Prime Palace Hotel - MG Road

Hotels
5.5 (69 reviews)
MG Road, Near Maharajas Metro Station AK Seshadri Fashion Street Lane Shenoy's Junction , Cochin , in

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Children allowed

Facilities

Air conditioning
Room service
Express check-in/check-out
Tour desk
Car hire
Concierge service
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Cons:
Cleanliness issues with upholstery and presence of cockroaches.

Categories

Cleanliness
1.02
Not clean well and found cockroaches in the room and bed linen very dirty.
Service
6.56
Standard quality for this hotel tier.
Location
6.6
Standard quality for this hotel tier.
Room Quality
6.55
Standard quality for this hotel tier.
Amenities
6.58
Standard quality for this hotel tier.
Value for Money
5.54
Standard quality for this hotel tier.
Food and Beverage
6.59
Standard quality for this hotel tier.
Overall Experience
4.56
Overall experience impacted by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:51

Property Description

Convenient Location

Modern Amenities

Exceptional Service

To secure your stay at Prime Palace Hotel - MG Road, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 600 per person per night when using an existing bed.
    Adults stay for Rs. 600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.5
Based on 69 reviews
Cleanliness: 1.02
Service: 6.56
Location: 6.6
Room Quality: 6.55
Amenities: 6.58
Value for Money: 5.54
Food and Beverage: 6.59
Overall Experience: 4.56
B
bhushan • couple • in
2
2026-04-07 • via Nuitee
F
Febin Stephen • solo_traveller • in
1
Cons:

Not clean

2026-02-23 • via Nuitee
G
Godson • couple • in
10
2026-01-28 • via Nuitee
M
M • couple • in
10
The room was excellent and the staff were very friently and professional.
2026-01-19 • via Nuitee
C
Chris • solo_traveller • de
1
2026-01-10 • via Nuitee
R
Raj • couple • ae
3
Disappointed
Pros:

Location is very good

Cons:

Not worthy for the money, poor facilities. Room not neet.

2026-01-05 • via Nuitee
N
noujish • family_with_children • qa
1
Pros:

Not clean well and found cokroches in the room and bed linen very dirty

2025-12-31 • via Nuitee
M
Muhammed • couple • in
3
2025-11-17 • via Nuitee
T
Thajudeen • family_with_children • in
10
2025-08-31 • via Nuitee
T
Thajudeen • family_with_children • in
7
2025-08-31 • via Nuitee
P
Poduval • family with young children • in
6
Pleasant
2025-04-30 • via Nuitee
A
Anonymous • solo traveller • in
2
Very poor
2025-04-26 • via Nuitee
N
Nijeesh • review category business travellers • in
1
Dirty managent
Pros:

Really poor bed structure and management not act in good manner, abd they will interfere with us before check out time also they cant control mosquitos Really bad experince from management side also dnt put hotel pics in ur profile ok everybody think like that hotel ok so plss do action about them

2025-03-28 • via Nuitee
K
Karu • young couple • in
3
Poor
Pros:

Very bad

2025-02-28 • via Nuitee
A
Afreen • young couple • in
5
Passable
Cons:

Bathroom

2025-02-20 • via Nuitee
S
Sreeraj • family with young children • in
7
Good
2025-01-31 • via Nuitee
L
Louis • young couple • in
6
Pleasant
2025-01-24 • via Nuitee
A
Akhil • family with young children • in
6
Pleasant
2025-01-19 • via Nuitee
S
Sela • family with young children • in
8
Very good
Pros:

Nice stay.

2025-01-02 • via Nuitee
M
Melmis • family with young children • in
9
Superb
Pros:

Nice booking

2025-01-01 • via Nuitee