Heure Bleue Palais - Relais & Châteaux

Hotels
Relais & Châteaux
9.1 (646 reviews)
2 Rue Ibn Babouta - Bab M Rrakech , Essaouira , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Comfortable accommodation
Beautiful ambiance
Cons:
Noise from nearby events
Some maintenance issues
Tight parking view from the room

Categories

Cleanliness
8.43
The room was very clean, but some reviews noted concerns about noise and minor issues.
Service
9.9
Staff were consistently mentioned as friendly and accommodating.
Location
9.44
Location in the medina was highlighted as great and convenient.
Room Quality
8.39
Rooms were described as comfortable but some had noise issues.
Amenities
9.42
Great rooftop pool and comfortable sunbeds, adding to the overall ambiance.
Value for Money
8.38
Some reviews felt services did not match the high price.
Food and Beverage
9.43
Breakfast and dinner options received positive comments.
Overall Experience
9.4
Overall stay was enjoyable, with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Luxurious Terrace with Panoramic Views
Experience luxury at its finest with our hotel's terrace boasting a heated outdoor pool overlooking the Medina and the sea. Just a stone's throw away from the beach, revel in the breathtaking views right at the heart of central Essaouira.

Elegant Rooms and Dining Options
Indulge in our spacious rooms and suites adorned with an elegant decor, flat-screen TVs, and marble bathrooms. Choose from various dining experiences, including international and gourmet Moroccan cuisine at our outdoor Courtyard Patio and Moroccan Restaurant. Enjoy light lunches on the panoramic terrace while soaking in the picturesque surroundings.

Cozy Bar and Relaxing Amenities
Unwind at our English Lounge with a piano and fireplace, or opt for entertainment in our cinema room. Pamper yourself at the hammam and massage room for the ultimate relaxation. Plus, enjoy free Wi-Fi, room service, and currency exchange for a hassle-free stay.

Book now for an unforgettable stay at Heure Bleue Palais!

Important information:

Please note that for the Half-Board Formula guests can choose between Lunch and Ftour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 646 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.4
I
isabelle couple fr
9
Séjour très agréable dans un établissement raffiné
Pros:

Établissement élégant avec un patio particulièrement chaleureux le soir quand les lumières s’allument dans le jardin. La terrasse est particulièrement agréable et confortable et la piscine chauffée est un must pour Essaouira à l’intérieur de la Médina. La table est raffinée. C’est l’établissement le plus chic de la Medina sans conteste même si celui-là n’est pas notre préféré

Cons:

Les chambres de base sont élégantes mais n’ont rien extraordinaires

2026-02-14 via Nuitee
R
Roberta couple it
10
Non vedo l’ora di tornare, sicuramente è assolutamente in questo hotel fuori dal tempo.
Pros:

Hotel di eleganza sobria e raffinata.
La colazione a bouffet era fantastica, ricca di prodotti locali buonissimi.
La gentilezza e professionalità di tutto lo staff ha reso il nostro soggiorno fantastico.
Grazie

2026-02-09 via Nuitee
E
Emmanuelle couple es
6
Pros:

Falta de calefacción

2026-01-23 via Nuitee
F
Frédéric couple fr
7
2026-01-19 via Nuitee
L
loes couple nl
9
fantastisch hotel in een historisch gebouw in de Medina
Pros:

Het is een schitterend hotel gevestigd in een historisch gebouw in de medina. de service is excellent. Er is een prachtig dakterras met zwembad met een uitstekende service. De bar is heerlijk om een drankje te nuttigen aan het einde van de middag of het begin van de avond. De locatie is in de medina , op loopafstand van het strand.

Cons:

we bezochten Marokko in januari. houd er rekening mee dat het dan in de avonden en ochtend koud is. Het restaurant en de bar worden met openhaard vuur verwarmd. Voor heel marokko geldt dat je in die periode ook warme kleding mee moet nemen. Overdag loopt de temperatuur makkelijk tot 20 graden of hoger op.

2026-01-13 via Nuitee
T
Tarik couple gb
10
2026-01-05 via Nuitee
C
Celine couple fr
9
La beauté du lieu
Pros:

L’emplacement au cœur de la médina, le patio magnifique, la terrasse m, chambre confortable et tes belle salle de bain.

2026-01-04 via Nuitee
A
Abdulla couple sa
10
2025-12-17 via Nuitee
A
Alix extended_group fr
10
2025-11-10 via Nuitee
S
Susan couple gb
9
A romantic and relaxing stay in a comfortable and friendly hotel with great service.
Pros:

Fantastic breakfast with a lot of options and local specialities as well as the usual pastries, toast and eggs. Coffee was great. Dinner was good too. Enjoyed a lovely chicken tagine and lamb couscous. The room was very clean with a very comfortable bed and plenty of space. The location is great and right near the Bab Marrakech. As it's within the walls there is a little noise until late but we found that closing the door to the bathroom eliminated that and we slept extremely well. Watching the sunset from the roof was a very special experience. Eric Molle, Mohammed and all the team were fantastic and looked after us really well. A very special place and a good place to explore Essaouira from. There is a rooftop pool and lots of places to sit and relax.

Cons:

The shower floor was a little slippery but apart from that everything was good.

2025-11-07 via Nuitee
C
CEDRIC couple fr
6
2025-11-06 via Nuitee
B
Bruna extended_group it
10
Pros:

L’atmosfera e il fascino del riad. La cena eccellente

Cons:

Niente

2025-10-29 via Nuitee
N
Nicky couple gb
9
Excellent!!! Loved everything amd will return!
Pros:

Location in a beautiful Riad close to the Medina. Staff all so friendly. Delicious breakfast selection and excellent evening meals too. Lovely toiletries in the bathroom. Spa treatment very good. Rooftop pool and comfortable sunbeds and great lunch choices.

Cons:

Nothing

2025-10-26 via Nuitee
P
Paul couple gb
10
Pros:

All round top quality hotel with fabulous terrace and pool

Cons:

Was very noisy at night on SE side of hotel. There was a wedding venue nearby and loud music went on until 2am one night and 6am the next, and rather disturbed our sleep

2025-10-25 via Nuitee
L
Lefebvre family_with_children fr
10
Une parenthése enchantée.
Pros:

Emplacement incroyable. La beauté, le style et le raffinement du lieu. La terrasse avec la piscine surplombant la médina avec vue jusqu’à la mer. Les couleurs ! La qualité du petit déjeuner.
Et le personnel adorable et au petit soin.
Magique

Cons:

Rien

2025-10-23 via Nuitee
N
Nicolas family_with_children fr
9
Confort, charme et bienveillance
Pros:

Le charme de l’ancien, le personnel bienveillant et le rooftop

2025-10-21 via Nuitee
M
Malgorzata family_with_children ch
10
2025-10-15 via Nuitee
T
Tanya solo_traveller nz
9
Highly recommend for great service and and comfortable, convenient location.
Pros:

Location good
Staff great
Breakfast fabulous
Pool an added bonus

Cons:

Room dark and next to laundry room meant it was a bit noisy.

2025-10-09 via Nuitee
K
Kim-Finja couple ch
10
2025-10-08 via Nuitee
A
Anne Marie couple nl
9
Zeer aangename accommodatie op prima locatie.
Pros:

Locatie en ruime luxe kamer met balkon. zwembad op het dak met groot terras, heel comfortabel met ligbedden en mogelijkheid voor lunch. Heerlijke dikke lakens, in de badkamer en aan het zwembad

Cons:

Wat minder prettig is, is dat de binnenplaats tochtig en fris kan zijn tijdens het overigens uitgebreide ontbijtbuffet.

2025-10-07 via Nuitee