But Hotel & Tourist Inn

Hotels
4.7 (35 reviews)
Mall Road , Murree , pk

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Ironing service
Car hire
Non-smoking throughout
Grocery deliveries
Staff adhere to local safety protocols
See all facilities

Review Highlights

Cons:
Poor cleanliness
Terrible service
Not family-friendly

Categories

Cleanliness
2.7
Cleanliness is explicitly mentioned as a major issue.
Service
4.2
Service was noted as very poor, impacting overall experience.
Location
5.2
Standard quality for this hotel tier; no specific sentiment.
Room Quality
5.2
Standard quality for this hotel tier; no specific sentiment.
Amenities
5.2
Standard quality for this hotel tier; no specific sentiment.
Value for Money
5.2
Standard quality for this hotel tier; no specific sentiment.
Food and Beverage
5.2
Standard quality for this hotel tier; no specific sentiment.
Overall Experience
4.7
Overall experience is negatively impacted by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Convenient Location
Explore Lake View Park and Pir Sohawa within easy reach of the hotel.

Comfortable Accommodation
Enjoy free WiFi, room service, and a 24-hour front desk during your stay.

Additional Amenities
Benefit from free private parking and car hire services for your convenience.

Book now to experience these fantastic amenities at But Hotel & Tourist Inn in Murree.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.7
Based on 35 reviews
Cleanliness: 2.7
Service: 4.2
Location: 5.2
Room Quality: 5.2
Amenities: 5.2
Value for Money: 5.2
Food and Beverage: 5.2
Overall Experience: 4.7
M
Muhammad solo_traveller pk
1
2025-07-19 via Nuitee
family_with_children pk
1
Pros:

nothing

Cons:

cleanliness.
Staff

2025-07-03 via Nuitee
A
Anonymous young couple pk
1
Not a family environment and everything is messed up
Pros:

The worst experience and lost of money I already told about my wife she is a cardiac patient but still they give the worst and bad service ever and thanks for booking.com for doing scams

Cons:

Everything

2025-06-29 via Nuitee
M
Manal young couple pk
7
Good
2025-06-16 via Nuitee
M
M solo traveller us
4
Disappointing
Pros:

Price increase

2025-06-04 via Nuitee
D
Danish young couple pk
10
Exceptional
2025-05-17 via Nuitee
L
Level family with young children pk
5
Passable
2025-04-04 via Nuitee
M
Muhammad group pk
3
Poor
2025-04-03 via Nuitee
F
Faheem group ae
1
I have paid 2700 rupees nd i left room within hour because everything went wrong
Pros:

Nothing

Cons:

Everything

2025-03-06 via Nuitee
T
Talha group pk
4
Disappointing
Pros:

Location was really nice. It was near the GPO

Cons:

Bedsheets wasnt clean

2025-02-01 via Nuitee
S
Saqib review category business travellers pk
2
Very poor
2025-01-27 via Nuitee
B
Bhatti group pk
4
Disappointing
2025-01-27 via Nuitee
G
Ghazain young couple pk
7
Good
2025-01-20 via Nuitee
O
Omar family with young children pk
1
Bad
Pros:

0 star hotel facilities not here every times toilets could water

Cons:

Not like

2025-01-06 via Nuitee
F
Faisal family with young children pk
1
Bad
2024-12-28 via Nuitee
R
Rana review category business travellers pk
10
Exceptional
Pros:

Staff and location

Cons:

Their geaser don't work water is very cold

2024-12-24 via Nuitee
P
Paracha review category business travellers pk
10
Exceptional
Pros:

Room washroom

Cons:

Room temperature

2024-12-23 via Nuitee
S
Shahid family with young children pk
1
Bad
Pros:

no heater in room room was

Cons:

no heater in room and room was too cold

2024-12-20 via Nuitee
B
Bukhari family with young children pk
4
Disappointing
Pros:

price was ok ok 👍

Cons:

rooms i booked was not available when we reached there.

2024-12-15 via Nuitee
M
Muhammad group pk
3
Poor
2024-12-08 via Nuitee