Sugar Marina Resort - LAGOON - Villas, Naiyang Beach

Hotels
Independent
8.8 (74 reviews)
4/24, Sa Khu, Phuket, 83110 , Sa Khu , TH

Facilities

Free beach shuttle
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Smoke-free property
Free self parking
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful rooms
Great location
Cons:
No airport shuttle
Average breakfast

Categories

Cleanliness
8.76
It was very clean and the staff was great.
Service
9.23
Outstanding customer service and hospitality; staff were extremely helpful and supportive.
Location
8.77
Conveniently close to the airport.
Room Quality
8.72
Room was beautiful and spacious for a family of 6.
Amenities
8.75
Nice features like the app for scheduling and ordering service.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
8.26
Breakfast was amazing, but one review mentioned it was terrible.
Overall Experience
9.23
Overall experience was amazing, with a highly positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:48

Property Description

Amenities
Relax in the garden and make use of complimentary wireless internet access and concierge services.
Take advantage of the complimentary beach shuttle to easily access the nearby surf and sand.
Enjoy dining at the restaurant, a drink at the bar/lounge, and snacks at the hotel's coffee shop/cafe.

Featured Amenities
Experience convenience with a 24-hour front desk, luggage storage, and lockers.
Benefit from free self-parking onsite for a hassle-free stay.
Wake up to cooked-to-order breakfasts available daily for a fee from 7:00 AM to 11:30 AM.

Accommodations
Feel at home in one of the 103 guestrooms with complimentary wireless internet access.
Relax in bathrooms with showers and provided slippers.
Enjoy conveniences like safes, blackout drapes/curtains, and housekeeping upon request.

Book your stay at Sugar Marina Resort - LAGOON - Villas, Naiyang Beach now for a truly relaxing getaway!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Private host property

Location

Guest Reviews

8.8
Based on 74 reviews
Cleanliness: 8.76
Service: 9.23
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
C
Caitlin friends
10
Pros:

The staff were quick to check us in and offered to escort us to our room taking our suitcases for us. The room was gorgeous with a view of the pool which was huge. She also took the time to explain breakfast times and other avaliable amenities. They have cute little robes and flip flops and beachtowels avaliable too for exta comfort

2025-10-05 via Nuitee
B
Belinda family
8
Pros:

The hotel is a convenient location to Phuket airport, only 5 minutes away and they offer a shuttle bus to both the airport and local beaches. The bathroom shower has fantastic pressure and the beds are comfortable with crisp sheets. The pool is good although the water looked a bit cloudy during our brief stay. Floating breakfast was delivered on time, a nice selection of fresh food. A great family owned thai food place is located outside the entry to the hotel, simple and clean but delicious food.Overall our stay was great & would definitely return especially if you need a night close to the airport.

2025-10-02 via Nuitee
A
Akiana
10
Pros:

My 3-night stay at Sugar Marina Resort Lagoon was nothing less than amazing! I stayed in a villa with pool access and a jacuzzi, which made the experience so relaxing. The customer service and hospitality were outstanding — everyone was warm and welcoming.
A special thank you to Pin and Reena for going above and beyond. They kindly translated for me when needed and even helped recover my lost passport during my trip. I am beyond thankful and grateful for their assistance.
I would definitely stay here again and highly recommend this resort to anyone visiting Phuket!

2025-09-26 via Nuitee
S
Samantha
10
Pros:

It’s a new building and not too much around the area as it’s not as developed as the southern parts of the island however the hotel feels like a tiny home stay

2025-09-26 via Nuitee
A
Ali family
10
Pros:

Best hotel I’ve stayed at so far. Staff truely amazing, best service! Recommend family non family to visit, suitable for either. I can’t wait to come back and enjoy this place again!

2025-09-18 via Nuitee
F
Fai partner
10
Pros:

The best hotel near the airport by a long shot!!! Would highly recommend

2025-09-14 via Nuitee
D
Dondoria partner
10
Pros:

Staff members were extremely helpful and supportive.

