GRAD Crowne Hotel - Bui Vien

Hotels
7.3 (360 reviews)
97 Đường Bùi Viện , Ho Chi Minh City , vn

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from street
Missing amenities

Categories

Cleanliness
6.88
Several reviews mention clean rooms but also suggest issues like noise affecting overall comfort.
Service
7.85
Multiple patrons note friendly and attentive staff.
Location
8.39
The location is highlighted as excellent, close to nightlife and amenities.
Room Quality
6.84
Room quality is mentioned with some positive sentiment but also noted issues such as missing items.
Amenities
7.37
Amenities are described as adequate; however, specific mentioned items are lacking.
Value for Money
7.33
Good value for a central location, but missing amenities slightly detract.
Food and Beverage
5.88
Not mentioned specifically, assumed average standard.
Overall Experience
7.85
Overall, guests report a pleasant experience and express intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:52

Property Description

Prime Location
Conveniently situated near popular attractions such as Tao Dan Park and Union Square Saigon Shopping Mall.

Modern Amenities
Enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and a tour desk for added convenience.

Stunning Views
Certain rooms offer a captivating city view, providing a unique and memorable experience for guests.

To experience the charm and comfort of GRAD Crowne Hotel - Bui Vien, book your stay now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 360 reviews
Cleanliness: 6.88
Service: 7.85
Location: 8.39
Room Quality: 6.84
Amenities: 7.37
Value for Money: 7.33
Food and Beverage: 5.88
Overall Experience: 7.85
L
Lorenzosommadossi • family_with_children • au
6
Pros:

Place

Cons:

Noisy

2026-03-19 • via Nuitee
M
Matteus • solo_traveller • se
6
2026-03-16 • via Nuitee
J
Josephine • couple • dk
1
Yderst ubehageligt
Pros:

Personalet var sødt, ellers intet godt

Cons:

Værelset var meget meget småt og med lavt til loftet, kun lige plads til den faldefærdige seng der stod der. Intet vindue så meget klaustrofobisk, hjalp heller ikke at airconditionen ikke virkede så der var 40 grader inde i det lille rum. Brusekabinen var helt i stykker. Kakerlakker og edderkopper på værelset og badeværelset. På ingen måde rengjort! Der lå lange sorte hår over i alt i sengen, på gulvet og i badet og det skal lige siges at min partner og jeg begge er lyshåret.

2026-03-13 • via Nuitee
T
Tomislav • solo_traveller • vn
10
Pros:

So worth the money. I took 1 single bedroom, and I had the best sleep of my life. And trust me when I say that, I go through low,mid, and lux hotels for past 10 years... Thank you very much

2026-03-12 • via Nuitee
M
Marnix • solo_traveller • nl
6
Te druk
Pros:

Locatie

Cons:

Het verblijf heeft geen geluidsdichte ramen/muren hoorde party muziek de hele nacht door

2026-03-10 • via Nuitee
C
CatooNOR • solo_traveller • no
3
stay away!
Pros:

nothing.

Cons:

In the evening its hard to get in and out of the Hotel due to street bar literally on the stairways to the hotel
The shower was malfunction and they where unable to fix it, they did not offer a new room either. They demanded 4% commission to use credit card.
The walls looking like they never been cleaned in the room.
Bad smell and unhygienic.

2026-03-09 • via Nuitee
N
Nathan • family_with_children • fr
2
2026-03-09 • via Nuitee
V
Vito • family_with_children • it
4
Cons:

Scarsa pulizia dell'hotel e della stanza. La camera affaccia sulla via piú movimentata di Ho Chi Minh e era come dormire in strada. Rumore fortissimo tutta la notte fino alle 4 e odore di fumo in camera.

2026-03-08 • via Nuitee
G
Gogna • family_with_children • ca
4
Pros:

Reasonable prices and it's at the main red light district.

Cons:

It's in the red light district and it's very loud you can't sleep at night

2026-02-28 • via Nuitee
D
Douzie • family_with_children • be
10
Very good in Walking Street
Pros:

Location
Staff was super friendly and helpful and you see they worked very hard, I will come back for the service, rooms are the same everywhere.
Kindness is something you can not pay for

Cons:

The noise at night but you can not complain if you choose to be in a buzzy place with nightlife and expect to be quiet in your room.

2026-02-28 • via Nuitee
F
Fabio Eder • solo_traveller • ar
1
2026-02-28 • via Nuitee
D
darren • family_with_children • gb
2
2026-02-27 • via Nuitee
G
Graziela • family_with_children • ph
10
Pros:

They accommodated us last minute with an immediate booking when our accommodation in HCM (Anh Duy - The Bitexco Tower Neighbor - do not stay here!) cancelled on us on our check in day. Location is great, right in the middle of Walking Street. They also let us store our luggages while we roam around before our flight. Great value for money.

2026-02-24 • via Nuitee
M
Marie Lehner • couple • br
1
2026-02-23 • via Nuitee
A
Adam • solo_traveller • kr
3
Old building in a cool location but rooms were old and dirty.
Pros:

Good location in an interesting neighbourhood. Not good for silence but close to many bars and restaurants. Staff were friendly. That's it.

Cons:

The room was dirty. Shower door was broken leading to the bathroom flooding. A dead cockroach was in the bathroom, cobwebs were visible in the room, and the surfaces were visibly dirty.

2026-02-22 • via Nuitee
R
Ramon • solo_traveller • nl
5
2026-02-11 • via Nuitee
A
Arnaud • couple • fr
1
Nous sommes partis le lendemain matin dès que nous avons pu.
Pros:

Rien.

Cons:

Le pire hôtel que j’ai vu de ma vie.
Nous sommes arrivés tard dans la soirée et n’avons pas pu trouver de solution de rechange pour notre première nuit sur Ho Chi Minh. Arrivant dans la ville pour la première fois, nous avons découvert un hôtel qui n’a rien à voir avec les photos.
Tout est sale. Aussi bien les couloirs que les chambres. Les matelas sont plein de tâches diverses. Nous avons demandé des draps propres pour passer la nuit. Les draps se sont révélés dans le même état que les matelas. Tâches de rouge à lèvres. Ce qui laisse peu de doute à ce qui peut se passer dans cet établissement. Les salles de bains sont également dans un état déplorable, limite insalubres.
À fuir.

2026-02-09 • via Nuitee
N
Ngoc • extended_group • vn
6
2026-01-15 • via Nuitee
J
jacky • family_with_children • fr
6
Pros:

L'emplacement

Cons:

La chambre était très rustique ainsi que la douche
Pas de fenêtre
Des lézards dans la chambre

2026-01-14 • via Nuitee
L
Lee • solo_traveller • gb
7
2026-01-13 • via Nuitee