فندق الاندلس الماسي - Alandalus Diamond Hotel

Hotels
6.4 (2559 reviews)
المدينة المنورة طريق قربان النازل مقابل هيرفى , Al Madinah , sa

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Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Bus service available
New hotel
Cons:
Lack of cleanliness
Rude staff
Inaccurate booking information

Categories

Cleanliness
4.61
Multiple reviews mentioned lack of cleanliness, dirty rooms, and unclean bathrooms.
Service
7.58
Service was noted as rude or lacking, but some positive feedback was given about the bus service.
Location
6.62
Location was described as far from Haram and not convenient for travelers.
Room Quality
7.07
Rooms are noted as good but many mentioned the need for improvements and cleaning.
Amenities
6.1
Amenities were lacking as noted by the absence of necessary facilities and cleanliness.
Value for Money
5.56
Considered not worth the price according to multiple reviews.
Food and Beverage
7.11
No specific comments on food, assumed standard for similar hotels.
Overall Experience
6.58
General dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:27

Property Description

Prime Location:
The hotel is conveniently situated near major attractions such as Al-Masjid an-Nabawi and Quba Mosque, offering guests easy access to key landmarks.

Modern Amenities:
Enjoy comfortable rooms equipped with essential amenities like air-conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for all guests.

Exceptional Service:
With a 24-hour front desk, shuttle service, and free WiFi, guests can expect top-notch service and convenience throughout their stay.

To book your stay at Al Andlus Palace Hotel 2 and experience these features yourself, reserve now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.4
Based on 2559 reviews
Cleanliness: 4.61
Service: 7.58
Location: 6.62
Room Quality: 7.07
Amenities: 6.1
Value for Money: 5.56
Food and Beverage: 7.11
Overall Experience: 6.58
S
Safouane • extended_group • ae
10
2026-04-15 • via Nuitee
N
Noor Hosain • family_with_children • bd
10
2026-04-14 • via Nuitee
خالد • family_with_children • iq
10
2026-04-14 • via Nuitee
I
Idris • couple • sa
7
Quite and clean
Pros:

1

Cons:

The seawge water drain sund was laud and disturbing I hope you will cover by sund proofing cover

2026-04-14 • via Nuitee
المخرق • solo_traveller • sa
5
Pros:

كانت الطاقم من العماله جيده و مبتسمه دوما و متعاونه

Cons:

الازعاج المفرط من بعض أفراد الحملات الوافده من الخارج

2026-04-12 • via Nuitee
ام الفارس • family_with_children • sa
6
حاجات لم تعجبني في الفندق
Cons:

الكوفي ماعليه رقابه من ناحيه النطافه مافي تر0 تيب كذلك اثنا تواجدنا في الاستقبال العمال يكبون المويه علينا احنا جالسين ينظفون غير ريحه المتظف اخنا تعبانين مغنا ضيق في التنفس كذلك الغرف غير نطيفه الشباك تراب الستاير كمامن

2026-04-12 • via Nuitee
M
Mahmoud • couple • us
8
Pros:

I would like to sincerely commend the honesty and professionalism of the hotel staff. I lost 500 SAR in my room, and one of the staff members found it behind the door. Instead of ignoring it, he went above and beyond by checking the cameras to confirm it had fallen from me. He then obtained my contact information from the front desk, called me, and patiently waited for my return to the hotel to personally hand the money back to me.

This level of integrity and dedication is truly exceptional, and I am very grateful for his honesty and effort.

2026-04-11 • via Nuitee
A
Alaa • family_with_children • sa
8
Pros:

جميلة

Cons:

سعر

2026-04-09 • via Nuitee
M
Mohamed Ibrahim • family_with_children • ae
8
2026-04-08 • via Nuitee
K
Kamal Kamal Ibrahim • family_with_children • ae
1
Pros:

Nothing

Cons:

Everything

2026-04-06 • via Nuitee
ماجد • couple • sa
9
2026-04-06 • via Nuitee
A
Ali • family_with_children • sa
1
Pros:

No

Cons:

Kadab

2026-04-06 • via Nuitee
M
mohamed • couple • eg
10
شكر للضيافة
Pros:

مناسب جدا

Cons:

المعاملة لطيف

2026-04-05 • via Nuitee
T
TELAL • couple • sa
10
2026-04-04 • via Nuitee
علي • extended_group • jo
10
2026-04-04 • via Nuitee
M
Mahmoud • extended_group • eg
10
2026-04-04 • via Nuitee
R
Rasul • family_with_children • ru
9
2026-04-03 • via Nuitee
K
Karim • extended_group • ma
6
2026-04-03 • via Nuitee
ماهر • family_with_children • sa
10
2026-04-03 • via Nuitee
S
SHER ALAM • extended_group • qa
1
Cheeter
Pros:

NOTHING

Cons:

ITS CHEATING. YOU ARE SHOWING NAME ALUNDALAS ALMASI HOTEL ALTHOUGH THE HOTEL NAME IS ALUNDALAS DIAMOND ALMASI HOTEL. And the location is completely different.

2026-04-02 • via Nuitee