Children allowed

Facilities

Non-smoking throughout
Guest rooms disinfected between stays
Contactless check-in/check-out
Property cleaned by professional cleaning companies
Key access
Front desk (limited hours)
Free wired internet
Internet access
Covered parking

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Mould issues
Poor bathroom amenities

Categories

Cleanliness
5.63
Mentioned several issues with cleanliness and mould in reviews.
Service
8.6
Mixed sentiment, but generally standard quality for this hotel tier.
Location
9.14
Positive remarks about the location being quiet and accessible.
Room Quality
7.59
Some rooms were comfortable, but also mentioned problems with ventilation and air conditioning.
Amenities
8.12
Comments on kitchen facilities being adequate, but lacking in towels and bathroom amenities.
Value for Money
6.58
Concerns about pricing given the identified issues and amenities provided.
Food and Beverage
7.63
No specific feedback provided, standard quality for this hotel tier.
Overall Experience
8.3
General feedback suggests a mixed overall experience with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:58

Property Description

Prime Location
Situated just 2 km from FC Porto Museum and 2.7 km from Oporto Coliseum, GuestReady - Uptown suites 5 offers convenience and easy access to must-visit attractions in Porto.

Modern Amenities
The rooms are equipped with air conditioning, TV with cable channels, dishwasher, microwave, coffee machine, toaster, and kettle. Guests can enjoy free WiFi and a 24-hour front desk for their comfort.

Recreational Activities
Explore Porto's surroundings by cycling or indulge in leisurely strolls in the vibrant neighborhood. Sao Bento Metro Station and Train Station are just a short distance away for easy travel options.

Ready to experience comfort and convenience in Porto? Book your stay at GuestReady - Uptown suites 5 now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 413 reviews
Cleanliness: 5.63
Service: 8.6
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 6.58
Food and Beverage: 7.63
Overall Experience: 8.3
A
Anna couple ua
9
В целом остались довольны, все было супер
Pros:

Месторасположение, удобные и красивые апартаменты, удобный заезд и выезд

Cons:

Было немного сыро, отсутствовал полотенце сушитель, вещи и полотенца не высыхали за 3 дня пребывания

2026-05-09 via Nuitee
D
Daniel solo_traveller pt
8
Cumpriu com o esperado. Recomendo.
Pros:

É espaçoso e limpo, com um preço competitivo para a localização.

Cons:

É um R/C e a luz da casa de banho durava pouco tempo.

2026-05-08 via Nuitee
E
Eduardo solo_traveller br
10
2026-05-07 via Nuitee
M
MONICA extended_group br
10
Excelente custo benefício.
Pros:

Check In prático, super pertinho, pastelaria pertinho

Cons:

Nada a reclamar, tudo conforme combinado!

2026-05-06 via Nuitee
U
Utkarsha solo_traveller de
2
Don't walk, simply run away from it
Pros:

The location is good and that's it.

Cons:

When I checked in, I immediately noticed the whole area was simply humid and lack fresh air.

After entering the room,,
- The floor was dirty with hair, some pill on the floor as if it was not cleaned. Dampy smell in the room.
- You can see the carpet hasn't been clean for days (may be months)
- There was hair on the towel given to me
- Hair in the bathroom from previous occupants
- pubic hair on the bathroom wall
- bathroom tiles are black and mouldy
- Flys in the bathroom
- water was not draining in the basin

So much so for 3 pm check-in!!!!

When I informed, they sent someone to clean again and he only removed the hair from the bathroom and unclog the basin and left the cleaning cloth lying on that basin right there. Room was still dirty. That pill was there till the moment I checked out. I'm not touching that.

Apart from that,
- locks and handles are loose. I was worried someone could enter without keys.
- The main building handle is broken.
- No storage facility if you arrive early or want to keep luggage until the time of your flight after checkout.
- The owner sent me the early check-in or late checkout link (with extra money) with almost every message. Along with a coupon for luggage storage with some tie-up company.
- Note don't opt for that, there are much cheaper options available in the city.

This place is in dire need of cleaning and maintenance.

I hope the next person at least gets the clean space.

