The Heathcock Boutique Hotel - Room 1

Hotels
8.6 (185 reviews)
58-60 Bridge Street , Cardiff , gb

Facilities

Non-smoking rooms
Restaurant
Family rooms
Safety deposit box
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Renovation issues
Overpriced for services

Categories

Cleanliness
8.35
Complaints about dust and poor room preparation.
Service
9.85
Staff were friendly and helpful, with good service noted.
Location
9.35
Good location for events and access to restaurants, despite parking issues.
Room Quality
8.85
Rooms were comfortable but had issues like poor furnishings and noise.
Amenities
8.35
Limited amenities available due to renovations and missing facilities.
Value for Money
7.85
Felt overpriced for the experience and lack of food options.
Food and Beverage
7.35
Breakfast options were limited, and no food was provided at the hotel.
Overall Experience
8.85
Mixed feelings with good aspects but significant issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:23

Property Description

Luxurious Accommodations
The Heathcock Boutique Hotel offers elegantly designed rooms equipped with modern amenities such as a flat-screen TV, coffee machine, and luxurious bedding. The private bathrooms are stocked with quality toiletries for a comfortable stay.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant serving delectable British cuisine. Whether you have dietary preferences or restrictions, the menu includes vegetarian, dairy-free, and gluten-free options to cater to all guests' needs.

Convenient Location
Located just a few kilometers away from major attractions like Cardiff Castle and Principality Stadium, The Heathcock Boutique Hotel provides easy access to explore the vibrant city of Cardiff. With Cardiff Airport in close proximity, your journey to and from the hotel is convenient and stress-free.

Book your stay at The Heathcock Boutique Hotel for a delightful blend of luxury, convenience, and exceptional service.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 185 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 7.35
Overall Experience: 8.85
D
Deshann extended_group gb
9
Pros:

Beautiful rooms with a very chic feel

Cons:

The door downstairs to get into the property after hours was quite tricky to get into.

2026-01-19 via Nuitee
E
Edward couple gb
10
Cosy and beautiful room, fantastic staff and lovely pub - impeccable all round, Cheers !
Pros:

The room was beautiful, very comfy and had everything you need. The staff were amazing, so friendly, welcoming and helpful and the food and drink was great, the pub had a top atmosphere. 10/10. Only wish we could've stayed longer. Will definitely be returning in the future.

Cons:

Nothing not to like at all, was idyllic.

2026-01-19 via Nuitee
C
Claire solo_traveller gb
10
2026-01-19 via Nuitee
P
Phillip couple gb
10
First Class All Round
Pros:

Excellent room, excellent staff and a great atmosphere.

2026-01-11 via Nuitee
S
Sally couple gb
5
Disappointing stay overall.
Pros:

Proximity to the restaurant was good. The bed was comfortable. Good shower

Cons:

We had to locate the back entrance in the dark , as couldn't find a way in to the property. The bar area was being renovated so no drink before going out or at the end of our evening. The staff had forgotten to turn on the heating in our room, so very cold on arrival.
We were encouraged to use the sister- deli for breakfast, however this was also under renovation, so no hit kitchen facilities, so basically very poor breakfast. Had we known we would have gone somewhere else.

2025-12-23 via Nuitee
J
Justin couple gb
9
2025-12-19 via Nuitee
L
Lesley solo_traveller gb
6
It was fine for what I needed on Saturday night.
Pros:

I was going to an event nearby and thought the location was very good. The room was nice and comfortable and the bathroom was lovely. The staff were very nice and carried my heavy bags upstairs. There is a seperate door to use to avoid coming through the bar.

Cons:

At £157.32 I felt it was overpriced and I should have read more about the hotel. It's more a pub with rooms than a hotel. On Sunday they don't do breakfast and ask you to go up the road to a Bakery to get 25% off and I didn't have time to do that. There is no parking and you have to find a spot in local streets which were mostly filled up with residents parking. Room 1 fronts onto the main road and was noisy as were the people coming out of the pub under the room with lots of foul language and shouting. Maybe ask people to leave more quietly?

2025-12-03 via Nuitee
C
Claire solo_traveller gb
10
2025-11-27 via Nuitee
Z
zoe couple gb
8
Visiting daughter living in plas gwyn and a show at Llandaff cathedral so a perfect location.
Pros:

Amazingly comfy bed and pillows.

Cons:

The busy road took some getting used to.

2025-11-22 via Nuitee
K
Keith solo_traveller gb
4
Very disappointing, expensive for what it was
Pros:

Bed was comfortable

Cons:

Everything else.
No food, room poorly equipped, access stairs poor. Staff unaware, no fridge, noisy, loose electrical fitting, curtains not properly hung, no chair in my room.

2025-11-21 via Nuitee
A
Anna couple ie
8
Lovely and convienent stay. Nicely decorated rooms give them a luxurious feel.
Pros:

Room was nicely decorated, was quiet enough despite being on a main road and a party downstairs. We didn’t hear much. Staff were lovely and extremely helpful.

Cons:

Hot water was limited (no hot water left for shower for two hours after a bath). Tv was very small, said there was a mini fridge in the room which there was not. There was dust on the lampshades and similar crevices. The double bed was two single mattresses pushed together so there was a big dip in the middle of the bed

2025-10-06 via Nuitee
M
MacKenzie couple gb
9
good
Pros:

N/A

Cons:

No waste paper basket in the room and not stool or chair by the dresser

2025-09-20 via Nuitee
K
Kristen solo_traveller us
10
I had a wonderful stay at the Heathcock!
Pros:

Great location and lovely, spacious room and en-suite bathroom.

Cons:

Nothing

2025-09-19 via Nuitee
S
siobhan couple gb
9
Wonderful, welcoming Pub with rooms.
Pros:

A lovely pub with peaceful and cosy accommodation. A true home from home with a wonderful comfortable bed! The bathroom is superb. Staff were friendly and the pub itself is definitely worth a visit. We will be back when we're next in Cardiff.

Cons:

It's a real shame that because of the location, parking is a bit of an issue. I know its not really something they can do much about but probably the only thing we could fault it on.

2025-09-07 via Nuitee
J
Jayne couple gb
10
2025-08-03 via Nuitee
M
Michael couple gb
4
Disappointed.
Pros:

We weren't offered any breakfast. We had to go to the high street to buy our breakfasts.

2025-07-29 via Nuitee
R
ruby couple gb
9
Loved my pink room, lovely bath and room was so comfy .
Pros:

Loved the breakfast great location for me

Cons:

Wasn’t a chair for the dressing table

2025-07-23 via Nuitee
A
Amanda couple gb
9
Beautiful Room
Pros:

Beautiful room with a stunning bathroom with plenty of space.
The bed was large and comfortable with quality pillows.
Good quality coffee pods and water provided and fresh milk provided.
It was very warm outside and thankfully there was also a large fan in the room which came in handy.
Good quality soaps and shampoo/conditioner provided.
Staff were extremely friendly and welcoming and seemed genuinely concerned if we had a pleasant stay.
The restaurant's food is a must try.

Cons:

Little cooler fridge didn't cool the fresh milk.
Smart TV provided was very small.

2025-07-19 via Nuitee
M
Magdalena solo_traveller fr
9
2025-07-14 via Nuitee
H
Hannah with friends gb
10
Stayed one night as we had a concert, the room was lovely and the bed was so comfy would definitely recommend
Pros:

The bed was so comfy, the bathroom has lovely large shower and bath and they had a coffee machine

Cons:

Nothing everything was great!

2025-07-06 via Nuitee