Hotel Royal Hoi An Danang

Hotels
9.4 (468 reviews)
39 Dao Duy Tu Street, Hoi An Ward, Da Nang City, Vietnam , Hoi An , vn

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive staff
Excellent location
Delicious breakfast
Cons:
Gym equipment maintenance
Refund policy issues

Categories

Cleanliness
8.99
The room is clean and well-maintained, though some concerns about maintenance were mentioned.
Service
9.96
Very attentive staff and excellent service highlighted throughout the reviews.
Location
10
Great location near Ancient Town, convenient for sightseeing.
Room Quality
9.45
Spacious, luxurious rooms with excellent comfort reported.
Amenities
8.98
Amenities like the spa and rooftop pool were appreciated, but gym equipment needs attention.
Value for Money
8.44
Mixed comments on value due to issues with booking and refund policies.
Food and Beverage
9.49
Breakfast and dining options were frequently praised.
Overall Experience
9.87
Guests reported a memorable and comfortable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:00

Property Description

Luxurious Amenities
Experience 5-star luxury with free bikes, a terrace, and a kids' club at Hotel Royal Hoi An - Gallery. Indulge in modern comforts like free WiFi and room service.

Elegant Rooms
Discover air-conditioned rooms featuring a flat-screen TV, minibar, safety deposit box, and private bathroom. Enjoy a comfortable stay with amenities like a kettle, fridge, and plush bedding.

Delicious Dining
Start your day with a delightful breakfast buffet offering Continental and American options. Unwind at the on-site restaurant with delectable dishes in a stylish ambiance.

To experience ultimate luxury in Hoi An, book your stay at Hotel Royal Hoi An - Gallery today.

Important information:

The airport shuttle service operates on the following schedule:
Airport to hotel: 10:45, 11:30, 12:30, 13:45, 16:00 and 18:00 – every day from 10:45 to 18:00.
Hotel to airport: 08:00, 10:30 and 13:00 – every day from 08:00 to 13:00.

All shuttle services are subject to availability and must be arranged at least 24 hours in advance.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.4
Based on 468 reviews
Cleanliness: 8.99
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 9.49
Overall Experience: 9.87
J
JOHN solo_traveller gb
9
Classical hotel ideally located for all amenities.
Pros:

Superb location, two swimming pools, very kind and helpful staff. Delicious breakfast. Classical interior finishings in the communal areas provide a grand and opulent ambience.

Cons:

Limited natural daylight in room provided by window and a somewhat limited view.

2026-02-12 via Nuitee
Y
yumiko couple jp
9
ロケーション、食事、値段、文句なし
Pros:

ロケーションがよく、朝食のバラエティも良かった。
ホテルのデコレーション、プールも美しい。

Cons:

spaメニューとテクニック、期待していたクオリティではなかった。

2026-02-12 via Nuitee
M
Murb family_with_children gb
9
Hotel Review
Pros:

Location, style of hotel and staff

2026-02-11 via Nuitee
P
Peter couple us
8
Very nice facilities. A li
Pros:

The room and shower were very nice.

Cons:

Cold eggs at start of breakfast service. Overall a little larger hotel than I prefer.

2026-02-11 via Nuitee
K
Karin family_with_children ch
6
Pros:

The breakfast was amazing and the location fantastisch, bed was,very good

Cons:

Staff was ok. On the balcony was not even 1 chair, which i would expect from a 5 Star Hotel.

2026-02-10 via Nuitee
S
SOFIA couple gr
10
Καταπληκτική!
Pros:

Εξαιρετικό κατάλυμα σε εξαιρετική τοποθεσία πάνω στο ποτάμι. Το προσωπικό ήταν παραπάνω από ευγενικό κ εξυπηρετικό. Το συνιστώ ανεπιφύλακτα σε μια χώρα που η λέξη καθαριότητα έχει λίγο περίεργη έννοια.

2026-02-10 via Nuitee
A
Amy couple sg
7
Pros:

The location is great, a short stroll away from the busy area.
The bed was extremely comfortable.
Breakfast was good, the pho station in particular.
The rooftop bar is really nice, although a couple of decorations could be more tasteful in line with the rest of the space.

