J5 Hotels Helvetie & La Brasserie

Hotels
7.8 (2572 reviews)
Avenue du casino 32 , Montreux , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited amenities
Basic breakfast options

Categories

Cleanliness
7.63
Guests noted clean rooms; however, some mentioned limited amenities and issues with bathroom cleanliness.
Service
8.6
The staff received consistent praise for being friendly and helpful throughout the stay.
Location
8.64
The location was frequently mentioned as excellent, close to public transport and local attractions.
Room Quality
7.59
Some rooms were described as needing maintenance and updates, but others were noted as spacious and inviting.
Amenities
6.62
Multiple reviews pointed out missing basic amenities like kettles and a functioning minibar.
Value for Money
8.08
Many guests felt the hotel provided good value given its location and overall experience, despite some amenities lacking.
Food and Beverage
6.63
Breakfast options were critiqued as basic with no hot food available.
Overall Experience
8.6
Despite some shortcomings, the overall guest experience was positive, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:50

Property Description

Panoramic Views and Central Location
Situated in the heart of Montreux, Hotel Helvetie offers stunning views from its 6th-floor terrace, overlooking the Casino Barrière and Lake Geneva.

Old-World Charm
Dating back to 1865, the Helvetie exudes classic elegance with high-ceilinged rooms adorned with period furniture, providing a touch of nostalgia and sophistication.

Modern Amenities
While retaining its historic appeal, the hotel ensures convenience with free Wi-Fi accessible in all areas, catering to the needs of contemporary travelers.

To experience a blend of history and modern comfort, book your stay at Hotel Helvetie today!

Important information:

Please note that the property is undergoing renovations. Guests might experience some disturbances during the day.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2572 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 6.62
Value for Money: 8.08
Food and Beverage: 6.63
Overall Experience: 8.6
B
Bethany • couple • au
9
Pros:

View from balcony was lovely of the lake. Great location in the centre of town. If only they had parking

Cons:

No parking included, nearby very expensive

2026-04-09 • via Nuitee
J
Joelyn • family_with_children • us
9
Great Hotel
Pros:

This was a very nice, historic hotel. It was very charming, and we could see the lake from our balcony. It was very convenient to the bus, right outside the door. The staff were pleasant and helpful.

2026-04-09 • via Nuitee
G
Glenn • couple • ch
8
2026-04-08 • via Nuitee
K
Kate • solo_traveller • au
7
Handy to everything a tourist needs
Pros:

It was in a good location close to attractions and transport.

Cons:

I have no complaints

2026-04-07 • via Nuitee
L
Luis Fernando • couple • ch
3
Muy regular mi estancia en J5 Hotels Montreux.
Cons:

Me sentí asaltado con la cama que me ofrecieron, porque yo pagué por una sola cama doble y encontré dos camas sencillas y demasiado blandas. No comparto esa situación. Dejo la protesta sentada.

2026-04-06 • via Nuitee
N
Noelia • couple • ar
9
2026-04-06 • via Nuitee
R
Ronaldo • family_with_children • al
9
Pros:

Die Lage

2026-04-06 • via Nuitee
P
philippe25 • couple • fr
9
2026-04-05 • via Nuitee
K
Karabel • couple • gr
10
Pros:

Η διαμονή μας ήταν φανταστική. Το δωμάτιο ευρύχωρο , καθαρό και σε καλή τοποθεσία.

2026-04-04 • via Nuitee
S
Stienne • couple • be
10
Magnifique
Pros:

Très bel hôtel, bien placé avec une vue à couper le souffle !
Très confortable, calme et petit déjeuner au top ! Le restaurant "la brasserie" est également de très bonne qualité !

2026-04-03 • via Nuitee
B
Buzzbell • family_with_children • au
10
Pros:

Great location. Close to train station and lake. Quaint, lovely older style building. The check-in was easy and the staff were friendly and happy to assist.

Cons:

Nothing.

2026-04-01 • via Nuitee
P
Paul • couple • gb
8
Great place to stay
Pros:

Location, price, helpful staff, very roomy

2026-04-01 • via Nuitee
M
Marcella • couple • br
10
2026-03-30 • via Nuitee
E
Erwin • couple • ch
9
Pros:

Wir hatten das Frühstück inklusive aufgrund von Genius upgrade.
Wenn ich es hätte kaufen müssen, wären die CHF 22 etwas viel gewesen für das Angebot.

2026-03-30 • via Nuitee
M
MatthieuF • couple • ch
8
2026-03-30 • via Nuitee
C
Camelia • solo_traveller • ro
9
2026-03-28 • via Nuitee
R
Rebecca • couple • sg
7
A pleasant stay
Pros:

Spacious area that I can even do yoga and stretching. Very good shower and cappuccinos at breakfast.

Cons:

The windows of the bathroom facing corridor. Not much hot food at breakfast.

2026-03-27 • via Nuitee
P
Pablo • solo_traveller • ch
9
2026-03-26 • via Nuitee
T
Tanja • couple • ch
8
2026-03-23 • via Nuitee
F
Fabienne • extended_group • ch
7
Nous avons passé un bon séjour
Pros:

Chambre assez spacieuse et confortable.
Hôtel bien situé.

Cons:

Le réceptionniste n’était pas très accueillant à notre arrivée. Celle du lendemain beaucoup plus sympathique.
Le petit déjeuner assez cher et à 9h00, il y avait plusieurs denrées qui étaient terminées et qui n’ont pas été renouvelées.

2026-03-23 • via Nuitee