Lucky Star Hotel - Ben Thanh

Hotels
7.6 (116 reviews)
146A Đường Nguyễn Trãi , Ho Chi Minh City , vn

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Misleading room conditions

Categories

Cleanliness
7.05
Several reviews mentioned issues with cleanliness, including dirt and bugs.
Service
8.51
Overall friendly staff, but some negative experiences with additional charges and misleading communication.
Location
9.05
Multiple reviews highlighted good location, central to many amenities.
Room Quality
7.01
Reviews indicated issues such as small rooms, poor condition, and inaccurate representations in photos.
Amenities
7.54
Basic amenities provided but limited options, with some guests wishing for breakfast.
Value for Money
7.99
Guests described decent value for the price paid, although some felt misled.
Food and Beverage
5.55
No breakfast offered, which was mentioned as a drawback by several reviewers.
Overall Experience
8.12
Mixed experiences overall, with some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:52

Property Description

Convenient Location
Located in the heart of District 1, our hotel is just a stone's throw away from popular attractions like Ben Thanh Street Food Market and Tao Dan Park.

Comfortable Rooms
Enjoy a restful stay in our well-appointed rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms.

Great Facilities
With 24-hour front desk assistance, free WiFi, and room service, we ensure that your stay is convenient and enjoyable.

Ready to experience the best of Ho Chi Minh City? Book your stay at Lucky Star Hotel - Ben Thanh now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 116 reviews
Cleanliness: 7.05
Service: 8.51
Location: 9.05
Room Quality: 7.01
Amenities: 7.54
Value for Money: 7.99
Food and Beverage: 5.55
Overall Experience: 8.12
F
Francisco couple cr
8
2026-08-24 via Nuitee
S
Singh solo_traveller sg
7
Improved Air Conditioning
Pros:

Location is great

Cons:

The ac was bad

2026-08-13 via Nuitee
N
Najate solo_traveller be
1
Pros:

Rien malheureusement

Cons:

D'entrée de jeu, on a été accueilli par une personne impolie, grossière et MALHONNETE de sucroît.
À cause de cette personne, notre séjour à Ho Chi Min a été gâché.
Je ne recommde absolument pas!

2026-08-13 via Nuitee
J
Jasvinder solo_traveller us
10
2026-08-13 via Nuitee
C
Cherrie Lyn extended_group ph
8
Great stay.
Pros:

Very clean room and gracious receptionist. Fast internet.

Cons:

Guy receptionist got confused avout my booking. I almost failed to check in last Thursday early morning.

2026-07-14 via Nuitee
C
Cherrie Lyn solo_traveller ph
8
2026-07-14 via Nuitee
F
Ferit couple tr
1
Terke ettim konaklamadım
Pros:

Hiç birşeyini

Cons:

Elemanlarının ilgisizliği ve saygısızlıklarını

2026-06-29 via Nuitee
B
Bui couple vn
10
2026-06-26 via Nuitee
R
Rory couple us
10
2026-06-18 via Nuitee
M
Michael solo_traveller au
1
Unlucky star! Dodgy! Dirty! Deceitful hotel!
Pros:

Close to everything!

Cons:

The room did not have a proper and working air-conditioner. It had a fan to compensate!
How can a hotel in the middle of Saigon not have a working air-conditioning system in the room??? It was 40 degrees and right in the middle of summer in Saigon!

The bathroom had mould and black dots on the wall.

The reception at the front was dirty, humid and no air-conditioning. They did not even turn on the lights!

Staff at the front desk were dismissive and rude! The supposed technician who pretended to come up to the room to help with air-conditioning unit was particularly rude!

2026-06-15 via Nuitee
R
Roger couple au
9
2026-06-14 via Nuitee
K
Kathy couple us
10
2026-06-11 via Nuitee
V
Vân solo_traveller vn
10
2026-06-04 via Nuitee
V
vuong solo_traveller vn
8
2026-05-30 via Nuitee
C
carlson solo_traveller kh
9
2026-05-20 via Nuitee
D
Darryl couple nz
9
Walking distance to markets & tourists attractions in Saigon, street noise levels was minimal.
Pros:

Great location, nice large room with a good view of the busy streets below.

Cons:

None

2026-05-05 via Nuitee
C
CHRIS couple za
1
2026-05-05 via Nuitee
K
Kathy solo_traveller us
10
Great
Pros:

Nice location and space ..

2026-04-10 via Nuitee
B
Bac solo_traveller vn
9
2026-04-01 via Nuitee
J
john peters solo_traveller us
5
Cons:

room lacked amenities like coffee or tea
only 2 electrical sockets.
most of the staff were indifferent and lackadaisical

2026-03-30 via Nuitee