PortoBay Santa Maria - Adults Only

Hotels
Porto Bay Hotels & Resorts
9.2 (805 reviews)
Avenida do Mar e das Comunidades Madeirenses, 50 , Funchal , pt

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpfulness of staff
Cons:
Food temperature inconsistency
Limited local fruit options

Categories

Cleanliness
9.38
Spotlessly clean as mentioned in reviews.
Service
9.85
Helpful staff were mentioned in multiple reviews.
Location
9.89
Consistently praised for its excellent and central location.
Room Quality
9.34
Rooms described as nice and comfortable.
Amenities
8.87
Amenities are good with mentioned facilities like a gym and pool.
Value for Money
8.33
Value rating slightly lower due to mixed food feedback.
Food and Beverage
8.38
Food had some complaints about temperature and variety.
Overall Experience
9.55
Overall experience was positive with many comments on returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:02

Property Description

Stunning Seafront Views
Hotel Porto Santa Maria offers breathtaking panoramic views of the Atlantic, providing a serene backdrop for your stay. The spacious rooms feature kitchenettes, balconies, and modern amenities including flat-screen TVs.

Relaxation and Leisure
Unwind in style at the hotel's 2 pools and indulge in a rejuvenating experience at the spa centre, complete with a spa bath and sauna. The Arsenal Restaurant offers delectable dining options, while the bar hosts live evening entertainment for a memorable experience.

Convenient Location and Excursions
Located near the gondola lift for Monte, the hotel is just a short walk from central Funchal, offering easy access to cafes, shops, and cultural sites. Let the knowledgeable staff assist in planning excursions to the World Heritage Laurisilva forests.

Experience luxury and comfort at Hotel Porto Santa Maria - book your stay now for an unforgettable getaway.

Important information:

Please note that the hotel, only accepts reservations for guests over 16 years old.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that half board rates includes set menu (3 course) dinner and drinks are not included.

Half board rates on 24 December and 31 December include a special dinner. Extra guests will be charged separately.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 805 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.55
A
Andrea solo_traveller hu
10
2026-04-10 via Nuitee
S
Sophie solo_traveller ch
8
2026-04-09 via Nuitee
S
Skogberg couple fi
9
Kaikki toimi ja palvelu oli erinomaista.
Pros:

Rauhallinen tunnelma. Allasalueen kahvila/ravintola oli hyvä ja palvelu erinomaista. Iltaravintolassa oli joka ilta live musiikkia ja esiintyjät olivat hyviä.

Cons:

Välillä viemärin tuoksu huoneistossa.

2026-04-07 via Nuitee
B
Baiba couple lv
9
2026-04-05 via Nuitee
J
Justyna couple pl
10
2026-04-03 via Nuitee
K
Kari-Ann extended_group no
10
Helt topp!
Pros:

Helt fantastisk!

Cons:

Ingenting

2026-04-03 via Nuitee
J
john solo_traveller gb
9
Excellent location, reasonable value for money
Pros:

Excellent food
Helpful and friendly staff

Cons:

Sun loungers not particularly comfortable
Often a wait to be seated in the restaurant

2026-04-02 via Nuitee
K
Kari-Ann extended_group no
8
Helt topp!
Pros:

Beliggenhet, fasilitetene, hyggelige personell og veldig bra frokost

2026-03-31 via Nuitee
C
Clootie couple gb
9
Another fabulous stay
Pros:

This was our second stay and it felt like coming home. It's a lovely hotel with comfortable sofa'd areas. The outside terrace, where drinks and bar snacks can be purchased throughout the day is relaxing too. The Captains bar is the evening hub, particularly for happy hour between 5-6pm. Our standard room was spotless as ever, comfortable and a good size. (No iron sadly). The balcony, with table & chairs, caught the sun of an afternoon and overlooked the park. (See my other note). Breakfast in the restaurant was always well organised with plenty of choice on the buffet. We dined in the restaurant only one evening during our stay and enjoyed the three course al la carte menu. Celebrating my birthday at Portobay was made extra special by the delivery of a bottle of sparkling wine on ice and a card from the management. A thoughtful, kind touch. Don't miss the roof terrace which offers great views, comfy seating and a hot tub. To conclude the hotel has a fabulous location... Right on the sea front and mere steps from the lively old town with a great choice of restaurants & bars. Highly recommended.

Cons:

The standard rooms overlook the municipal park, so it can on occasions be noisy. However, the very same park is also full of lively characters which can add to the spirit and character of Funchal, so not all bad.
Outside Pool way too cold for us, so we've never used it.

2026-03-30 via Nuitee
M
Mette Gramstrup couple dk
9
2026-03-29 via Nuitee
S
Siglinde couple ch
8
Pros:

Lage des Hotels
Aussicht auf das Meer

Cons:

Wetter

2026-03-29 via Nuitee
H
Helmut couple at
8
Pros:

Die Lage ist optimal, sehr freundliches Personal.
Frühstück ist mangelhaft - einfallslos und immer gleich. Dosenfrüchte, Stangenkäse und billigster Toastschinken sollte es bei einem Haus dieser Klasse nicht geben. Die Wellnessanlage im Keller haben wir nicht benützt da sie uns trotz Schlechtwetter nicht angesprochen hat..

2026-03-26 via Nuitee
J
Jutta extended_group de
9
2026-03-24 via Nuitee
K
Kenneth couple gb
9
2026-03-19 via Nuitee
G
Gernot couple at
10
Best hotel in Madeira
Pros:

Best choice of hotel with respect to location. The old town is a few steps away with plenty of restaurants. Rooms are very comfortable with a balcony and sea view.
The room had even a small nook for making tea and coffee with a coffee maker and even included a small cooking top with cutlery for preparing basic meals. Staff were pleasant and made you feel at home. Good shuttle service to the airport.

Cons:

The restaurant was a disappointment. We only went one time for a seafood night. Two seafood dishes to choose from with dry fish nuggets and tasteless sauce. Would recommend to eat at some of the restaurants nearby instead. We enjoyed exquisite sea food at the Marisqueria restaurant only a few steps from the hotel.

2026-03-16 via Nuitee
R
ROSELINE solo_traveller fr
9
un plaisir
Pros:

- l'emplacement parfait, on est au centre ville en 5 minutes
- la qualité des équipements
- l'accueil et la gentillesse du personne
- l'effort pour nous satisfaire à tout instant

Cons:

rien

2026-03-15 via Nuitee
H
Hugo solo_traveller pt
6
Pros:

Localização

Cons:

Hotel bastante desactualizado

2026-03-14 via Nuitee
D
David couple gb
9
Pros:

Position
Excellent food
Good service

Cons:

Drinks prices
Ground floor room

2026-03-07 via Nuitee
M
May couple gb
9
Lovely hotel, friendly staff.
Pros:

Great location, nice rooms, food was delicious and varied.

Cons:

Too much maintenance going on throughout a four week stay.

2026-03-06 via Nuitee
M
Manfred couple gb
7
Beautiful appointed Hotel, TV WORST experience
Pros:

Friendly Staff

Cons:

TV very poor, no English Channels
Overall the worst we ever experienced
Will stop us from going again Beautiful

2026-02-27 via Nuitee