Ocean Beach Hotel & Spa - OCEANA COLLECTION

Hotels
6.3 (1904 reviews)
East Overcliff Drive , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Poor cleanliness and maintenance
Unhelpful staff
Subpar food quality

Categories

Cleanliness
5.44
The hotel is very dated, with issues such as a broken bathroom door and peeling carpet, indicating a lack of cleanliness and maintenance.
Service
7.41
Staff were friendly in some reviews, but also noted as unhelpful and poorly trained in others.
Location
7.95
Location is generally appreciated for its proximity to the town center and views.
Room Quality
5.4
Several issues reported, including hot rooms, broken amenities, and signs of neglect.
Amenities
5.93
Amenities like breakfast were heavily criticized, and the spa facilities were not on site.
Value for Money
6.89
The hotel presents itself as a budget option, but inconsistencies in service and quality may not justify the costs.
Food and Beverage
4.44
Breakfast was described as the worst had, with equipment malfunctions and poor hygiene.
Overall Experience
6.91
Experiences varied; while some enjoyed their stay, issues with service, cleanliness, and amenities significantly impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:45

Property Description

Stunning Seafront Location
Embrace breathtaking views of Bournemouth Bay from Ocean Beach Hotel & Spa's outdoor pool and sea-facing rooms.
Luxurious Amenities
Indulge in en-suite bathrooms, TVs, and complimentary tea/coffee facilities in every room. Enjoy discounted 3-course dinners and international cuisine at the Italian Cafe and Lounge.
Relaxation and Recreation
Unwind at the Oceana Day Spa or access the leisure club with indoor pool and mini gym at the Suncliff Hotel. Outdoor pools, restaurants, and bars within the resort offer ultimate relaxation.
To experience seaside luxury and relaxation, book your stay at Ocean Beach Hotel & Spa today.

Important information:

The Ocean Beach Hotel & Spa has a solar heated outdoor pool. During the winter months this is closed but guests are welcome to use the indoor pool sauna and mini gym in the Suncliff Hotel which is directly next door. Please note that restricted opening hours and age limitations apply for the outdoor pools.

If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.

Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property.

At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Sauna is closed from 2027-02-01 until 2027-01-29
Fitness center is closed from 2027-02-01 until 2027-01-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £6 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

6.3
Based on 1904 reviews
Cleanliness: 5.44
Service: 7.41
Location: 7.95
Room Quality: 5.4
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 4.44
Overall Experience: 6.91
J
Jess A solo_traveller gb
1
Mist horrendous hotel I've ever stayed it.......AVOID
Pros:

Some of the staff were lovely and polite but that's all for good things

Cons:

The while place is run down. Not fot for purpose and must be avoided by all. My case is currently been looked into by booking.com

2026-07-03 via Nuitee
C
Csilla couple gb
1
Very dissapointed
Pros:

Nothing

Cons:

Ridiculous, we parked there for 1.5 hour, got a parking fine for 100 pound, bare in mind we could not stay in the hotel as the room had 40 degrees and no fan or aircon so we checked out, they refunded the parking and now we got a penalty!

2026-07-02 via Nuitee
R
Ramon couple gb
3
Not worth it better hotels in the area
Pros:

None not using it again

Cons:

The view

2026-07-01 via Nuitee
B
Beata solo_traveller gb
2
2026-07-01 via Nuitee
J
Jeremy solo_traveller gb
9
2026-06-29 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Lovely cliff hotel, with sea views. Room was spacious, comfortable, if slighly basic. But value fpr money paid. Great location to city centre and beach. Great staff.

Cons:

Slighly dated decor,

2026-06-29 via Nuitee
I
Irina couple gb
3
2026-06-29 via Nuitee
S
Steve solo_traveller gb
5
2026-06-29 via Nuitee
P
purnell solo_traveller gb
6
Pros:

Great location and fantastic value for money

Cons:

Dated facilities and no aircon

2026-06-29 via Nuitee
A
Adrian solo_traveller ro
5
2026-06-28 via Nuitee
J
Jane family_with_children gb
7
2026-06-28 via Nuitee
L
Luis Alfonso couple gb
8
2026-06-27 via Nuitee
P
Peter couple gb
8
Pros:

much better than expected

2026-06-27 via Nuitee
I
iwuchukwu solo_traveller gb
7
2026-06-26 via Nuitee
E
Esraa couple gb
5
It was okay but for 99£ a stay not good for the price
Pros:

Nothing

Cons:

No air conditioner in the hotel.
No ice
No still water
No redbull

2026-06-26 via Nuitee
S
Suhasini couple gb
1
Disappointed
Pros:

Worst place I ever stayed at bedsheets has stains on it and smelt like fish.

Cons:

Dirty,bugs everywhere in the room and disrespectful staff.

2026-06-25 via Nuitee
M
Maddie couple gb
1
2026-06-25 via Nuitee
I
Ismail family_with_children gb
1
Pros:

To be owned nothing not clean good,rules about staying there,trying to do a pressure to the clients,

Cons:

Everything just location was good

2026-06-25 via Nuitee
M
Maureen family_with_children gb
1
Awful
Pros:

Not much

Cons:

The staff were awful!
The pool had only a few sun loungers for a full hotel and outdoor pool
People bringing and BREAKING glasses around the pool!
Cold breakfast
Just awful

2026-06-25 via Nuitee
G
Geni family_with_children gb
1
Never again
2026-06-25 via Nuitee