Cons:

The toilet in our room took way too long to refill after flushing. We reported it and we were told to was normal, it is not and for a 5* hotel to have to ration your toilet flush is not okay.
The lock on the toilet door at the rooftop pool was also broken.

2026-02-10 via Nuitee
C
Christine solo_traveller gb
10
Lived the location and staff were great. The breakfast phenomenal seating outside bliss
Pros:

Location and decor. Breakfast system food and option to seat outdoors. Pool, room and bed

2026-02-10 via Nuitee
M
Maria couple cy
10
Amazing stay, value for money, would recommend!
Pros:

Amazing stay, felt royal as the name suggests! Breakfast was superb, the rooms and facilities were very clean and staff were very helpful and professional!

2026-02-08 via Nuitee
F
Frank couple us
8
We had a comfortable stay and excellent service. The hotel was also in an excellent location.
Pros:

Comfortable room, excellent view, and excellent location.

Cons:

We could hear Plumbing noise Wen folks in other rooms were taking a shower.

2026-01-31 via Nuitee
V
Vahid couple au
6
2026-01-30 via Nuitee
A
Anika couple gb
9
Perfect hotel and location for exploring Hoi An
Pros:

Really nice hotel, perfectly located, brilliant pool both downstairs and on the roof. Excellent value for money. Staff could not be more helpful!

Cons:

If I’m being fussy, maybe turn down the music by the upstairs pool (but that’s really reaching for something negative).

2026-01-30 via Nuitee
M
Manuel Esteban couple es
8
Desayuno fantástico en localización ideal.
Pros:

El desayuno increíble, con el personal atento en todo momento y productos de alta calidad.
La ubicación es excelente para moverse por la ciudad caminando.
La cama muy cómoda.
El personal de recepción no estaba demasiado atento para ayudarnos, pero siempre con educación.

2026-01-29 via Nuitee
C
Cashell family_with_children au
10
amazing
Pros:

fab location, friendly staff, beautiful room, great breakfast... my only complaints were I do like freshly squeezed juice because I am fussy...
great spa and the rooftop bar has an awesome view

Cons:

the gym is small but did the job

2026-01-29 via Nuitee
R
Robert family_with_children ie
9
2026-01-29 via Nuitee
M
Michael family_with_children dk
9
Nice hotel with great breakfast
Pros:

Nice rooms with beautiful decoration. Nice pools. Great breakfast.

Cons:

Too loud music at the pools. People are reading/listening to podcasts and relaxing while the staff puts on very loud music. Totally off and misunderstood. Coffee serving at breakfast took up to 30 minutes while staff was totally ignorant. First seated in an area, but other tables were served coffee right after they were seated; no one wondering why our table still wasn't served; logistics not working and staff not professional (but friendly though) enough to realize it.
The decoration at the hotel was beautiful except the tacky golden chairs at the reception; can't understand that style mix-up.

2026-01-28 via Nuitee
J
Jessica couple au
10
Lovely property a short stroll away from all the action in Hoi An
Pros:

Stunning property away from the loud hustle bustle of the main hoi an tourist area. Still a short stroll to get where you need to go.
Beautiful pool area.

2026-01-28 via Nuitee
M
Melanie couple au
10
Elegance and beautiful accommodation and best location
Pros:

Elegant hotel and beautiful accommodation. The best executive lounge

2026-01-27 via Nuitee
B
Bruno extended_group au
10
Great hotel in great location
Pros:

Great selection for breakfast, great location

Cons:

Prices could've been cheaper given other options available in this city

2026-01-27 via Nuitee
A
Andre Louis extended_group ae
8
Well located, comfortable hotel but no Netflix or YouTube.
Pros:

Good location, a short walk to the old town. Friendly staff. Good size room. Nice breakfast and a good rooftop pool. Free shuttle bus to Danang airport.

Cons:

Very old tv. No Netflix or YouTube.
Booking.com advertises free mini bar. This is not the case.

2026-01-26 via Nuitee