Hotel Moon & Sun Lisboa

Hotels
9.7 (391 reviews)
200 Rua Áurea , Lisbon , pt

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Excellent location
Friendly staff
Generous breakfast
Cons:
Room cleanliness issues
Smells in some rooms

Categories

Cleanliness
9.04
Negative comments about room cleanliness affected the score.
Service
10
Service was praised as friendly and helpful, especially specific staff members.
Location
10
Exceptional location mentioned frequently in reviews.
Room Quality
9.01
Spacious and clean rooms were noted, but some had issues, like being smelly.
Amenities
10
Positive mentions regarding the available amenities and breakfast.
Value for Money
10
Many reviews indicated good value for the price paid.
Food and Beverage
9.55
Breakfast was generally positive, though some noted a lack of variety.
Overall Experience
10
Overall positive experiences highlighted with strong recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:07

Property Description

Luxurious Accommodation

Indulge in comfort with stylish rooms featuring modern amenities such as flat-screen TVs, coffee machines, and breathtaking city views from private balconies.

Convenient Services

Enjoy the convenience of a 24-hour front desk, airport transfers, and room service, making your stay seamless and hassle-free.

Delicious Breakfast Options

Start your day right with a delicious buffet, continental, or vegetarian breakfast, offering a variety of options to suit every palate.

Experience the perfect blend of comfort and convenience at Hotel Moon & Sun Lisboa. Book now for an unforgettable stay in the heart of Lisbon.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 391 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 9.01
Amenities: 10
Value for Money: 10
Food and Beverage: 9.55
Overall Experience: 10
S
Shafag • solo_traveller • de
8
2026-07-04 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

The hotel was in an excellent location for restaurants and public transport. The staff were all lovely, the breakfast was good. I spent a long time looking for a hotel in Lisbon, as it is quite a spread out and hilly city, really happy with our choice. We did a 3 hour tuk tuk tour of the city, great way to see all the sights

Cons:

The hairdryer!

2026-07-02 • via Nuitee
B
Barbara • couple • br
9
Pros:

Gostei muito do café da manhã, a localização é excelente e a equipe bastante prestativa e gentis.

2026-07-02 • via Nuitee
S
shoshana • solo_traveller • il
3
לא נחזור למלון זה.
Pros:

מיקום מצוין

Cons:

חדרים קטנים וצפופים, שירות של צוות הקבלה והניקיון גרוע, לא ניקו את החדרים, לא הוחלפו מגבות, נאלצנו להתווכח עם צוות הקבלה חסר השירותיות.
היתה לנו הזמנה נוספת למלון לסיום הטיול לעוד שני לילות וביטלנו את ההזמנה ולקחנו מלון אחר

2026-06-28 • via Nuitee
A
Aliza • couple • il
3
היינו אמורים לחזור בסוף הטיול שנית למלון וביטלנו את ההזמנה
Pros:

המיקום

Cons:

חדרים קטנים מאד. לא ניקו את החדרים ולא החליפו מגבות . התייחסות הצוות לבקשות היתה מאד לא ידידותית.

2026-06-28 • via Nuitee
H
Hayat mohamed aman • couple • ca
10
2026-06-27 • via Nuitee
M
MARIANNE • couple • cl
8
Pros:

La ubicación del hotel 🏨 es excelente. Y todo muy limpio.

Cons:

No reponen las toallas del baño ni los artículos de este. Hubo que pedirlos en la recepción todos los días. El aire acondicionado lo bloquean desde la recepción y es poco práctico. Tampoco reponen las tazas y vasos en la habitación

2026-06-27 • via Nuitee
B
Bruno • couple • ch
10
Tolle Lage, super Service, hat alles gepasst👍
Pros:

Sehr komfortabel, toll ausgestattet, alles perfekt

2026-06-27 • via Nuitee
L
Luis • couple • cl
6
Buena estadía
Pros:

Amabilidad del personal.

Cons:

El restaurante pareciera no ser parte del hotel el servicio de desayuno muy básico. El ascensor es muy pequeño para un Hotel.

2026-06-26 • via Nuitee
C
Cristian • couple • cl
2
muy desagradable
Pros:

el hotel no me gusto nada, el aire acondicionado no funciono, el personal poco amable, la habitación muy pequeña con vista horrible. el hotel tiene solo 34 habitaciones es muy pequeño, no tiene ningún servicio. El desayuno muy bueno. no lo recomiendo. Brooking no me ayudo en nada

Cons:

El personal,los pasillos eran un horno de calientes, el hotel horrible,

2026-06-26 • via Nuitee
J
Juha • couple • fi
10
Täydellinen hotelli Lissabonin matkalle.
Pros:

Parhaita puolia hotellissa olivat aamiainen, siisteys ja sijainti.

2026-06-24 • via Nuitee
C
Claudio • couple • it
9
Posizione perfetta, in pieno centro. Camere insonorizzate. Colazione eccellente.
Pros:

Colazione eccellente, posizione perfetta. Servizi in camera migliorabili.

Cons:

Acqua in camera solo il primo giorno. Tazzine del caffè portate via e non rimpiazzate.

2026-06-23 • via Nuitee
V
Victoria • couple • br
10
2026-06-22 • via Nuitee
P
Pablo • couple • ar
7
Precio no confice con los servicios
Pros:

Muy linda habitación pero nos tocó interna. Si bien cumple con los servicios es muy chica y las fotos de booking no reflejan las dimensiones reales. Personal excelente atención. Por el precio deberia incluir desayuno.

2026-06-20 • via Nuitee
J
Joan • solo_traveller • nz
8
Pros:

The room was comfortable and clean. And the staff were friendly and helpful.

Cons:

The air conditioner was uncomfortably cold and we had to ask for coffee and milk daily.

2026-06-19 • via Nuitee
F
Franck • couple • au
10
Pros:

Very nice location.
Beautiful room and very comfortable bed.
Very good breakfast with friendly staff.

2026-06-18 • via Nuitee
H
Houda • couple • ie
10
2026-06-16 • via Nuitee
M
Martina • couple • at
9
Pros:

Sehr gute Lage und sehr freundliches, hilfsbereites Personal

2026-06-14 • via Nuitee
I
Ildebrando Marques • solo_traveller • pt
9
Pros:

Localização e simpatia, disponibilidade dos funcionários.

Cons:

O espaço no quarto assim como sítios para arrumar malas e roupas.

2026-06-14 • via Nuitee
S
Sahar • couple • il
10
מקום מושלם ותמורה למחיר !
Pros:

מדהים ממש מרכזי קרוב להכל נוח
השירות סופר אדים קבלה 24/7 פתוחה שזה נוח
חדרים מרווחים נקיים
ממש ממליצה

Cons:

מעלית אחת ודי קטנה

2026-06-12 • via Nuitee