FabHotel Prime The Pavilion - Nr City Centre 2

Hotels
•
FabHotels
8.7 (84 reviews)
Plot- 07, Street No: 769, Rajarhat, Behind Mehak e Punjab Restaurant, Near Tank 11, Airport Road, Action Area 2D, Newtown , kolkata , in

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great food
Clean and homely ambiance
Good location
Comfortable rooms
Cons:
Poor customer service
Questionable location access

Categories

Cleanliness
8.91
The hotel is noted as very clean in several reviews, aligning with expected standards.
Service
7.38
Service has been criticized in the case of a booked stay entry issue and unresponsive customer care.
Location
8.92
Location was noted positively with several mentions of convenience and safety.
Room Quality
8.87
The rooms were described as comfortable and functioning properly.
Amenities
8.9
Amenities are generally seen in a positive light, with good food and service.
Value for Money
8.86
Most reviews reflect that the stay is worth the price paid.
Food and Beverage
8.91
Food was frequently praised across multiple reviews.
Overall Experience
8.88
Overall feedback is largely positive, but impacted by some negative service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:02

Property Description

Convenient Location
Located near major metro stations and railway stations, FabHotel Prime The Pavilion - Nr City Centre 2 offers easy access to popular attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with amenities such as air conditioning, flat-screen TV, and free toiletries for a comfortable stay.

Exceptional Service
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk for any assistance during their stay.

Book your stay at FabHotel Prime The Pavilion - Nr City Centre 2 for a seamless and relaxing experience in Kolkata.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 84 reviews
Cleanliness: 8.91
Service: 7.38
Location: 8.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 8.88
A
Amar • family_with_children • in
6
2026-03-12 • via Nuitee
A
Amar • family_with_children • in
10
2026-03-12 • via Nuitee
C
Chamindu • solo_traveller • lk
10
Exceptional food. Very tasty. Hospitality is excellent
Pros:

Room Food

Cons:

Payment terms should include cards

2026-01-31 • via Nuitee
N
neogiamlan • family_with_children • in
7
Pros:

Staff and cleaness

Cons:

No credit card payment option

2026-01-29 • via Nuitee
J
Jivan • couple • np
1
Pros:

I booked this hotel through the booking.com, but the hotel canceled my booking . I had an early morning flight and specifically booked this hotel because it was close to the airport. Due to the cancellation, I had to urgently look for another hotel, which was very inconvenient.

2026-01-28 • via Nuitee
J
jha • family_with_children • in
1
Pros:

Nothing I was denied room

Cons:

Nothing

2026-01-28 • via Nuitee
A
Anmol • couple • in
10
Great stay
Pros:

Food was good,staffs were helpful

Cons:

Na

2026-01-19 • via Nuitee
J
jha • family_with_children • in
1
Pathetic
Pros:

Pathetic

Cons:

I was denied entry to the hotel I was scammed by fabhotel none of the rooms were allocated to me even after paying 2200 n confirming the booking .my money was not refunded to me .i am still waiting but no help raised complaint multiple times but no refund n response

2026-01-16 • via Nuitee
V
Vickey Palzor • family_with_children • in
10
2026-01-11 • via Nuitee
R
Rajbhar • couple • in
7
Neet to increase room size
Pros:

Service

Cons:

Bed direction

2026-01-08 • via Nuitee
B
Bhopendra • solo_traveller • in
7
2026-01-06 • via Nuitee
R
Ravi • couple • ae
1
Worst Experience, Dont book at this property
Pros:

Nothing

Cons:

They didnt allow me to enter because they gave my reservation to someone else. They are unprofessional and if anyone is booking at this property be mindful that they can cancel anytime. I had worst experience.

2026-01-02 • via Nuitee
J
Jay • family_with_children • au
1
Pros:

The hotel was Fab Hotel Raj Darbar and not this

Cons:

Cleanliness, Pathetic condition of the property

2025-12-23 • via Nuitee
D
Debajyoti • family_with_children • in
5
2025-12-18 • via Nuitee
S
Suraj • family_with_children • az
1
Horrible
Pros:

Horrible service. Just before check in day they said there are No rooms available a

Cons:

Very unprofessional service. Just before check in day they said there are no rooms available. They sent us email to move to another property. But the best part is that another property was full too and there was No rooms available.

2025-12-17 • via Nuitee
S
Sarkar • couple • in
10
2025-12-13 • via Nuitee
S
Shanti • couple • in
8
Pros:

I wanted to say that after having booked this hotel, I noticed a review saying that they couldn't find the hotel and it seemed to be a scam. So I got nervous and tried to reach the hotel to by phone to verify their existence. There were two numbers given on the booking.com app and I couldn't reach anyone. There was no response to my messages either. I was pretty sure that we had lost money! But the hotel does exist and is convenient and clean.

Cons:

Not able to reach by phone or messages on the app.

2025-12-13 • via Nuitee
S
Shishir • family_with_children • in
9
Great food tailormade to requirement
Pros:

Very neat and homely ambience

2025-11-25 • via Nuitee
S
Saqib • family_with_children • in
7
2025-11-18 • via Nuitee
A
Antoine • couple • fr
10
Personnel très agréable
Pros:

Très propre, calme.

Cons:

Rien

2025-11-18 • via Nuitee