CITI HOTEL @ KL SENTRAL

Hotels
7.2 (3317 reviews)
No. 30 G-3 Jalan Thambipillay , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Poor cleanliness in rooms
Noise disturbances from other guests

Categories

Cleanliness
5.2
Several reviews mentioned stains on bedding and towels, indicating poor cleanliness.
Service
8.2
Staff received positive mentions for being helpful and friendly.
Location
9.2
Reviews frequently highlighted the hotel's strategic location near transportation and food options.
Room Quality
6.7
Mixed reviews regarding room comfort and decor; issues with older items and noise from neighbors.
Amenities
6.2
Amenities mentioned were basic; issues with water heater and lack of a refrigerator noted.
Value for Money
7.2
Given location and room quality, value was considered reasonable.
Food and Beverage
7.7
Proximity to food options was frequently mentioned positively.
Overall Experience
7.2
An average experience overall, with both pros and cons highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Located in Brickfields district, just 400m from KL Sentral, explore key attractions like Thean Hou Temple and Islamic Arts Museum Malaysia with ease.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, minibar, and free WiFi. The 24-hour front desk, airport transfers, and room service ensure a hassle-free experience.

Nearby Attractions
Visit Mid Valley Megamall and Bank Negara Malaysia Museum within a short distance. Sultan Abdul Aziz Shah Airport is just 22km away for convenient travel.

To experience comfort and convenience in Kuala Lumpur, book your stay at CITI HOTEL @ KL SENTRAL now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

7.2
Based on 3317 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
E
EVIE STEFFANNIE OYANG • extended_group • my
9
2026-07-04 • via Nuitee
S
Sivasakti • solo_traveller • my
7
2026-07-03 • via Nuitee
M
Mokhtar • solo_traveller • dz
7
2026-07-03 • via Nuitee
S
Siti Fatimah • family_with_children • my
8
2026-07-02 • via Nuitee
N
Nagarajan • solo_traveller • my
10
Pros:

The receptionist is very welcoming and helpful.

Cons:

Nothing much to comment.

2026-07-02 • via Nuitee
M
mohd azemi • solo_traveller • my
8
Satisfied accommodation
2026-07-02 • via Nuitee
R
Richard • solo_traveller • my
7
Pros:

All good

Cons:

None

2026-07-01 • via Nuitee
C
Chris • solo_traveller • us
4
2026-07-01 • via Nuitee
T
Tan • couple • my
8
Good location. Price reasonable.
Pros:

Location

Cons:

It’s ok

2026-06-30 • via Nuitee
D
Donna • solo_traveller • my
9
Good
Pros:

Ckean

Cons:

No coffee

2026-06-29 • via Nuitee
S
stanley • couple • my
2
not a good choice and regret
Pros:

room are very small look like budget room. I get room near to counter however not clean pathway. Unable to provide send screen exit card. washroom water very slow. this is very bad

Cons:

the operator are helpfully

2026-06-29 • via Nuitee
N
Noraini • solo_traveller • my
1
Pros:

staff not helping

Cons:

no good

2026-06-29 • via Nuitee
L
LEE YOON WOH • solo_traveller • my
10
2026-06-29 • via Nuitee
A
ARIFF HAFIZI • solo_traveller • my
7
2026-06-28 • via Nuitee
N
Nagarajan • solo_traveller • my
9
2026-06-26 • via Nuitee
R
Raju • solo_traveller • tw
7
2026-06-25 • via Nuitee
E
Elyne • solo_traveller • fr
5
Pros:

Bien situé et propre

Cons:

Beaucoup de bruit dans les couloirs et dans l’immeuble

2026-06-24 • via Nuitee
R
Rekha • family_with_children • my
1
Pros:

Location

Cons:

Dirty and small room

2026-06-23 • via Nuitee
S
Syed • couple • my
10
2026-06-23 • via Nuitee
M
Mohammed • solo_traveller • th
10
It’s my 5th time in last few years it’s really good place to stay
Pros:

Everything

Cons:

Nothing

2026-06-23 • via Nuitee