La Grotta Hotel - Phu Quoc Emerald Bay

Hotels
9.1 (54 reviews)
D2-73, Diamond 2 Street, Sun Premier Village Kem Beach Resort, An Thoi Ward , Phu Quoc , vn

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from construction
Linens not fragrant

Categories

Cleanliness
8.35
Some guests mentioned issues with cleanliness, particularly regarding the linens not being fragrant.
Service
9.85
Staff are noted as friendly and helpful, receiving high praise from guests.
Location
9.35
Multiple reviews highlight the convenient location close to the beach.
Room Quality
8.85
Rooms are described as beautiful and well-furnished, although noise was a concern.
Amenities
8.85
No specific comments, but standard amenities found in similar hotel tiers.
Value for Money
9.35
Guests express satisfaction with the value they received for their stay.
Food and Beverage
8.85
No specific comments provided.
Overall Experience
9.35
Overall, guests express a positive experience despite some construction noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:35

Property Description

Beachfront Accommodation with Private Beach Area
Experience a luxurious stay at La Grotta Hotel - Phu Quoc Emerald Bay, located just 2.5 km from Khem Beach. Enjoy the convenience of a private beach area and soak up the sun on the sun terrace overlooking the crystal-clear waters.

Modern Amenities and Services
Indulge in comfort with air-conditioned rooms equipped with essential amenities such as a minibar, flat-screen TV, and a private bathroom. Benefit from 24-hour front desk assistance, airport transfers, and complimentary WiFi during your stay.

Explore Nearby Attractions
Conveniently situated near Sung Hung Pagoda and Vinpearl Land Phu Quoc, venture out to explore the local attractions. With Phu Quoc International Airport just 18 km away, your journey to relaxation begins at La Grotta Hotel - Phu Quoc Emerald Bay.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.1
Based on 54 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.35
L
Liudmila solo_traveller kg
7
В ближайшие 5 лет не ездить на Фукуок.
Pros:

Красивый номер, замечательный, отзывчивый персонал

Cons:

Стройка. Долбежка молотка, дрели слышна даже в 1 ночи.

2025-10-07 via Nuitee
L
Lan couple vn
10
Pros:

Nhân viên nhiệt tình, vị trí gần biển chỉ cách 5 phút đi bộ. Phòng luôn thơm mùi tinh dầu xả, dể chịu.

Cons:

Vòi xịt vệ sinh quá mạnh

2025-08-31 via Nuitee
M
MIZUKI couple jp
10
2025-08-25 via Nuitee
C
Cristina family_with_children it
8
Senza infamia senza lode
Pros:

Posizione molto comoda e ben servita , spiaggia
Street-food e market
Albergo nuovo silenzioso e pulito .

Cons:

Lo staff non parla affatto inglese come spesso accade in Vietnam e’ molto difficile comunicare .
Le lenzuola non profumano anche questo accade molto spesso in Vietnam , basterebbe usare solo un buon ammorbidente

2025-08-18 via Nuitee
R
Riya extended_group in
9
2025-08-17 via Nuitee
A
Agnes solo_traveller my
8
Convenient location and value for money hotel stay.
Pros:

🌟convenient location.

Cons:

🌟unfortunately during my stay there was noise caused by the renovation work near the hotel.

2025-08-10 via Nuitee
N
Nouf family_with_children sa
8
الموظفين ودودين وخصوصا ڤيڤيان كانت متعاونة معنا الى ابعد درجة ❤️
Pros:

ديكور المحل لطيف وجميل تحس انك داخل كفي ومؤثث بطريقة جميلة جدا ابهرتني الصراحة 😍

Cons:

المشكلة كانت بوجود اعمال بناء في المبنى المجاور فلم استطع النوم من الازعاج

2025-07-29 via Nuitee
N
Nguyễn family_with_children vn
10
2025-07-26 via Nuitee
T
Thi young couple au
10
Exceptional
2025-05-24 via Nuitee
A
Anthony review category business travellers us
1
Not As Advertised
Pros:

Many items broken

Cons:

Manager unhelpful, uncooperative and deceptive.

2025-05-10 via Nuitee
Y
Yi-chun young couple tw
10
Excellent!
Pros:

It’s a very comfortable, clean and cozy room with a walkable distance to the beach and local community. There are also many good restaurants, juice bars, venders and massage shops in the area too.

Cons:

Nothing.

2025-04-13 via Nuitee
I
Ivona solo traveller fr
7
Good
2025-04-05 via Nuitee
Илья group ru
10
Small but so cozy rooms with absolutely authentic interior. Great hotel staff and location. Cheap price for rental car.
Pros:

Perfect hotel staff and place

2025-03-06 via Nuitee
N
Nicole group au
9
Superb
Pros:

It is a lovely hotel and the rooms are very comfortable. It is well located within walking distance to the beach and other restaurants and bars.

2025-03-03 via Nuitee
L
Liang family with young children au
7
Good
2025-02-26 via Nuitee
A
Annette young couple gb
9
Superb
Pros:

Lovely stylish decor

Cons:

A shelf in the shower for shampoo etc. would be useful.

2025-02-11 via Nuitee
G
Gregory family with young children ua
9
Wonderful stay
Pros:

We had a wonderful stay at this hotel! The location is absolutely perfect - just a short, walkable distance from the best beach on the island. The staff were exceptionally polite and helpful, always making sure we felt welcome. The room was beautifully designed, fresh, and well-maintained with a comfortable bed and all the necessary amenities for a pleasant stay.

Cons:

However, there is one area that could be improved. During our week-long stay, there was no housekeeping service, including cleaning, towel replacement, or even a toilet paper refill. It would be great if regular housekeeping could be provided to enhance the overall experience.

2025-02-09 via Nuitee
J
Julius with friends de
9
Definitely recommend this hotel
Pros:

The hotel room has every amenity you need. The bed was comfortable, the shower was really good, there is a fan, air conditioning, a fridge, bathrobes etc in the room. The room was decorated beautifully. You can really feel at home at this hotel.

Cons:

Nothing the hotel can do about this, but still something important to note: the area is built up like a french district, a lot of empty houses though which is a bit weird. To get an authentic asian/vietnamese experience you need to drive to other areas on the island. But this is nothing against the hotel itself which was beautiful and perfect to stay at.

2025-02-07 via Nuitee
F
Fan family with young children vn
7
Good
Pros:

The room's design was absolutely picture-perfect, making it easy to capture some stunning photos. Its proximity to the beach was also a major plus. A unique, though slightly unsettling, feature was the timer on the shower head.

Cons:

The bathroom cleanliness needs attention. Specifically, the drill in the bathroom appeared unclean, and the toilet paper provided was of poor quality. The room's strong perfume was overpowering. While the photos online were appealing, the actual room didn't quite live up to expectations. Our Superior Double Room (18 m²) lacked a balcony and suffered from dim lighting. A larger room with a balcony would likely offer a more enjoyable experience.

2025-02-02 via Nuitee
E
Elizaveta solo traveller cz
10
Exceptional
Pros:

Everything top notch! Beautiful comfortable hotel, 5 min walk from the beach, staff pleasant and welcoming. Hope to come again!

2025-02-01 via Nuitee