Lofts do Pilar - pousada

Hotels
7.4 (53 reviews)
Rua Benedito Valadares, 221 , Ouro Preto , br

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Hot tub/Jacuzzi
Breakfast in the room
Non-smoking throughout
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Review Highlights

Pros:
Great room quality
Friendly staff
Cons:
Service miscommunication
Inadequate cleanliness procedures

Categories

Cleanliness
6.73
Towel change only; bathroom rug needs replacing for cleanliness.
Service
7.7
Staff is friendly and attended well to check-in, but communication issues affected experience.
Location
7.74
Location appreciated as a positive aspect of the stay.
Room Quality
8.19
Room praised for organization, cleanliness, and features like air fryer and coffee maker.
Amenities
7.72
Generally good but lacks clear instructions for complex amenities like the jacuzzi.
Value for Money
7.18
Value perceived as lower due to issues experienced, particularly related to tours and service.
Food and Beverage
6.73
Breakfast juice served warm, but overall selections were enjoyed.
Overall Experience
7.2
Experience mixed; positives overshadowed by significant service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:37

Property Description

Luxurious Accommodation
Experience the comfort of air-conditioned rooms with free WiFi, private bathrooms, and flat-screen TVs at our 5-star hotel.

Relaxation Amenities
Unwind in our hot tub and enjoy the convenience of room service in a picturesque setting within the Ouro Preto Old Town district.

Scenic Views and Breakfast
Wake up to stunning city views from select rooms and savor a delicious à la carte breakfast every morning during your stay.

Book your stay at Lofts do Pilar - pousada for an unforgettable experience in Ouro Preto!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 53 reviews
Cleanliness: 6.73
Service: 7.7
Location: 7.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 7.2
S
silva • couple • br
10
Recomendo!
Pros:

Foi uma experiência excelente! O quarto é lindo, muito limpo, confortável e bem cuidado. O atendimento foi impecável desde o primeiro contato pelo WhatsApp até a recepção presencial. Toda a equipe foi muito atenciosa, prestativa e cordial. Com certeza voltaremos e recomendamos o hotel!

2026-07-18 • via Nuitee
R
Rodrigo • solo_traveller • br
6
Pros:

Do serviço, da localização e da limpeza.

Cons:

Do café da manhã, da claridade do quarto pela manhã, do fato do banheiro não ser separado do quarto e dos ruídos das fechaduras

2026-07-17 • via Nuitee
I
Izabela • solo_traveller • br
10
Pros:

O loft é bem fofo, estava bem limpinho e organizado, o café da manhã servido no quarto eu achei suficiente e saboroso, as cobertas ajudavam ao frio.

Cons:

Falta um suporte no box para colocar shampoo, condicionador.
O microondas não funcionava, mas conseguimos utilizar o da pousada ao lado, então foi resolvido.

2026-07-17 • via Nuitee
H
Higor • solo_traveller • br
8
Pros:

Quarto limpo e bem arrumado, café da manhã maravilhoso

Cons:

Banheiro simples, a rua muito barulhenta

2026-07-13 • via Nuitee
&
& The Pineapple • family_with_children • br
8
2026-07-11 • via Nuitee
M
Matheus • couple • br
10
2026-07-02 • via Nuitee
N
Nadia • family_with_children • br
10
2026-03-25 • via Nuitee
N
Nunes • couple • br
8
Boa estadia
Pros:

A acomodação estava muito limpa

Cons:

O café da manhã veio com pouca variedade e alguns itens não eram do dia

2026-03-18 • via Nuitee
C
Carlos Henrique Maciel senra • couple • br
10
Pros:

local muito agradável

2026-03-13 • via Nuitee
A
Adilson • couple • br
9
2026-02-27 • via Nuitee
C
Cristiane • solo_traveller • br
10
2026-02-25 • via Nuitee
F
Frederic • couple • br
10
2026-02-12 • via Nuitee
M
Michelle Cristina • couple • br
10
2026-02-12 • via Nuitee
A
Ariane Martiniano da Silva • couple • br
10
2026-02-10 • via Nuitee
E
Erly • extended_group • br
10
Pros:

Limpeza, organização.

Cons:

Sem reclamações.

2026-02-10 • via Nuitee
L
Leila • couple • br
10
2026-02-09 • via Nuitee
C
Christianne • couple • br
7
Recomendo
Pros:

Localização, limpeza, educação.

Cons:

Quando fui, o ar condicionado esraca pingando dentro do quarto. Já devem ter verificado.

2026-01-31 • via Nuitee
F
Fabia dos Santos • extended_group • br
10
2026-01-30 • via Nuitee
T
Tais • couple • br
10
Cons:

Por mais que tenha a explicação de como funciona a hidromassagem, acho que poderia ser mais bem detalhado.

2026-01-28 • via Nuitee
R
Roberta • couple • br
10
Foi tudo muito bom
Pros:

Tudo muito bom

2026-01-26 • via Nuitee