PortoBay Santa Maria - Adults Only

Hotels
Porto Bay Hotels & Resorts
9.2 (805 reviews)
Avenida do Mar e das Comunidades Madeirenses, 50 , Funchal , pt

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpfulness of staff
Cons:
Food temperature inconsistency
Limited local fruit options

Categories

Cleanliness
9.38
Spotlessly clean as mentioned in reviews.
Service
9.85
Helpful staff were mentioned in multiple reviews.
Location
9.89
Consistently praised for its excellent and central location.
Room Quality
9.34
Rooms described as nice and comfortable.
Amenities
8.87
Amenities are good with mentioned facilities like a gym and pool.
Value for Money
8.33
Value rating slightly lower due to mixed food feedback.
Food and Beverage
8.38
Food had some complaints about temperature and variety.
Overall Experience
9.55
Overall experience was positive with many comments on returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:02

Property Description

Stunning Seafront Views
Hotel Porto Santa Maria offers breathtaking panoramic views of the Atlantic, providing a serene backdrop for your stay. The spacious rooms feature kitchenettes, balconies, and modern amenities including flat-screen TVs.

Relaxation and Leisure
Unwind in style at the hotel's 2 pools and indulge in a rejuvenating experience at the spa centre, complete with a spa bath and sauna. The Arsenal Restaurant offers delectable dining options, while the bar hosts live evening entertainment for a memorable experience.

Convenient Location and Excursions
Located near the gondola lift for Monte, the hotel is just a short walk from central Funchal, offering easy access to cafes, shops, and cultural sites. Let the knowledgeable staff assist in planning excursions to the World Heritage Laurisilva forests.

Experience luxury and comfort at Hotel Porto Santa Maria - book your stay now for an unforgettable getaway.

Important information:

Please note that the hotel, only accepts reservations for guests over 16 years old.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that half board rates includes set menu (3 course) dinner and drinks are not included.

Half board rates on 24 December and 31 December include a special dinner. Extra guests will be charged separately.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 805 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.55
K
Kenneth couple gb
9
2026-03-19 via Nuitee
G
Gernot couple at
10
Best hotel in Madeira
Pros:

Best choice of hotel with respect to location. The old town is a few steps away with plenty of restaurants. Rooms are very comfortable with a balcony and sea view.
The room had even a small nook for making tea and coffee with a coffee maker and even included a small cooking top with cutlery for preparing basic meals. Staff were pleasant and made you feel at home. Good shuttle service to the airport.

Cons:

The restaurant was a disappointment. We only went one time for a seafood night. Two seafood dishes to choose from with dry fish nuggets and tasteless sauce. Would recommend to eat at some of the restaurants nearby instead. We enjoyed exquisite sea food at the Marisqueria restaurant only a few steps from the hotel.

2026-03-16 via Nuitee
R
ROSELINE solo_traveller fr
9
un plaisir
Pros:

- l'emplacement parfait, on est au centre ville en 5 minutes
- la qualité des équipements
- l'accueil et la gentillesse du personne
- l'effort pour nous satisfaire à tout instant

Cons:

rien

2026-03-15 via Nuitee
H
Hugo solo_traveller pt
6
Pros:

Localização

Cons:

Hotel bastante desactualizado

2026-03-14 via Nuitee
D
David couple gb
9
Pros:

Position
Excellent food
Good service

Cons:

Drinks prices
Ground floor room

2026-03-07 via Nuitee
M
May couple gb
9
Lovely hotel, friendly staff.
Pros:

Great location, nice rooms, food was delicious and varied.

Cons:

Too much maintenance going on throughout a four week stay.

2026-03-06 via Nuitee
M
Manfred couple gb
7
Beautiful appointed Hotel, TV WORST experience
Pros:

Friendly Staff

Cons:

TV very poor, no English Channels
Overall the worst we ever experienced
Will stop us from going again Beautiful

2026-02-27 via Nuitee
J
jane couple gb
10
2026-02-25 via Nuitee
R
Rimvydas couple lt
10
Perfect.
Pros:

Perfect location. Thank you for the wonderfull staying.

2026-02-22 via Nuitee
P
Peter couple de
10
2026-02-22 via Nuitee
E
Eva couple es
8
Pros:

La ubicación y el personal muy amable. Muy limpio.

Cons:

Faltaba animación. Falta luz en la habitación .

2026-02-13 via Nuitee
J
Jørgen couple dk
9
Pros:

Personalet var imødekommende og professionelle. Beliggenheden må være blandt de allerbedste hoteller i Funchal. Senge var virkelig gode og der var fred og ro om natten.

2026-01-31 via Nuitee
A
Allison extended_group gb
9
2026-01-31 via Nuitee
G
Gert couple ch
8
Ruhiges Stadthotel direkt am Meer
Pros:

Zentrale und ruhige Lage in der Stadt und am Meer, Busbahnhof und Seilbahn in Gehdistanz, grosszügige Zimmer, sehr gutes Frühstück, Poolanlage gemütlich.

2026-01-31 via Nuitee
V
Verena couple ch
8
Es hat uns sehr gut gefallen und wir werden wieder kommen.
Pros:

Die sehr zentrale Lage am Meer mit der Möglichkeit, flach zu spazieren. Die Möglichkeit, in den nahegelegenen Restaurant zu essen und Einkäufe zu machen.

2026-01-28 via Nuitee
S
Sara-Mia couple at
9
Sehr zufrieden, gerne wieder
Pros:

Die Lage, super Betten, nettes Personal, sehr sauber, pool

Cons:

Frühstück wird ein wenig eintönig und ist nicht vom besten Qualität

2026-01-27 via Nuitee
B
Bryan couple gb
9
Loved it. Everything, including the weather, met, or exceeded, our expectations. Thank you.
Pros:

Prime location, lovely staff - very accommodating and every facility you could wish for in the room.

Cons:

Being extremely picky and understanding that it is very difficult to please everyone, but the evening entertainment could be better.

2026-01-27 via Nuitee
M
Mihaela couple de
9
Pros:

Lage sehr gut.

Cons:

Der Kaffee ist schrecklich. Eine gute Kaffeemaschine wäre gut.

2026-01-26 via Nuitee
A
Aidan solo_traveller ie
7
My stay was fine . Nothing particularly wrong with anything.
Pros:

The location was very good . Just far enough way from Funcahl centre but a very quick walk from everything you would want to do. Restaurants close by .

Cons:

I went over Christmas. The age profile of the guests was very high. The bed was 2 singles pushed togther which I never like. The pool is small but good enough. The breakfast is ok. Varied not spectaular.

2026-01-25 via Nuitee
P
Patricia extended_group gb
10
Excellent
Pros:

Great breakfast and location

Cons:

Nothing

2026-01-24 via Nuitee