Alana Hotel By ISH

Hotels
9 (346 reviews)
1 calle el chajon #21, Antigua Guatemala, Sacatepequez , Antigua Guatemala , gt

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
Airport shuttle
Tour desk
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Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and friendly staff
Cons:
Noise from other guests
Lack of breakfast options

Categories

Cleanliness
8.96
Guests mentioned the hotel was clean, though some concerns were raised about dampness in certain rooms.
Service
9.43
Consistent praise for staff attentiveness and helpfulness across several reviews.
Location
9.47
Well-located according to multiple guests, providing easy access to local attractions.
Room Quality
8.42
Some reviews noted issues with room insulation and noise from other guests.
Amenities
8.95
Free coffee and tea, pleasant garden, with some minor complaints about missing furniture.
Value for Money
8.91
Good value for a basic hotel but mixed feelings regarding pricing versus expectations.
Food and Beverage
8.46
Water and coffee provided, but a breakfast option was notably missing.
Overall Experience
9.43
Overall enjoyment reported in various reviews, with a high recommendation rate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Charming Garden Setting
Escape to a tranquil oasis at Alana Hotel By Maya Ik', surrounded by lush gardens and serene ambiance.

Comfortable Rooms with Modern Amenities
Indulge in comfort with flat-screen TVs, free WiFi, and private bathrooms in every guest room.

Convenient Location
Explore nearby attractions such as Santa Catalina Arch and Hobbitenango while enjoying easy access to the airport with our paid shuttle service.

To experience the perfect blend of relaxation and convenience, book your stay at Alana Hotel By Maya Ik' today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 346 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Alvaro de Jesus • family_with_children • co
10
Excelente
Pros:

Buenas instalaciones, toallas limpias, camas cómodas, cerca de todo, excelente ambiente.

2026-07-03 • via Nuitee
A
Ai-lin • solo_traveller • tw
10
Pros:

I highly recommend Alana Hotel by ISH! The staff are super nice, friendly and helpful. Even after I checked out, they offered great service and let me wait and use the restroom, drink water… until the shared shuttle came.

The room is spacious and clean. The location is good. Not far away from the center and is quiet at night.

This is my second time to stay at Alana Hotel. And I love everything here.

2026-07-03 • via Nuitee
P
Paulina • solo_traveller • co
10
Pros:

La paz, la tranquilidad, el personal.
La estética colonial.

2026-07-02 • via Nuitee
R
RAYCO • solo_traveller • es
8
2026-06-29 • via Nuitee
Y
Yansy • family_with_children • sv
9
2026-06-29 • via Nuitee
R
Rosario • solo_traveller • cr
10
2026-06-28 • via Nuitee
M
Maritza Elizabeth • solo_traveller • gt
10
2026-06-28 • via Nuitee
D
Dilany • solo_traveller • co
10
2026-06-25 • via Nuitee
A
Angie • solo_traveller • cr
10
2026-06-20 • via Nuitee
A
ANA • extended_group • es
10
Viaje con amigos
Pros:

Está muy céntrico y el personal (Oscar) es muy amable, llegamos de madrugada y estaban en recepción para recibirnos. Nos alojamos 7 personas en 2 habitaciones amplias y muy limpias. Muy recomendado.

2026-06-15 • via Nuitee
A
Ai-lin • couple • tw
10
2026-06-13 • via Nuitee
I
icnovaro • solo_traveller • co
10
2026-06-12 • via Nuitee
J
Juliana • extended_group • co
10
Pros:

Bien ubicado, un lugar muy tranquilo, el staff super amble y muy aseado, nos dejaron guardar la maleta

Cons:

Todo muy bien

2026-06-11 • via Nuitee
J
Jimmie • solo_traveller • fi
10
2026-06-08 • via Nuitee
Z
zelaya • solo_traveller • cr
10
2026-06-07 • via Nuitee
A
Alexandra • extended_group • es
10
La atención de Óscar fue maravillosa
Pros:

La amabilidad del trabajador oscar. Nos ayudo en todo y nos recomendó sitios donde cenar y nos preparaba café por las mañanas

Cons:

Poner algun armario o cómoda donde poder dejar las cosas

2026-06-06 • via Nuitee
M
Marthe • solo_traveller • no
9
Pros:

Vakker hage og veldig hjelpsomt personale. Rommet var rent og alt av fasiliteter fungerte. Vi hadde et komfortabelt opphold!

2026-06-05 • via Nuitee
D
Dayanna • extended_group • co
10
2026-06-03 • via Nuitee
M
Meriem • couple • ca
9
Très satisfaites
Pros:

Le jardin
Chambres simples mais très bien pour le prix
Propre
Eau potable disponible à l’entrée

2026-06-01 • via Nuitee
A
Alice • couple • br
10
Foi rápida mas confortável💖
Pros:

Reservei o hotel apenas para um dia após voltar do vulcão Acatenango. Foi muito rápido mas confortável. Deixaram eu fazer check in antecipado, foram muito solicitos :) O hotel é uma graça! As áreas comuns são bem bonitas e o quarto é simples mas limpo e aconchegante! Se eu tivesse mais tempo, teria adorado passar mais tempo por lá 💗

2026-06-01 • via Nuitee