فندق الاندلس الماسي

Hotels
6.4 (2405 reviews)
المدينة المنورة طريق قربان النازل مقابل هيرفى , Al Madinah , sa

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Bus service available
New hotel
Cons:
Lack of cleanliness
Rude staff
Inaccurate booking information

Categories

Cleanliness
4.61
Multiple reviews mentioned lack of cleanliness, dirty rooms, and unclean bathrooms.
Service
7.58
Service was noted as rude or lacking, but some positive feedback was given about the bus service.
Location
6.62
Location was described as far from Haram and not convenient for travelers.
Room Quality
7.07
Rooms are noted as good but many mentioned the need for improvements and cleaning.
Amenities
6.1
Amenities were lacking as noted by the absence of necessary facilities and cleanliness.
Value for Money
5.56
Considered not worth the price according to multiple reviews.
Food and Beverage
7.11
No specific comments on food, assumed standard for similar hotels.
Overall Experience
6.58
General dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:27

Property Description

Prime Location:
The hotel is conveniently situated near major attractions such as Al-Masjid an-Nabawi and Quba Mosque, offering guests easy access to key landmarks.

Modern Amenities:
Enjoy comfortable rooms equipped with essential amenities like air-conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for all guests.

Exceptional Service:
With a 24-hour front desk, shuttle service, and free WiFi, guests can expect top-notch service and convenience throughout their stay.

To book your stay at Al Andlus Palace Hotel 2 and experience these features yourself, reserve now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.4
Based on 2405 reviews
Cleanliness: 4.61
Service: 7.58
Location: 6.62
Room Quality: 7.07
Amenities: 6.1
Value for Money: 5.56
Food and Beverage: 7.11
Overall Experience: 6.58
H
hassan • family_with_children • sa
2
Pros:

the sweepers and cleaners and the other bangladeshi staff was very good

Cons:

absolute illetrate people on the counter,dont know english and absolute illetrate,no manners no education,dont understand a simple thing,wasted my 2 hours and didnot even appologise that illetrate arabic person..other than him other staff was good,specially bangladeshi sweepers and cleaners

2026-02-14 • via Nuitee
شويحنة • family_with_children • sa
8
Pros:

خدمة جيدة ومحترمين بتعامل مع النزلاء

Cons:

أرجو عدم تأجير العزاب جانب غرف العوائل
لكل منهم خصوصيته. وشكرآ لتفهمكم

2026-02-14 • via Nuitee
M
Mohamed • solo_traveller • eg
8
2026-02-14 • via Nuitee
M
Mohammad • couple • bh
5
2026-02-14 • via Nuitee
W
Wahab • family_with_children • sa
8
2026-02-13 • via Nuitee
A
ALI • couple • sa
6
لابأس بها
Cons:

لو كان هناك سرير مزدوج

2026-02-13 • via Nuitee
S
salim • family_with_children • sa
3
If you don't find any properties near to haram ,then only visit that place
Pros:

Location was very good

Cons:

Quite not clean , dental kits not available , water bottles also missing.

2026-02-12 • via Nuitee
B
Bhat • extended_group • sa
4
2026-02-12 • via Nuitee
I
Imad • couple • sa
8
2026-02-11 • via Nuitee
A
Abdullah • family_with_children • eg
5
Cons:

The hotel have to offer an bus to haram
It worked only first day and then
They told us that the bus is broken and they refused to give us an alternative solution
Rooms too narrow

2026-02-11 • via Nuitee
S
Syed • family_with_children • sa
6
2026-02-11 • via Nuitee
K
Kawthar • couple • nl
6
It is ok
Pros:

I did find what I have booked which is room with tow beds so they give us a room with three room .

Cons:

There was an open big hole in the bathroom floor that had to be sealed , it was not the actual drain but a different opening altogether.

2026-02-10 • via Nuitee
Z
Zerouali • solo_traveller • sa
6
على العموم جيده
Pros:

الغرفة جيدة ونظيفة

Cons:

المكان بعيد عن الحرم وفي شبه في اسم الفندق خلق لنا مشكل فالاول كنا نتوقع جنب الحرم نظرا لتطابق الاسم مع فندق تاني

2026-02-10 • via Nuitee
S
Sameh • solo_traveller • qa
3
2026-02-10 • via Nuitee
S
Salman • couple • gb
4
Pros:

Rooms

Cons:

Receptionist

2026-02-09 • via Nuitee
K
KARRAR • extended_group • iq
10
لاشيء
Pros:

قريب من مطاعم وقريب من المصبغه ومصافط متوفره

Cons:

عدم وجود باصات نقول للحرم

2026-02-09 • via Nuitee
حبيب • couple • sa
10
2026-02-08 • via Nuitee
مسلم • family_with_children • sa
8
2026-02-08 • via Nuitee
K
Kisuule • solo_traveller • sa
8
2026-01-31 • via Nuitee
A
Ayat • extended_group • jo
1
Cons:

الاسم في الواقع قصر الاندلس الماسي وليس الاندلس الماسي ويوجد خارج الحرم وليس قريب كما هو مكتوب انما هذه المواصفات لفندق الاندلسي الماسي فقط
وجهاز التكييف معطل بالكامل

2026-01-31 • via Nuitee