Siem Reap Palace Hotel & Spa

Hotels
9.3 (363 reviews)
Siem Reap central area, Wat Damnak Village, Sala Kamreak Commune , Siem Reap , kh

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and spacious rooms
Excellent breakfast
Cons:
Shower drainage issues
No hot water on last morning
Bed could be softer

Categories

Cleanliness
8.51
Clean rooms noted, but issues with shower drainage were reported.
Service
9.98
Staff was very friendly and attentive throughout the stay.
Location
9.52
Excellent location near restaurants and attractions.
Room Quality
8.67
Spacious rooms with some minor issues reported regarding bed comfort.
Amenities
9
Good pool area and breakfast, but some amenities could use improvement.
Value for Money
9.46
Overall good value for the quality provided.
Food and Beverage
9.51
Complimentary breakfasts were well-received and filling.
Overall Experience
9.78
Overall a great experience, with only minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 19:25

Property Description

Luxurious Accommodation and Convenient Amenities

Siem Reap Palace Hotel & Spa offers a luxurious stay just 700 meters from King's Road Angkor. The 4-star hotel boasts air-conditioned rooms with free WiFi, a restaurant, and an outdoor swimming pool for guests to unwind.

Dining and Leisure Options

Guests can savor delicious meals at the hotel's restaurant or relax with a drink at the bar. The accommodation also features a 24-hour front desk, room service, and currency exchange for convenience.

Business Services and Nearby Attractions

For business travelers, the hotel provides an ironing service and business facilities. Additionally, popular attractions like Pub Street and Old Market are just a stone's throw away, making it the perfect choice for leisure and business travelers alike.

Book your stay at Siem Reap Palace Hotel & Spa for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 363 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.67
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.78
C
Chahinayz extended_group fr
10
2026-08-22 via Nuitee
T
Toshinori family_with_children id
9
Pros:

朝食が美味しかった

2026-08-17 via Nuitee
M
Marieb28 solo_traveller fr
7
Pros:

Equipement: Chambre spacieuse propre bien équipé, beau balcon vu sur piscine, baignoire belle et agréable, belle décoration.
Emplacement: bien situé proche de night market
Petit déjeuner : choix varié, complet et bon.

Cons:

Piscine était verte

2026-08-17 via Nuitee
D
Davide solo_traveller it
9
2026-08-16 via Nuitee
V
VIKKI extended_group au
4
VERY DISAPPOINTING
Pros:

Reasonable breakfast, excellent location

Cons:

THERE WERE NO LISTED FACILITIES AT ALL AVAILABLE. This is definitely not a 4 star hotel. This property is tired and in need of a lot of maintenance. The ratings that you have listed definitely do not match our experience on all points. We needed a property with the facilities listed. We had an 85 year old travelling with us, we needed a property with a restaurant which this property listed but did not have. Only breakfast! There was no bar, no service restaurant for lunch or dinner, no spa, no sun terrace, no pool service, no money exchange. We did not get the room’s booked, we were assured that we had rooms adjoining it did not, the cleanliness level was well below par. I would not recommend this hotel to anybody visiting Siem reap in the future. This also has given me serious trust issues with booking.com. The disappointment seriously impeded our holiday as we had mobility issues with our 85 year old mother. We did not have the money to go elsewhere, as money was paid in advance. Unfortunately the rest of the photos depicting the state of this hotel did not come out well.

2026-08-15 via Nuitee
V
VIKKI couple au
4
2026-08-15 via Nuitee
E
Eigo couple jp
10
2026-06-01 via Nuitee
J
Joe couple gb
9
2026-05-07 via Nuitee
O
Onur couple tr
10
2026-04-29 via Nuitee
D
Didier couple fr
10
Service 5*
Pros:

Chambre spacieuse avec salon et bureau. Très bonne douche; WC et lavabo séparés. Bel espace piscine.
Très bon petit déjeuner et bonne cuisine et cocktails.
Personnel au top; très agréable, disponible, serviable et efficace.
Nous recommandons sans hésiter.

2026-04-29 via Nuitee
P
Philippe couple fr
10
Hôtel à recommander les yeux fermés
Pros:

L emplacement, la quiétude, l amabilité du personnel, le petit déjeuner

Cons:

Ras

2026-04-26 via Nuitee
D
Deb solo_traveller us
10
Excellent Staff!
Pros:

This was an enjoyable stay. The staff is lovely and the driver they connected us with (Tony) was fantastic. He drove four days for us, including an airport transport, and was so knowledgeable about all things Siem Reap. It was hot and dry while we were there, so the hotel pool was especially appreciated.

2026-04-25 via Nuitee
M
Michelle solo_traveller au
10
2026-04-10 via Nuitee
M
Mirta family_with_children ar
10
Pros:

El hotel muy limpio y ordenado, con amplio baño. Hermosa la piscina y un servicio excelente. El personal muy atento y servicial hasta los últimos detalles

2026-04-06 via Nuitee
P
Paul family_with_children gb
10
Pros:

The location to Pub street & the hustle & bustle was only 10mins walk maximum. But what we lived more than anything was the team at the hotel. Everyone one of them are amazing, so friendly, welcoming & helpful. Nothing is too much trouble.

Cons:

That we had to leave.

2026-03-29 via Nuitee
L
Lina couple gb
9
Absolutely beautiful
Pros:

I liked the room and location. Staff members were so helpful and friendly. Food is nice. Will definitely go back.

Cons:

Internet connection wasn’t great but it was fine for because I had my own data.

2026-03-24 via Nuitee
I
Isabel Mourato couple gb
9
Pros:

The room was very clean and the staff extra attentive. Perfect location to explore siem reap, near restaurants, bars but in a quiet street.

2026-03-22 via Nuitee
P
Paulina solo_traveller es
9
Beautiful and comfortable hotel with the best staff
Pros:

I am so happy I booked this hotel - it definitely influenced my trip in a good way. I felt so welcomed from the very first moment. Amazing staff, speaking excellent English. So helpful, kind, highly professional, warm, showing the highest level of hospitality and care for the guest. That made my trip much more comfortable and memorable. The rooms are pretty, new, beautifully decorated and clean. So spacious , and the beds and pillows are amazing! I rested so well there! I also faced a small inconvenience which the hotel manager solved in a great way, that I am so grateful for. The location is great - close to the bus stop from the airport, 4 mins walking to a big supermarket, few minutes walking to the river and everything accessible by tuk tuks. They organize also tuk tuk driver for the temples and I strongly recommend the service. Regards to all the Team. I would definitely book again and be back!

Cons:

I had an inconvenience that was fixed by the hotel manager.

2026-03-22 via Nuitee
J
JEAN PATRICK extended_group fr
9
Très belle expérience. Idéal pour se détendre après la visite des temples.
Pros:

L’emplacement, le personnel, la piscine.

2026-03-20 via Nuitee
D
Diego couple de
10
Really good!
Pros:

Gentle staff

Cons:

Swimming Pool water could be a Little more clean

2026-03-19 via Nuitee