ELPIDA Hotel - All Inclusive & Beach Front

Hotels
6.2 (717 reviews)
Golden Sands , Golden Sands , bg

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good price-quality ratio
Cons:
Cleanliness issues in common areas
Less variety in food
Lack of private beach area

Categories

Cleanliness
4.95
Mixed feelings about cleanliness, especially in common areas, affecting scores.
Service
7.45
Friendly and helpful staff, positive sentiment expressed.
Location
7.45
Excellent location, close to beach and attractions mentioned positively.
Room Quality
6.45
Rooms were clean but slightly worn, slightly affecting perception.
Amenities
5.95
Amenities were satisfactory but could be improved, e.g., beach chairs needed.
Value for Money
5.95
Good price-quality ratio referenced positively.
Food and Beverage
4.95
Food quality and variety were notably lacking according to several reviews.
Overall Experience
6.45
Overall positive experience noted, with high likelihood of return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:41

Property Description

Luxurious Accommodation: ELPIDA Hotel offers rooms with satellite TV and balconies overlooking the sea and park.

Fantastic Dining Experience: Enjoy a variety of dining options including open terraces, a la carte and barbecue restaurants, and multiple bars.

Exciting Amenities: With three outdoor pools, a water slide, indoor pool, sports field, kids' club, and spa facilities, there's something for everyone at ELPIDA Hotel.

To book your stay at ELPIDA Hotel - All Inclusive & Beach Front, visit our website or call now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 12 years old and over stay for BGN 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BGN 30 per day.

Location

Guest Reviews

6.2
Based on 717 reviews
Cleanliness: 4.95
Service: 7.45
Location: 7.45
Room Quality: 6.45
Amenities: 5.95
Value for Money: 5.95
Food and Beverage: 4.95
Overall Experience: 6.45
P
pojar • family_with_children • ro
1
Came with low expectations, still left disapponted and grossed out
Pros:

The location is nice but one mention: location is beachfront, but the hotel does not have its own beach area. Guests must either use a very small free section or rent sunbeds from a neighbouring hotel located directly in front.

Cons:

I genuinely do not understand how this hotel is still marketed as a 4 stars. Calling it 4 stars is misleading. At best, this is a neglected 2-star hotel living off an outdated rating.

I booked knowing it was a budget option and had realistic expectations. A lower price should mean fewer amenities, not luxurious, smaller rooms maybe, not filthy and a lack for basic standards...

Cleanliness was unacceptable. Dishes, tables and floors were dirty and sticky. I found a HAIR INSIDE OF A MEATBALL, and some desserts tasted SPOILED, as if made with bad milk. I tried reporting the food issues, but the waiter did not speak other languages for us to communicate properly, so nothing was resolved.

Not enough qualified staff-even though they were mostly polite they were clearly overwhelmed. It might have been a good 4 star hotel back in the days but no one cared enough to take care or it. Almost everything is worn out, and overdue for replacement, WIFI not working, smelly rooms, curtains had brown stains, bathtub not draining properly from day 1 due to bad design, poor food with odd choices.

The most frustrating part is that these issues are not new. I saw similar reviews before booking but hoped they were resolved. The same issues have apparently existed for years, which means MANAGER EITHER DOES NOT CARE or is incapable of fixing them.

And please, spare everyone the standard copy-paste response about valuing feedback and looking into the issues. If management actually cared about guest feedback, these complaints would not still be appearing year after years.
This hotel is not a bargain.The lower price may attract you, but you will leave FRUSTRATED AND GROSSED OUT. There are far better places to spend your money. Book literally anywhere else.

!Given the food hygiene issues I witnessed, I will be submitting formal complaints to the relevant authorities. Finding foreign objects in food and serving spoiled-tasting dairy products is a serious health and safety concern!

2026-06-11 • via Nuitee
L
Lajos Győrfi • solo_traveller • de
9
2026-06-09 • via Nuitee
M
MIHAILESCU • solo_traveller • ro
6
Pros:

Se putea și mai bine!

