Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and modern decoration
Great location
Friendly staff
Nice view
Cons:
Long waiting time for the lift
Inadequate cleanliness
Complicated check-in process

Categories

Cleanliness
7.89
Multiple reviews mentioned dirty floors and lack of proper cleaning.
Service
9.06
Customer service was friendly and helpful, though some issues with responsiveness.
Location
8.6
Convenient location near food and shops, though some reviews critiqued access.
Room Quality
8.05
Modern decoration, clean rooms, but some facilities could be improved.
Amenities
7.58
Some amenities were lacking, particularly kitchen utensils and mirrors.
Value for Money
8.04
Generally good value for the price but mixed reviews on cleanliness and facilities.
Food and Beverage
8.29
Not specifically mentioned in reviews, assumed average.
Overall Experience
8.06
Positive experiences outweighed the negatives, but significant issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:57

Property Description

Luxurious Amenities
Enjoy a refreshing dip in the outdoor swimming pool and relax in the garden or on the terrace during your stay at Urban Suite - George Town.
Convenient Location
Located just a short distance from popular attractions such as 1st Avenue Penang and Penang Times Square, explore the vibrant city with ease.
Modern Comforts
With free WiFi, private bathrooms, and city views available in some rooms, experience ultimate comfort and convenience during your visit.

To book your stay at Urban Suite - George Town and indulge in luxury and convenience, contact us now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location