KIGUFI HILL, Agape Resort & Kivu Edge

Hotels
8.3 (7 reviews)
KIGUFI HILL, Agape Resort & Kivu Edge, Kigufi street Near Kigufi Health center, Gisenyi , Gisenyi , rw

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Courtyard and living room
Responsive host
Cons:
Unclean shower upon arrival
No pool
Repetitive breakfast

Categories

Cleanliness
7
Mixed feedback regarding cleanliness, with some guests mentioning cleanliness issues at check-in.
Service
7.5
Guests appreciated the host's reactivity while noting concerns about cleanliness and lack of certain amenities.
Location
7.5
Positive feedback on the courtyard and living room, with the host being highly responsive.
Room Quality
7
Mixed reviews on room quality, with some complaints about cleanliness and lighting.
Amenities
5.5
Limited amenities reported, including the absence of a pool and repetitive breakfast options.
Value for Money
6
Some guests felt the lack of certain amenities impacted the perceived value of their stay.
Food and Beverage
6.5
Repetitive breakfast menu noted, impacting the overall dining experience.
Overall Experience
7
Despite some drawbacks, guests had an overall positive experience and appreciated the host's responsiveness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 22:38

Property Description

Stunning Lake Views

Luxurious Amenities

Convenient Location

Immerse yourself in the breathtaking beauty of Gisenyi at KIGUFI HILL, Agape Resort & Kivu Edge. Wake up to stunning lake views from your own private balcony. Indulge in luxury with amenities like plush bathrobes and slippers provided in every room. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk. Sit back and relax in the garden or terrace, or treat yourself to a delicious meal at the on-site restaurant and bar. With family rooms available, this 3-star hotel is perfect for all travelers. Plus, being just 14 km from Goma International Airport, your journey to relaxation begins the moment you arrive. Book your stay now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 7 reviews
Cleanliness: 7
Service: 7.5
Location: 7.5
Room Quality: 7
Amenities: 5.5
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 7
K
KOUASSI • solo_traveller • ci
6
Pros:

La cour et le salon. Et l’hôte est très réactif. Malgré son absence, quand il reçoit un message sur whatsapp, il s’active dans les minutes

Cons:

Ma douche n’était pas propre à mon arrivée . Il n’y avait pas de lumière dans la douche. Il n’y a pas de piscine et le petit déjeuner ne change jamais. C’était omelettes tous les jours.

2025-08-17 • via Nuitee
M
Martin • solo traveller • rw
9
Superb
2025-01-05 • via Nuitee
S
Shivam • solo traveller • in
8
Very good
2024-06-13 • via Nuitee
A
Akash • young couple • ug
8
Full of positive Vibes ..Its my second time .... I will revisit and sure every time room no 1
Pros:

Awesome Break fast with mind blowing location , Peaceful location as per my expectation , this is my second visit and obviously I prefer room no 1 always , Thanks for the supportive staff

Cons:

Wifi is not that strong in Room no 1 . Need some strong connection so we can use our gadget in a normal way . Lizards are too much . This is the main negative part which the management has to taking care seriously .

2024-05-11 • via Nuitee
B
B.ngabo • young couple • rw
8
Very good
2024-03-20 • via Nuitee
P
Peterson • young couple • us
9
Superb
Pros:

Peaceful quiet place

2024-02-09 • via Nuitee
K
Karyna • solo traveller • ch
10
Wow
Pros:

Everything was amazing.
+ staff super nice and responsive
+ regular room service
+ restaurant is good
+ bathroom easy to use
+ towels, toothpaste, soap, etc is provided
+ mosquito net
+ incredible view on the lake
+ possibility to eat in the room
+ water bottles in room

Cons:

Nothing

2023-11-14 • via Nuitee