Swing & Pillows - Times Square, Bukit Bintang

Hotels
7.5 (279 reviews)
114, Jln Imbi , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Room service
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Strategic location
Friendly staff
Clean rooms in some cases
Cons:
Dirty linens
Rude service in a specific instance
Room issues

Categories

Cleanliness
6.08
Several reviews mentioned dirty room conditions and issues with bathroom cleanliness.
Service
8.55
Most reviews mentioned helpful and friendly staff, though one negative experience impacted the rating.
Location
8.59
Multiple positive remarks about the strategic location near shops and public transport.
Room Quality
6.54
Issues with room size and condition, including filthy bed sheets and smells.
Amenities
7.57
Some amenities noted positively, but several complaints about cleanliness and maintenance.
Value for Money
8.03
Location and price were attractive; some discrepancies in service quality affect perceived value.
Food and Beverage
7.08
No specific feedback on food; standard for this hotel tier.
Overall Experience
7.55
Mixed reviews; some highlighted good experiences while others had serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Enjoy easy access to popular attractions such as KLCC Park and Suria KLCC, just a short distance away.

Comfortable Accommodation
Relax in our air-conditioned rooms with private bathrooms and free WiFi for a pleasant stay.

Nearby Attractions
Explore nearby landmarks like Berjaya Times Square, Starhill Gallery, and Pavilion Kuala Lumpur for an unforgettable experience.

To book your stay at Swing & Pillows - Jalan Imbi Kuala Lumpur, visit our website or contact us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 279 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
T
Thompson • solo_traveller • gb
7
Pros:

Good location

Cons:

Location

2026-02-28 • via Nuitee
A
Atirah • couple • my
5
2026-02-28 • via Nuitee
F
Faridhwan • couple • my
7
Pros:

Pipe problem

2026-02-28 • via Nuitee
B
bela • solo_traveller • at
10
Pros:

Great value and responsive service

Cons:

A little noise from neighbours

2026-02-25 • via Nuitee
P
PATRICIA • family_with_children • my
5
Pros:

The location is okay...that all thank you

2026-02-24 • via Nuitee
S
Sekar • family_with_children • in
8
2026-02-23 • via Nuitee
Z
Zalina • solo_traveller • my
2
Pros:

Can even find your hotel location

Cons:

Bad hotel

2026-02-12 • via Nuitee
N
Nyi Zay • family_with_children • my
10
2026-02-11 • via Nuitee
C
Catherine • family_with_children • my
10
2026-01-31 • via Nuitee
K
Kristin Abt • solo_traveller • id
5
Pros:

Affordable and ok for a quick stay to shower/sleep.

Cons:

Name when booking does not match the actual name on Google maps (Victory2 Hotel Jalan Imbi). Easily confused with another swing and pillows close by. Rooms are on several levels above a small restaurant. Understandable to have a small room for a low price but expected clean sheets/towel.

2026-01-30 • via Nuitee
E
ELENA • couple • es
4
Sucio
Pros:

La localización

Cons:

Sucio e incómodo y pequeño

2026-01-29 • via Nuitee
M
Mohammad Rais • family_with_children • my
10
2026-01-29 • via Nuitee
C
cudo • family_with_children • ph
8
Pros:

Easy to communicate with Staff

Cons:

Accomodating

2026-01-29 • via Nuitee
H
Huatang • solo_traveller • cn
8
It's ok.
Pros:

Asib is very friendly and give me more help.
Thank you

Cons:

The room is a little small.

2026-01-28 • via Nuitee
S
Sahir • family_with_children • pk
9
2026-01-28 • via Nuitee
A
Azrul • solo_traveller • my
10
Pros:

Moinul

2026-01-24 • via Nuitee
M
Mubaiwa • solo_traveller • th
7
2026-01-23 • via Nuitee
K
Kung Siong • family_with_children • my
10
Pros:

Sofia good service

2026-01-21 • via Nuitee
A
Awang • solo_traveller • my
9
2026-01-19 • via Nuitee
N
Nhat Tuan • family_with_children • vn
10
2026-01-19 • via Nuitee