CITI HOTEL @ KL SENTRAL

Hotels
7.2 (3135 reviews)
No. 30 G-3 Jalan Thambipillay , Kuala Lumpur , my

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
Currency exchange
See all facilities

Review Highlights

Pros:
Clean and convenient location
Friendly and helpful staff
Cons:
Poor cleanliness in rooms
Noise disturbances from other guests

Categories

Cleanliness
5.2
Several reviews mentioned stains on bedding and towels, indicating poor cleanliness.
Service
8.2
Staff received positive mentions for being helpful and friendly.
Location
9.2
Reviews frequently highlighted the hotel's strategic location near transportation and food options.
Room Quality
6.7
Mixed reviews regarding room comfort and decor; issues with older items and noise from neighbors.
Amenities
6.2
Amenities mentioned were basic; issues with water heater and lack of a refrigerator noted.
Value for Money
7.2
Given location and room quality, value was considered reasonable.
Food and Beverage
7.7
Proximity to food options was frequently mentioned positively.
Overall Experience
7.2
An average experience overall, with both pros and cons highlighted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Located in Brickfields district, just 400m from KL Sentral, explore key attractions like Thean Hou Temple and Islamic Arts Museum Malaysia with ease.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, minibar, and free WiFi. The 24-hour front desk, airport transfers, and room service ensure a hassle-free experience.

Nearby Attractions
Visit Mid Valley Megamall and Bank Negara Malaysia Museum within a short distance. Sultan Abdul Aziz Shah Airport is just 22km away for convenient travel.

To experience comfort and convenience in Kuala Lumpur, book your stay at CITI HOTEL @ KL SENTRAL now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

7.2
Based on 3135 reviews
Cleanliness: 5.2
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7.2
Z
Zag • solo_traveller • my
6
Pros:

Ideal Location

Cons:

Small Size room

2026-05-08 • via Nuitee
V
V vijaya • solo_traveller • de
9
2026-05-08 • via Nuitee
R
Rego • family_with_children • mz
10
2026-05-07 • via Nuitee
S
saarmilah • solo_traveller • my
2
Pros:

Nothing

Cons:

No hot water..

2026-05-07 • via Nuitee
S
saarmilah • solo_traveller • my
3
Pros:

Nothing

Cons:

Heater

2026-05-07 • via Nuitee
S
Saptaswa • solo_traveller • in
8
comfortable and very good stay.
Pros:

Rooms were very good. Both room and toilet were clean and well mainatined. i stayed in king bed room. enough space for my stay. they also provided me extra pillow, on my request. overall very good stay. staffs are very cordial and helpful.

Cons:

The room, i stayed does have any window. so naturally my clock always went wrong. but that's ok.

2026-05-06 • via Nuitee
M
Mandeep Thakur • couple • in
9
All together it was lovely
Pros:

Everything was neat and clean

Cons:

Led was not smart tv

2026-05-06 • via Nuitee
K
katsuhito • solo_traveller • jp
8
2026-05-05 • via Nuitee
K
kazuyuki • solo_traveller • jp
1
Cons:

予約番号を伝えても無いとの返事で宿泊できず

2026-05-05 • via Nuitee
T
Thirann • solo_traveller • my
7
2026-05-04 • via Nuitee
K
Ka • solo_traveller • au
9
Pros:

Very friendly

2026-05-04 • via Nuitee
C
caroline • extended_group • my
4
I always stay in this hotel when i come to kuala lumpur but this time it very disappointing.
Pros:

1 day room very clean

Cons:

The Second day was very disappointed with the room service because the room was not cleaned, the trash in the room was not removed the towel were not changed, room telefon not funtion and the refrigerator was broken.

2026-05-04 • via Nuitee
S
Shalini SL • solo_traveller • my
8
Pros:

Courteous staff

Cons:

No windows

2026-05-04 • via Nuitee
F
Fathiah • couple • my
8
Hotel budget yang sangat berbaloi
Pros:

Dekat restauran mamak, Seven E, speed mart, dekat dgn KL Plaza, bersih dan tandas bersih dan air paip kuat

Cons:

Sempit susah nak solat, water heater susah nak kawal,

2026-05-04 • via Nuitee
N
Neesa69 • solo_traveller • my
9
Cozy
Pros:

Comfortable nice and cosy

Cons:

No

2026-05-03 • via Nuitee
N
noor alieza • extended_group • my
5
2026-05-03 • via Nuitee
P
PINTARMAN • solo_traveller • bn
8
Nice place to stay for a budget traveller
Pros:

The place is near KL Sentral and all transport hub. Easy to find and drinks.

Cons:

Most of the things are ok but they should upgrade the mattress to a harder bed, so elderly people can stay with out back pain.

2026-05-02 • via Nuitee
H
Harnizan • solo_traveller • my
10
Pros:

Good 💯

Cons:

Good 👍

2026-04-29 • via Nuitee
B
Baharee • solo_traveller • my
6
2026-04-29 • via Nuitee
A
aishwini • solo_traveller • sg
10
2026-04-28 • via Nuitee