Hotel Twelve at 12 Kuantan Centre

Hotels
7.6 (355 reviews)
Jalan Teluk Sisek , Kuantan , my

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Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Adult only
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
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Review Highlights

Pros:
Friendly staff
Good location for some activities
Value for money
Cons:
Dirty rooms
Limited food options
Poor maintenance

Categories

Cleanliness
6.24
Many reviews mentioned dirty rooms, cockroaches, and lack of proper cleaning.
Service
9.21
Staff were noted as being very nice and friendly, though there was a complaint about limited personnel.
Location
8.25
Location was generally good but noted to be far from the city center and public transport.
Room Quality
7.2
Mixed reviews; some rooms had comfort, while dirty sheets and hard pillows were concerns.
Amenities
7.23
Amenities were lacking; no breakfast and reports of malfunctioning plugs.
Value for Money
9.19
Some reviews highlighted good value for the price paid.
Food and Beverage
6.24
Limited options and complaints about no halal food nearby.
Overall Experience
7.21
Overall, many guests expressed disappointment due to cleanliness and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:51

Property Description

Convenient Location:

  • Close to Sultan Ahmad Shah International Convention Centre and Taman Gelora
  • Easy access to Masjid Sultan Ahmad Shah 1

Comfortable Rooms:

  • Air-conditioned rooms with flat-screen TV and private bathroom
  • Some rooms offer city views

Great Amenities:

  • Free WiFi and 24-hour front desk service
  • Non-smoking property with bed linens, towels, and a kettle in each room

To book your stay at Hotel Twelve at 12 Kuantan Centre, contact us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 355 reviews
Cleanliness: 6.24
Service: 9.21
Location: 8.25
Room Quality: 7.2
Amenities: 7.23
Value for Money: 9.19
Food and Beverage: 6.24
Overall Experience: 7.21
N
NOORANIS • couple • my
7
2026-02-14 • via Nuitee
M
Moktar • couple • my
10
2026-02-10 • via Nuitee
N
Noor Akma • solo_traveller • my
8
SURE WILL BOOK AGAIN NEXT TIME.
Pros:

EVERTHING OK. ROOM CLEAN AND WIDE. VERY COMFORTABLE TO STAY HERE.

Cons:

NOTHING

2026-02-10 • via Nuitee
S
Safiy • solo_traveller • my
6
2026-02-09 • via Nuitee
R
Raz • solo_traveller • my
8
Pros:

yes

Cons:

bed

2026-01-31 • via Nuitee
A
Abdul • couple • my
8
2026-01-27 • via Nuitee
N
nurul ain • solo_traveller • my
5
2026-01-27 • via Nuitee
S
Shatrah • couple • my
10
2026-01-19 • via Nuitee
H
Herdawati • couple • my
6
2026-01-16 • via Nuitee
R
REDZUAN • couple • my
7
2026-01-15 • via Nuitee
K
Khairunnisa • extended_group • my
5
Cons:

too noisy

2026-01-11 • via Nuitee
H
Haja • solo_traveller • my
3
2026-01-10 • via Nuitee
F
Fatin • couple • my
7
Cons:

selimut ada kesan kotor , yang lain ok je takde masalah

2026-01-06 • via Nuitee
J
Jaskiah J J • couple • my
10
Pros:

Sangat selesa luas dan bersih. Staff sangat welcoming dan peramah

2026-01-05 • via Nuitee
H
Hassan • couple • my
9
2026-01-04 • via Nuitee
I
IJAL MOHD • extended_group • my
4
2026-01-04 • via Nuitee
P
puan • couple • my
4
2026-01-01 • via Nuitee
N
Nureen • couple • my
7
2026-01-01 • via Nuitee
U
uda • couple • my
10
2025-12-30 • via Nuitee
N
NOR AZIA EZRIEN • couple • my
5
2025-12-27 • via Nuitee