara Malaysia Museum within a short distance. Sultan Abdul Aziz Shah Airport is just 22km away for convenient travel.

To experience comfort and convenience in Kuala Lumpur, book your stay at CITI HOTEL @ KL SENTRAL now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.2
Based on 3402 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
I
Isabel Fatima • solo_traveller • tl
8
2026-08-22 • via Nuitee
M
Munuswamy • solo_traveller • sg
5
Pros:

Location

Cons:

Room looks very old

2026-08-21 • via Nuitee
B
Barathi • solo_traveller • my
10
2026-08-21 • via Nuitee
K
kasthuri • couple • my
7
2026-08-20 • via Nuitee
S
Sathyaseelan • solo_traveller • my
7
2026-08-20 • via Nuitee
S
Sathiswary • family_with_children • my
5
2026-08-20 • via Nuitee
K
Keranti • solo_traveller • my
10
2026-08-19 • via Nuitee
D
Da • family_with_children • ch
1
Pros:

The only good thing about the hotel is its location, as it is close to NU Sentral Mall.

Cons:

Such hotels should not be offered. The room smelled bad, and so did the bed. The walls in the bathroom and bedroom were disgusting. This was the worst hotel I have ever stayed at.

2026-08-17 • via Nuitee
F
Fitri • extended_group • my
10
2026-08-17 • via Nuitee
R
Rego • solo_traveller • mz
8
2026-08-17 • via Nuitee
B
Ben Manimaran • solo_traveller • sg
8
Pros:

The staffs are good

Cons:

No window

2026-08-17 • via Nuitee
S
Syed Ihtsham-ul-Haq • solo_traveller • my
7
Pros:

Location was very good

Cons:

Facilities need improvement

2026-08-16 • via Nuitee
W
Wong • solo_traveller • my
7
Pros:

Location

2026-08-16 • via Nuitee
K
Kulandaisamy • extended_group • jp
7
2026-08-15 • via Nuitee
A
Azlan • solo_traveller • my
5
Pros:

Location was near to many makan place

Cons:

The bed was faulty

2026-08-15 • via Nuitee
K
Karthik • solo_traveller • my
8
Pros:

The location

Cons:

Cleanliness

2026-08-15 • via Nuitee
S
Siddique 711 • solo_traveller • my
8
2026-08-14 • via Nuitee
N
Nor • solo_traveller • my
8
2026-08-14 • via Nuitee
M
MANOHARAN • solo_traveller • qa
8
2026-08-12 • via Nuitee
E
Ed • couple • my
7
2026-08-12 • via Nuitee