2026-04-29 via Nuitee
L
Loren solo_traveller es
6
Pros:

La zona y las camas muy cómodas

Cons:

Estaba sucio, faltaba limpieza y añadiría un espejo, eramos 4 personas y se nos complicó un poco solo con el espejo del baño

2026-04-27 via Nuitee
C
Cyril family_with_children fr
8
Très Bon rapport qualité / prix
Pros:

Emplacement très bien à 250 m du métro avec un ligne directe jusqu’au centre historique , chambre spacieuse et confortable !

Cons:

Seul bémol , Odeur d’humidité dans la salle de bain !

2026-04-24 via Nuitee
C
caroline solo_traveller fr
8
2026-04-23 via Nuitee
F
Fernanda extended_group us
2
Do not recommend.
Pros:

Unfortunately, my experience was far below acceptable standards. From the moment we checked in and throughout the entire first day, we were unable to use the bathroom due to a serious issue: the floor was completely flooded with water. This made the bathroom unusable and significantly impacted our stay.

Although the issue was addressed the following day, the bathroom was never properly cleaned afterward. As a result, there was a persistent and very strong smell of urine in the room for the remainder of our stay, which made the environment extremely uncomfortable and unpleasant.

I contacted the property to request cleaning services to resolve the issue, but I was informed that there would be an additional charge of €40. Given that this situation resulted directly from a maintenance problem with the property, I find it unreasonable to charge extra for cleaning under these circumstances.

Cons:

Unfortunately, my experience was far below acceptable standards. From the moment we checked in and throughout the entire first day, we were unable to use the bathroom due to a serious issue: the floor was completely flooded with water. This made the bathroom unusable and significantly impacted our stay.

Although the issue was addressed the following day, the bathroom was never properly cleaned afterward. As a result, there was a persistent and very strong smell of urine in the room for the remainder of our stay, which made the environment extremely uncomfortable and unpleasant.

I contacted the property to request cleaning services to resolve the issue, but I was informed that there would be an additional charge of €40. Given that this situation resulted directly from a maintenance problem with the property, I find it unreasonable to charge extra for cleaning under these circumstances.

2026-04-22 via Nuitee
L
Liana family_with_children es
10
2026-04-18 via Nuitee
A
ALEJANDRO family_with_children es
7
2026-04-11 via Nuitee
T
Thando couple es
8
It could have been better
Pros:

Lots of space, big bed

Cons:

Cleanness they don’t change the towels and sheets every week as we thought they would

2026-04-10 via Nuitee
F
Francisco de Asis family_with_children es
9
Repetiría
Pros:

Amplio alojamiento de fácil acceso y aparcamiento en la zona, con una ubicación alejada del centro pero con una estación de metro muy cercana. Nosotros nos movimos en Uber y nunca nos salió por más de 4€. La cocina es compartida y proporcionan cápsulas de café, aceite, sal y pimienta. Además de un kit de limpieza.

Cons:

Un foco parpadeaba y no había forma de apagarla

2026-04-04 via Nuitee
S
Sinéad extended_group ie
10
Family stay
Pros:

The location was very close to the metro which was super. Supermarkets very nearby and a bakery. The shared kitchen worked well for us. Room was big and very clean. Coffee machine and pods and cleaning supplies were a welcome feature.

2026-04-02 via Nuitee
G
Gaëlle solo_traveller be
10
Je recommande
Pros:

Le quartier est très calme, on s'y sent en sécurité, et c'est très facile de rejoindre le centre en métro. De plus, il y a un supermarché sur le chemin depuis le métro.
La chambre était très propre, ainsi que les communs. Je recommande !

2026-03-31 via Nuitee
M
Michaela extended_group sk
10
Pros:

Pomer ceny a kvality naozaj veľmi dobrý, príjemne ubytovanie s dobrou dostupnosťou na metro so všetkým čo je potrebné na krátkodobé ubytovanie.

Cons:

Hodilo by sa vymenit obliečky za nové, nakoľko sme na nich našli niekoľko škvŕn

2026-03-24 via Nuitee
Z
ZOO aka STONE FACE KILLAH solo_traveller gb
1
2026-03-22 via Nuitee
J
Jesus Adrian couple fr
10
2026-03-09 via Nuitee
K
Klim extended_group pl
8
2026-03-09 via Nuitee
R
Rame solo_traveller dz
5
2026-02-11 via Nuitee