Cons:

Hotelul e de moda veche.

2026-06-07 • via Nuitee
E
Elevik • solo_traveller • bg
5
2026-06-07 • via Nuitee
B
Bae • solo_traveller • ro
10
Pros:

Personal zâmbitor și amabil

2026-06-07 • via Nuitee
C
Cristea • solo_traveller • ro
8
O vacanta reusita.
Pros:

Amplasarea hotelului este minunata iar ospitalitatea celor de acolo este foarte placuta. M-a uimit faptul ca am gasit 3 piscine iar una mi se pare ca era incalzita (apa era mai calda si mai placuta decat la celalate 2).

Cons:

Pe alocuri mai trebuiesc facute mici reparatii, iar mancarea trebuie gatita un pic mai bine. Dar per-total este foarte ok, am avut un pret foarte corect pentru ceea ce am primit. Bautura top. Multumim Elpida!

2026-06-07 • via Nuitee
A
Alexandru • couple • ro
10
Sejur placut, cu personal exceptional, mancare buna si o priveliste superba catre mare.
Pros:

Personalul a fost extrem de amabil si profesionist, merita nota 10. Mi-au placut foarte mult mancarea, diversitatea preparatelor si privelistea superba catre mare. Locatia este foarte buna pentru un sejur relaxant.

Cons:

Semnalul Wi-Fi in camera a fost practic inexistent. Hotelul nu dispune de plaja privata, iar cafeaua poate fi imbunatatita, mai ales pentru cei care apreciaza o cafea de calitate. De asemenea, la sosire am observat ca curatenia in camera a fost facuta destul de superficial, probabil din cauza lipsei de personal.

2026-06-06 • via Nuitee
M
mihaela • solo_traveller • ro
5
2026-06-01 • via Nuitee
D
Diner • couple • ro
9
2026-05-30 • via Nuitee
T
Tanya • family_with_children • ua
10
Pros:

Все прекрасно , кімнати просторі та чисті

Cons:

Все сподобалось

2026-01-19 • via Nuitee
M
Maria Denisa • family_with_children • ro
4
Evitați acest hotel!
Pros:

Nimic nu mi-a plăcut la acest hotel!!

Cons:

Doar locația este frumoasă acolo! În rest nimic! Mâncare proasta și aceeași pe fiecare zi, mizerie oarbă , lifturi stricate mereu și vai de capul lor.

2026-01-19 • via Nuitee
I
Iulian • couple • ro
8
Sejurul a fost unul reusit
Pros:

Mic dejun foarte bun. Hotelul amplasat pe plaja

Cons:

Mâncarea bună, dar nu au fost foarte multe optiuni

2026-01-19 • via Nuitee
B
Bartok • couple • ro
10
2026-01-19 • via Nuitee
T
Tudorache • family_with_children • ro
5
2026-01-19 • via Nuitee
L
Larisa • family_with_children • ro
7
Relaxant
Pros:

Este foarte aproape de plaja , ai supermarketuri foarte aproape .
Plaja foarte curata la fel si apa
Excelent pentru famili cu copii

Cons:

Mancarea nu este diversificata.
In fiecare zi ai aceleasi feluri de mancare , nu au gust .
Farfuriile si paharelele nu sunt spalate bine.

2026-01-19 • via Nuitee
S
Sandel • family_with_children • ro
10
2026-01-19 • via Nuitee
M
Marius Alex • couple • gb
1
Cons:

Evitați acest hotel mâncare de câini

2026-01-19 • via Nuitee
E
Elena Dorina • family_with_children • gb
10
Pros:

Total a fost minunat!

2026-01-19 • via Nuitee
N
Nistor • family_with_children • ro
8
2026-01-19 • via Nuitee
N
Nina • couple • pl
10
2026-01-19 • via Nuitee