Heure Bleue Palais - Relais & Châteaux

Hotels
•
Relais & Châteaux
9.1 (654 reviews)
2 Rue Ibn Babouta - Bab M Rrakech , Essaouira , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Comfortable accommodation
Beautiful ambiance
Cons:
Noise from nearby events
Some maintenance issues
Tight parking view from the room

Categories

Cleanliness
8.43
The room was very clean, but some reviews noted concerns about noise and minor issues.
Service
9.9
Staff were consistently mentioned as friendly and accommodating.
Location
9.44
Location in the medina was highlighted as great and convenient.
Room Quality
8.39
Rooms were described as comfortable but some had noise issues.
Amenities
9.42
Great rooftop pool and comfortable sunbeds, adding to the overall ambiance.
Value for Money
8.38
Some reviews felt services did not match the high price.
Food and Beverage
9.43
Breakfast and dinner options received positive comments.
Overall Experience
9.4
Overall stay was enjoyable, with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Luxurious Terrace with Panoramic Views
Experience luxury at its finest with our hotel's terrace boasting a heated outdoor pool overlooking the Medina and the sea. Just a stone's throw away from the beach, revel in the breathtaking views right at the heart of central Essaouira.

Elegant Rooms and Dining Options
Indulge in our spacious rooms and suites adorned with an elegant decor, flat-screen TVs, and marble bathrooms. Choose from various dining experiences, including international and gourmet Moroccan cuisine at our outdoor Courtyard Patio and Moroccan Restaurant. Enjoy light lunches on the panoramic terrace while soaking in the picturesque surroundings.

Cozy Bar and Relaxing Amenities
Unwind at our English Lounge with a piano and fireplace, or opt for entertainment in our cinema room. Pamper yourself at the hammam and massage room for the ultimate relaxation. Plus, enjoy free Wi-Fi, room service, and currency exchange for a hassle-free stay.

Book now for an unforgettable stay at Heure Bleue Palais!

Important information:

Please note that for the Half-Board Formula guests can choose between Lunch and Ftour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 654 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.4
I
isabelle • couple • fr
10
Un lieu de charme pour savourer la douceur d’Esaouira
Pros:

Un charme fou dans un style marocain sobre et élégant . Le personnel est absolument charmant et le service impeccable. Le restaurant sert une cuisine raffinée !

Cons:

La taille du lit en 140 on s’attend à plus grand à ce niveau d’hôtel

2026-04-10 • via Nuitee
J
jasmine • extended_group • au
9
2026-04-08 • via Nuitee
S
Sarah • extended_group • gb
9
Pros:

I am a repeat visitor........hard to dislike any aspect of this hotel

Cons:

Nothing that I can think of.............................................................................................................................................................................

2026-04-06 • via Nuitee
L
Laurentia Johanna Antonia • solo_traveller • nl
10
Ik was op slag verliefd op dit hotel om zijn bijzondere sfeer en het verwarmde zwembad.
Pros:

Heel mooi gebouw en hele goede service. Heerlijk eten. Mooie locatie.

Cons:

Het is traditioneel open in de binnenruimte wat mooi is - maar waardoor wel hele koude wind te voelen is . In de zomer aangenaam denk ik maar voorjaar wat fris. Verder echt waanzinnig mooi hotel.

2026-04-04 • via Nuitee
C
cristiana • couple • it
7
Tutto molto std solo hammam molto piacevole
Pros:

Il fascino un po coloniale

Cons:

Non proprio pulita ho notato dei pezzi di plastica che sono rimasti sul pavimento x 3 gg inoltre nel bagno non funzionava presa elettrica phon e mancava bagno schiuma

2026-03-31 • via Nuitee
S
Sophie • couple • fr
5
Ne vaut pas le label relais châteaux
Pros:

La localisation
Le personnel

Cons:

Propreté
Petit dej
Confort

2026-03-30 • via Nuitee
Y
Yves • couple • fr
6
Très mauvais rapport qualité prix pour la partie hôtel
Pros:

Le restaurant

Cons:

L’hôtel

2026-03-29 • via Nuitee
L
Lucy • couple • gb
10
Pros:

Loved it - lovely and attentive staff, lovely rooms, amazing breakfast, perfect location

Cons:

We left a pair of airpods, I've tried to contact the hotel by email, Instagram and Booking.com but no response...

