J Hotel, Shanghai Tower

Hotels
9.4 (391 reviews)
No. 126 Dong Tai Road , Shanghai , cn

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Poor cleanliness
Unprofessional service
Underwhelming value for money

Categories

Cleanliness
8.64
Issues mentioned regarding cleanliness and smoking in the corridor.
Service
9.14
Some staff were friendly, but issues with training and follow-up were noted.
Location
10
Positive comments on the accessibility and area around the hotel.
Room Quality
9.14
Comfortable beds mentioned, but issues with bedding and shower noted.
Amenities
10
Positive feedback on gym and spa facilities, plus the personal tour.
Value for Money
8.64
Concerns raised about the worth for price paid.
Food and Beverage
9.64
Breakfast was good but lacked more vegan options.
Overall Experience
10
Overall, a terrific experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:53

Property Description

Luxurious Accommodation with Stunning Views
Located in Shanghai's vibrant Pudong district, J Hotel, Shanghai Tower offers a range of upscale amenities for a memorable stay. The hotel boasts allergy-free rooms, a fitness centre, and free WiFi throughout.

Exquisite Dining and Leisure Facilities
Guests can enjoy a delightful dining experience at the on-site restaurant or unwind at the bar. The indoor pool provides a relaxing escape, while the concierge services ensure a seamless stay.

Modern Rooms with Premium Features
Each room at J Hotel is elegantly furnished and equipped with modern conveniences such as air conditioning, a flat-screen TV, and a coffee machine. Some rooms even feature a fully equipped kitchen, perfect for longer stays.

Book your stay at J Hotel, Shanghai Tower - Above All Else, Overlooking the Bund, and indulge in luxury amidst the iconic skyline of Shanghai.

Important information:

Thank you for choosing to stay with J Hotel Shanghai Tower. In order to make better arrangements for your stay, hotel butler will contact you one day in advance according to your phone number and we look forward to hearing from you.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for CNY 202 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CNY 368 per person per night when using an existing bed.
    People no matter the age stay for CNY 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 391 reviews
Cleanliness: 8.64
Service: 9.14
Location: 10
Room Quality: 9.14
Amenities: 10
Value for Money: 8.64
Food and Beverage: 9.64
Overall Experience: 10
B
Bolot couple kg
10
2026-03-14 via Nuitee
E
Elena family_with_children ru
10
2026-03-14 via Nuitee
M
Mikhail extended_group ru
10
2026-03-09 via Nuitee
A
Akash solo_traveller ae
10
2026-03-07 via Nuitee
M
Martin couple de
8
Pros:

Ausstattung, alles war noch sehr neu.

Cons:

Spa Bereich passt nicht zum Hotel erinnert mehr an ein Schwimmbad aus meiner Schulzeit. Außerdem war es dort sehr kalt

2026-03-03 via Nuitee
A
Aleksandr couple ru
8
2026-03-02 via Nuitee
M
Mohammad Hafizi family_with_children gb
10
2026-02-28 via Nuitee
M
Melany couple fr
8
Séjour au 7eme ciel
Pros:

La chambre le confort la vue et le service

Cons:

Devoir utiliser la pression de l’eau de la douche au maximum pour avoir de l’eau chaude c’est très désagréable car du coup le jet d’eau est beaucoup trop fort et fouette votre corps… inacceptable pour un 5 étoiles et aussi une mauvaise gestion du deposit au moment du Check out qui peut créer des quiproquos

2026-02-25 via Nuitee
T
Tarik couple fr
10
2026-02-24 via Nuitee
L
Liam Thomas solo_traveller gb
7
Great hotel, probably wouldn’t stay here again • needs improvement
Pros:

They upgraded me to a Grand Suite which was a great gesture, the room was very spacious, was spotless, and the mini bar had a good variety of options.

The views from the room were spectacular, elevators were fast and it was seamless. Butler service prompt and convenient

Location is brilliant, right outside metro station.
Staff at Reception was very nice, ones at the elevators too.

Cons:

When I arrived, the staff was treating me like some sort of tourist who’s lost despite me telling them I’ll be arriving that hour and when they found out I was staying there - they didn’t really change their mood

As soon as I used the hotel’s complementary cables to charge devices, the metal thing on one of them came loose and got stuck in my phone. I managed to get it out. I asked a butler if they could provide me a replacement which they did, although the packaging said ‘fast charging’ it was averaging around 5W - which was very slow. They should really be doing quality checks as I’ve had that happen to me before and it got physically stuck in my phone and I had to buy a new one furthermore it could electrocute whoever (unlikely)

The breakfast was not organised well, and quite unprofessional. When I went in, a staff member took me outside and sat me down in the lounge with no explanation and offered me a drink I was confused

Then she comes back, she sits me at a table then a waitress says that I can go and get stuff from the buffet, she said this like she was annoyed at me, had a american accent or sounds like one at least - I grabbed fruit, muffins, croissants (there were other stuff there) and as soon as I was done, she comes back to me around 10 minutes after with a menu asking me what I’d like to have in a grouchy mood

Why tell me to go to the buffet and that and then tell say you can order something proper like a omelette? Menu should’ve been given as son ask I sat down and the buffet offered afterwards. I seen other people have stuff which wasn’t from the buffet but I thought mine is only limited to the buffet cause it was included with the room.

For me, I live in the UK but the breakfast was alright, it wasn’t anything special and it’s like the average hotel breakfast you get in a low budget. Omelette and waffles was nice, nothing social.

2026-02-23 via Nuitee
Y
Ye couple hu
10
2026-02-22 via Nuitee
H
Hansjörg solo_traveller de
9
Pros:

Das Zimmer mit der zentralen Dusche und der gleichzeitige fantastischen Aussicht

Cons:

Einige Räume waren überraschend kühl

2026-02-12 via Nuitee
J
Jonathan couple de
10
2026-02-11 via Nuitee
I
Ivan couple hr
10
2026-02-10 via Nuitee
X
Xuan family_with_children us
4
非常不值得这个价格,很后悔入住,简直是浪费钱。而且窗户玻璃实在太脏,view需要透过那么多灰尘,实在难受
Pros:

早餐看起来很丰富,但是order的端上桌都是冷的,虽然看起来非常漂亮,但是好像是食物标本,吃起来很一般。

Cons:

特别糟糕的房间动线设计和室内装修,很cheap,很不方便,大而不当,尤其是室内灯光开关的设计,简直糟透了,我想留一盏较远的落地台灯独自亮着,尝试了无数遍,找不到如何做到,从来没有发生过。还有就是酒店提供的毛巾,味道太难闻了,闻起来很脏,就像地铁里闻到的拥挤的味道,非常让人不适。简直就是不敢用。

2026-02-09 via Nuitee
B
Bo couple au
10
2026-01-30 via Nuitee
E
Elena couple ru
6
2026-01-28 via Nuitee
B
Bin hong family_with_children tw
10
2026-01-28 via Nuitee
K
Kuba family_with_children pl
10
When it’s good - it’s good. You see quality in bad moments. They did 10/10
2026-01-27 via Nuitee
J
jonas couple it
10
2026-01-27 via Nuitee