Hotel Twelve at 12 Kuantan Centre

Hotels
7.6 (429 reviews)
Jalan Teluk Sisek , Kuantan , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Lift / Elevator
Fax/photocopying
Non-smoking throughout
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for some activities
Value for money
Cons:
Dirty rooms
Limited food options
Poor maintenance

Categories

Cleanliness
6.24
Many reviews mentioned dirty rooms, cockroaches, and lack of proper cleaning.
Service
9.21
Staff were noted as being very nice and friendly, though there was a complaint about limited personnel.
Location
8.25
Location was generally good but noted to be far from the city center and public transport.
Room Quality
7.2
Mixed reviews; some rooms had comfort, while dirty sheets and hard pillows were concerns.
Amenities
7.23
Amenities were lacking; no breakfast and reports of malfunctioning plugs.
Value for Money
9.19
Some reviews highlighted good value for the price paid.
Food and Beverage
6.24
Limited options and complaints about no halal food nearby.
Overall Experience
7.21
Overall, many guests expressed disappointment due to cleanliness and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:51

Property Description

Convenient Location:

  • Close to Sultan Ahmad Shah International Convention Centre and Taman Gelora
  • Easy access to Masjid Sultan Ahmad Shah 1

Comfortable Rooms:

  • Air-conditioned rooms with flat-screen TV and private bathroom
  • Some rooms offer city views

Great Amenities:

  • Free WiFi and 24-hour front desk service
  • Non-smoking property with bed linens, towels, and a kettle in each room

To book your stay at Hotel Twelve at 12 Kuantan Centre, contact us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 429 reviews
Cleanliness: 6.24
Service: 9.21
Location: 8.25
Room Quality: 7.2
Amenities: 7.23
Value for Money: 9.19
Food and Beverage: 6.24
Overall Experience: 7.21
M
Mike • solo_traveller • my
7
2026-09-19 • via Nuitee
A
Ain Fatin • family_with_children • my
5
2026-09-19 • via Nuitee
S
Sihabudin • solo_traveller • my
7
2026-09-18 • via Nuitee
J
Jesper • solo_traveller • my
9
2026-09-14 • via Nuitee
H
Hussaini • extended_group • my
8
2026-09-14 • via Nuitee
A
Abdul • solo_traveller • my
9
2026-09-10 • via Nuitee
Z
zati • solo_traveller • my
10
2026-09-10 • via Nuitee
F
farrah • couple • my
8
2026-09-04 • via Nuitee
A
AIDIL • solo_traveller • my
7
Help give more Parking for car.
Pros:

Price ok.

Cons:

1) Aircond not cold. Must service .
2) Car Parking not enough.

2026-09-02 • via Nuitee
S
Saifullyzam • solo_traveller • my
7
2026-08-31 • via Nuitee
M
MOHD HAIRI • couple • my
9
Pros:

The staf helpfully

Cons:

Quit old property but still ok n worth it

2026-08-31 • via Nuitee
F
Fatin • couple • my
10
2026-08-30 • via Nuitee
R
Ruslilawati • couple • my
9
2026-08-30 • via Nuitee
H
haziq • couple • my
7
2026-08-29 • via Nuitee
N
Nor • solo_traveller • my
7
Pros:

Bilik luas.. bersih dan tenang

Cons:

Jika ada karpet lebih baik

2026-08-12 • via Nuitee
D
daud • couple • my
9
2026-08-11 • via Nuitee
S
Syed • couple • my
10
2026-08-11 • via Nuitee
A
Azmi • solo_traveller • my
7
2026-08-10 • via Nuitee
F
Fateh • couple • my
10
2026-08-09 • via Nuitee
N
Nur diyana • family_with_children • my
8
2026-08-02 • via Nuitee