2026-03-29 • via Nuitee
R
Rina Rossella • solo_traveller • it
8
2026-03-27 • via Nuitee
M
Michael • couple • gb
9
2026-03-27 • via Nuitee
H
Hans Jordi • couple • ch
8
Attraktive verwinkelte Altstadt ( Medina ), lebhafter Fischerhafen und lange Strandpromenade
Pros:

Sehr freundliches Personal, die praechtige Agentur und der grosszuegige Innenhof

Cons:

Das Riad ist ideal fuer die warme Jahreszeit; im
Maerz froren wir beim Fruehstueck in Innengarten und im unheizten Speisesaal beim Fruestueck und beim Nachtessen; fuer das Zimmer erhielten wir einen Elektrofen

2026-03-16 • via Nuitee
B
Bruno • solo_traveller • ch
10
2026-03-09 • via Nuitee
P
Parachutix • extended_group • ad
8
Superbe cadre authentique, atmosphère reposante
Pros:

Une nuit en famille mi-février 2026.
Nous avions réservé 3 chambres supérieures.
Arrivée en fin de journée avec deux voitures: attention pensez à prévenir l'hôtel par téléphone 1/4heure avant votre arrivée car leur emplacement de parking est à l'extérieur des remparts de la médina (en pleine rue juste délimité par une chainette, pas du tout sécurisé). Le personnel de l'hotel viendra vous ouvrir la chainette et porter vos bagages avec une cariole.
Vous serez à 5 minutes à pieds des murailles et de l'océan.
Très bon accueil, personnel très agréable, souriant et professionnel.
Superbe cadre authentique, atmosphère reposante.
Malheureusement plusieurs moment du séjour gâché par le bruit qu'on pu faire des clients chinois: le chuchotement et le respects des voisins leur est inconnu...
Belle chambre fonctionnelle avec cheminée et petit salon. Seul bémol pas de Wifi: inaceptable pour un R&C!
Très bons repas du soir et petit déjeuner.

2026-03-09 • via Nuitee
N
Nana Tom • family_with_children • fr
10
2026-02-24 • via Nuitee
P
PHILIPPE • couple • fr
10
2026-02-23 • via Nuitee
B
Bernard • couple • pt
10
Parfait
Pros:

Tout est bien , c’est probablement un des meilleurs boutiques hôtel au monde

Cons:

Chambre 20 , côté droit les prises usb ne fonctionnaient pas

2026-02-23 • via Nuitee
I
isabelle • couple • fr
9
Séjour très agréable dans un établissement raffiné
Pros:

Établissement élégant avec un patio particulièrement chaleureux le soir quand les lumières s’allument dans le jardin. La terrasse est particulièrement agréable et confortable et la piscine chauffée est un must pour Essaouira à l’intérieur de la Médina. La table est raffinée. C’est l’établissement le plus chic de la Medina sans conteste même si celui-là n’est pas notre préféré

Cons:

Les chambres de base sont élégantes mais n’ont rien extraordinaires

2026-02-14 • via Nuitee
R
Roberta • couple • it
10
Non vedo l’ora di tornare, sicuramente è assolutamente in questo hotel fuori dal tempo.
Pros:

Hotel di eleganza sobria e raffinata.
La colazione a bouffet era fantastica, ricca di prodotti locali buonissimi.
La gentilezza e professionalità di tutto lo staff ha reso il nostro soggiorno fantastico.
Grazie

2026-02-09 • via Nuitee
E
Emmanuelle • couple • es
6
Pros:

Falta de calefacción

2026-01-23 • via Nuitee
F
Frédéric • couple • fr
7
2026-01-19 • via Nuitee