The Sky Comfort - Hotel The Heaven, Dwarka

Hotels
5.7 (143 reviews)
dwarka Opp. Bharat Seva Ashram, Railway Station Road, , Dwarka , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Front desk (limited hours)
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Good location
Polite staff (in some instances)
Cons:
Dirty rooms
Poor service
Inadequate amenities
High price for value

Categories

Cleanliness
4.46
Numerous complaints about dirty rooms, used bedsheets, and poor overall hygiene.
Service
6.43
Mixed reviews; some negative experiences with staff, but a few mentions of polite employees.
Location
10
Several reviews mention a good location, particularly close to the railway station.
Room Quality
4.47
Negative comments on room cleanliness, presence of bugs, and overall poor quality.
Amenities
5.42
No towels, poor lighting, and limited hot water complaints highlight lack of basic amenities.
Value for Money
5.45
Multiple reviews indicate high prices for subpar experience and facilities.
Food and Beverage
4.41
Negative feedback regarding breakfast and limited food options.
Overall Experience
4.96
Overall dissatisfaction expressed through multiple negative reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:31

Property Description

Stunning Terrace Views: Enjoy breathtaking city views from select rooms at The Sky Comfort - Hotel The Heaven, Dwarka. Imagine waking up to a picturesque skyline right outside your window.

Convenient Amenities: Benefit from room service and a 24-hour front desk at this 3-star hotel. Your comfort and needs are our top priority, ensuring a hassle-free stay for all guests.

Easy Travel Access: With free private parking and a paid airport shuttle service, traveling to and from the hotel is a breeze. Relax knowing that your transportation needs are taken care of seamlessly.

Experience luxury and convenience at The Sky Comfort - Hotel The Heaven, Dwarka. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.7
Based on 143 reviews
Cleanliness: 4.46
Service: 6.43
Location: 10
Room Quality: 4.47
Amenities: 5.42
Value for Money: 5.45
Food and Beverage: 4.41
Overall Experience: 4.96
S
singh • couple • in
7
Maintain the room facilities in proper way.
Pros:

Location wise is good. But some facilities must be in line with the guest. Please take care for the guest need also like proper maintain of the room.

Cons:

See the guest requirements.

2026-04-09 • via Nuitee
R
Rajesh • couple • in
1
2026-03-31 • via Nuitee
D
Dharmendra • couple • in
10
Pros:

staff

Cons:

np

2026-03-13 • via Nuitee
M
mahesh • couple • in
4
2026-01-29 • via Nuitee
H
Halai • couple • au
1
Pros:

Nothing

Cons:

Everything

2026-01-09 • via Nuitee
P
Prasanth • couple • in
9
2026-01-06 • via Nuitee
B
bn • extended_group • in
5
2026-01-06 • via Nuitee
A
Ashwini • couple • in
5
2026-01-05 • via Nuitee
• couple • in
5
2026-01-04 • via Nuitee
S
soni • family_with_children • in
1
The most worst experience ever. Don’t ever book your stay here…
Pros:

Nothing

Cons:

The most horrible property I have ever seen and stayed in my life. Her are some pointers.
1. They called us for advance and asked us to cancel the online booking.
2. The pending entire payment was taken without check in.
3. The room had used beds sheets and bedspread.
4. The bathroom mat was dirty to the core.
5. The washroom was not even worth entering.
6. Layer of dust on the Tv and the bed side telephone.
7. No hot water available for bath.

2026-01-03 • via Nuitee
D
Deepanshu • solo_traveller • in
1
Found bedbugs and cockroaches in the room
Pros:

Nothing

Cons:

I lost 8000 rupees at this hotel. I booked 2 rooms for 2 days and had to checkout after spending only 1 night as the walls are so thin that you hear the voices from other rooms. There are bedbugs, cockroaches and the overall condition of the rooms and hotel is not good. Not recommended at all. I also confronted the hotel manager about these issues and refund but got nothing from him. Also have the video for the same will post it if there's any option to upload on booking.com.

2026-01-02 • via Nuitee
S
SaiMadhav • couple • in
1
Pros:

Nothing except location. It is very close to Railway station

Cons:

Full of Bugs . Hot water only for certain time.
Water blockage in the Rest Rooms.

2025-12-28 • via Nuitee
M
Mittal • couple • in
9
2025-12-23 • via Nuitee
Y
Yadav • solo_traveller • in
10
Excellent
Pros:

Excellent

Cons:

Excellent

2025-12-23 • via Nuitee
S
Sunil • couple • in
10
Pros:

Very clean, nice connectivity, polite and supportive staff. Manager Mr. Ronak is Gentleman.

2025-12-22 • via Nuitee
P
Prajapati • couple • in
4
Pros:

The hotel is not the same as shown in the photos..

Cons:

Nothing.

2025-12-22 • via Nuitee
H
Hiren • couple • in
6
Pros:

Sleeping bed

Cons:

Staff & hygiene

2025-12-20 • via Nuitee
S
Sabale • couple • in
4
Pros:

Not at all recommend

2025-12-20 • via Nuitee
J
Jayeshkumar • couple • in
1
Pros:

Location

Cons:

No ac, no towels, shoap, proper lighting, water bottle, no check in on time, poor experience in high price, more better option available near this location in very less price

2025-12-16 • via Nuitee
Y
Yogesh • couple • in
7
Ckeaniness
Pros:

Nice location

Cons:

Not properly cleaned rooms

2025-12-14 • via Nuitee