Troja Resort - Hotel & Restaurant

Hotels
9.1 (33 reviews)
Rruga Zogjaj , Shupenzë , Shupenzë , al

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Non-smoking throughout
Kids' outdoor play equipment
Evening entertainment
See all facilities

Review Highlights

Pros:
New facilities
Beautiful location
Great staff
Comfortable room
Cons:
Unmotivated young staff
Inconsistent service
Noise disturbances

Categories

Cleanliness
9.45
Cleanliness was noted to be superb, contributing positively to the overall experience.
Service
8.95
Service was inconsistent, with young staff lacking experience, but some staff made efforts to accommodate guest needs.
Location
9.25
The hotel's location was excellent for outdoor activities such as biking.
Room Quality
9.55
Rooms were described as lovely and comfortable.
Amenities
9.25
Amenities include a beautiful terrace and pool, although some amenities like pool access have additional costs.
Value for Money
8.75
Good comfort for the price, though some aspects like service could see improvement.
Food and Beverage
8.25
Food quality was generally good, but service in the restaurant needs more attention.
Overall Experience
9.35
A very positive experience overall with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 03:22

Property Description

Scenic Mountain Views
Wake up to breathtaking mountain views from your balcony in every room, offering a serene start to your day at Troja Resort.

Exceptional Service
Enjoy top-notch service with our 24-hour front desk, room service, and complimentary continental breakfast served daily.

Modern Amenities
Relax in our well-appointed rooms featuring air conditioning, flat-screen TVs, and cozy bedding, ensuring a comfortable stay for all guests.

Plan your getaway at Troja Resort - Hotel & Restaurant for an unforgettable experience in Shupenzë.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 33 reviews
Cleanliness: 9.45
Service: 8.95
Location: 9.25
Room Quality: 9.55
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.35
C
Christian extended_group at
10
2026-05-06 via Nuitee
O
Olivier extended_group se
8
2026-04-02 via Nuitee
H
Hysen couple al
10
Pros:

Cdo gje ishte perfekte, ambient familjar, i paster dhe modern. Ushqimi perfekt!

Cons:

Asgje

2026-03-22 via Nuitee
E
Ermal family_with_children al
8
2026-03-19 via Nuitee
B
Bler. couple al
10
Pros:

Wonderful place.

Cons:

Nothing.

2026-02-22 via Nuitee
G
Gresa couple gb
10
2025-09-30 via Nuitee
M
Marvin extended_group de
8
Pros:

Es ist alles sehr neu und hat ein einheitliches Konzept, auf der großen Terrasse kann man die Aussicht genießen, es gibt einen Pool hinterm Haus zum entspannen

Cons:

Personal ist recht jung und wirkt nicht so motiviert, nur die Supervisor können englisch, alle versuchen aber die Fragen zu beantworten und Wünsche zu beherzigen (zB haben wir nach etwas hin und her auch zwei vegane Frühstücke erhalten, die lecker waren)

2025-09-17 via Nuitee
S
Stephan extended_group ie
8
2025-09-16 via Nuitee
M
Marcin family_with_children pl
8
2025-09-07 via Nuitee
C
Celia extended_group gr
10
Pros:

Excellent location for biking as well.
The hotel it self was very beautiful, they had everything and the stuff was lovely. Will definitely visit again.

2025-09-07 via Nuitee
V
Valerie couple fr
9
Pros:

Très bel hotel, cadre agréable et calme. Restaurant avec plats bons et copieux.

Cons:

Il manquait juste les bouteilles d'eau dans le frigo

2025-09-06 via Nuitee
M
Mina family_with_children al
7
Pros:

The fresh nature, location,quietness and comfortable room.

Cons:

Not profesional and dont training waiters staff,
Because l pay double dinner without order it some foods. They dont explain the menu that is including or not.

The breakfast is poorly.

2025-08-25 via Nuitee
M
Marcin couple pl
9
2025-08-23 via Nuitee
X
Xhensil SHKB couple al
10
2025-08-23 via Nuitee
D
Dingetje Lena family_with_children nl
10
Pros:

Prachtige accommodatie, werkelijk aan alles is gedacht!

2025-08-19 via Nuitee
E
Estelle couple fr
9
luxe et le confort
Pros:

Le confort de la chambre luxueuse pour le tarif, magnifique terrasse, salle de bain magnifique, belle vue, bon restaurant

Cons:

Le bruit matin et soir des enfants sur la terrasse face au restaurant et de certains parents qui crient tôt le matin sur eux.
Ne pas choisir une chambre juste au dessus de l entrée du restaurant

2025-08-15 via Nuitee
P
Patrick family_with_children dk
6
2025-08-13 via Nuitee
D
daniel couple nl
6
Room lovely, restaurant experince could be better.
Pros:

The room, the breakfast

Cons:

There's potential if the staff is a bit more attentive to service in the restaurant. We had to order five times before we got a drink, and the steak was unfortunately cooked dry.

the waiters were clearly young and inexperienced in dealing with tourists who don't speak albanian

2025-08-09 via Nuitee
E
Erida family_with_children al
9
Cool evening at summer
Pros:

The staff was great. Food at the restaurant was very good. Breakfast was great. Beds were comfortable and cleanliness superb.

Cons:

Staying at the swimming pool was not free for guests. It has to be stated from the beginning during the booking process.

2025-08-04 via Nuitee
R
Rozafat family with young children al
9
Superb
2025-07-20 via Nuitee