2025-09-02 via Nuitee
A
Amanda family
10
Pros:


After 22 hours of traveling. We arrived to the hotel which was very beautiful from the moment we pulled up. Also, they are very close to the airport. We were greeted with a wonderful smile and wonderful welcome from Aom and Lego along with complimentary, welcome drinks. They helped us check-in and gave us all the information that we would need. The hotel has a app which was very helpful with scheduling room cleaning and ordering food. Breakfast was amazing. Later on that morning, they were pretty helpful in guiding us with tours around the area. And the easiest way to get around.

2025-08-30 via Nuitee
K
Kyle family
10
Pros:

Beautiful hotel. Well worth the stay.

2025-08-28 via Nuitee
K
Keir
10
Pros:

Super cool place, great breakfast and nice restaurant. Nice rooms, amazing staff and the most awesome part is the wraparound pool conveniently located right outside the room. Will definitely return.

2025-08-21 via Nuitee
L
Leah
6
Pros:

When booking on-line it stated that this hotel provides free shuttle to the airport. This is one of the reasons I booked it. However, upon arrival, they said that is not the case and I had to pay for a taxi to take me to the airport.

The gym was unavailable due to maintenance.

The breakfast was average.

Upon arrival, I received an email from Expedia stating that I had received a free 'mini bar', however, when I showed this to the front desk they said it was an accident as my room was a Superior room. So that is an error from Expedia.

There should be some beach umbrellas by the pool for guests who do not have a pool side room.

Staff were friendly and helpful.

2025-08-06 via Nuitee
J
Jenni partner
8
Pros:

Super nice and quiet, a bit far out. Modern tv with Netflix etc.

2025-08-06 via Nuitee
F
Franciene family
10
Pros:

The room was beautiful and big for me and my family of 6. We were extremely early for the 3pm check in but they accommodated us rather quickly. We ordered a massage to the room, which was phenomenal.

2025-07-31 via Nuitee
F
Fang family
10
Pros:

I love the pool, but breakfast was terrible

2025-07-27 via Nuitee
V
Veronica
10
Pros:

It was very clean and the staff was great

2025-07-25 via Nuitee
G
Gladys
8
Pros:

No shuttle to the airport.

2025-07-16 via Nuitee
N
Nick
10
Pros:

Great Stay for one night

2025-07-06 via Nuitee
A
Akanksha family_with_children
8
Pros:

The property was stunning and absolutely value for money spent on it. We stayed here for an overnight stay while travelling from delhi to koh lanta (taking a night pitstop in phuket near the airport).

For our purpose, the location of the property was good but not super close to the beach and where there are a lot other restaurants etc. It was overall convenient though with a small grab ride away.

The service, staff and everything around the property was amazing. The rooms were slick and clean… super modern. We booked a room with an attached private pool and jacuzzi (Most villas have this feature) and it was do refreshing to have a small waterbody closely attached to our room. Have it a very serene feeling.

The highlight of the property was its fitness center and kids activity center. Just amazing with great equipment’s and beautiful kids area. My daughter thoroughly enjoyed in the play area while I explored a nice workout in the small yet amazingly decked gym.

The breakfast was overall good but not the best breakfast buffet. Could have been better with better bakery items, more breakfast options… but i guess for the size of the property this was fine.

Overall great stay and I would not mind staying here again anytime when the need of the hour is a little luxury but also value.

2025-07-06 via Nuitee
M
Michael
10
Great stay
Pros:

Amazing short stay. Hotel is close to the airport and offers a boutique relaxing stay in lovely surroundings. Room is beautiful and has direct access to swim up pool and jacuzzi. Staff are very helpful and friendly. Shuttle to airport or beach. Breakfast was tasty and plentiful. An ideal location for a short or longer stay.

2025-07-06 via Nuitee
J
Jose
10
Pros:

Hotel was clean and safe. Strongly recommend

2025-07-04 via Nuitee