Hotel Sentral Pudu @ City Centre / Bukit Bintang

Hotels
6.8 (1413 reviews)
No.310 Jalan Pudu, Bukit Bintang City Centre , Kuala Lumpur , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Location
Breakfast
Cons:
Cleanliness
Service

Categories

Cleanliness
5.44
Several reviews noted issues such as dirty rooms and pests.
Service
7.41
Mixed feedback on service; mentioned bad service but also some helpful staff.
Location
8.95
Convenient location with easy access to city attractions and transport.
Room Quality
6.4
Rooms were reported as small and some issues with furnishings.
Amenities
5.43
Amenities lacking, with complaints about towels and toiletries.
Value for Money
7.89
Average experience for the price; location offsets some drawbacks.
Food and Beverage
5.94
Breakfast received positive reviews, but other food services received mixed feedback.
Overall Experience
6.91
Mixed feelings overall; location praised but issues reported concerning cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Prime Location in Kuala Lumpur
Located on Jalan Bukit Bintang, Hotel Sentral Pudu is just a short stroll away from popular attractions like Times Square and Pavillion Mall.

Modern Rooms with Essential Amenities
Enjoy comfortable stays in air-conditioned rooms featuring flat-screen TVs, free Wi-Fi, and private bathrooms with all necessary amenities.

Convenient Dining Options
Indulge in a variety of local and international cuisines at Lime Light Café or opt for in-room dining. The bar serves up light snacks and refreshing beverages for your enjoyment.

Book your stay at Hotel Sentral Pudu now for an unforgettable experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 1413 reviews
Cleanliness: 5.44
Service: 7.41
Location: 8.95
Room Quality: 6.4
Amenities: 5.43
Value for Money: 7.89
Food and Beverage: 5.94
Overall Experience: 6.91
M
Mohd Affandi • family_with_children • my
7
Pros:

Room good

Cons:

Television not function

2026-04-16 • via Nuitee
M
Mohd Affandi • family_with_children • my
8
2026-04-16 • via Nuitee
J
jamaludin • family_with_children • my
6
2026-04-10 • via Nuitee
S
Shyrol Ramli • family_with_children • my
7
2026-04-05 • via Nuitee
J
Jariyaporn • solo_traveller • th
1
Sila buat pelarasan. Bilik ini tidak berbaloi dengan harga yang dibayar.Tandas itu sangat kotor.
Pros:

Sebahagian daripada kakitangan kaunter penerimaan tetamu bagus, yang lain tidak. Hotel ini tidak begitu bersih. Penghawa dingin rosak atau ada sesuatu yang tidak berfungsi; ia mengambil masa yang lama untuk dibaiki selepas menghubungi untuk melaporkan masalah tersebut. Kami membayar untuk penginapan kami, kami tidak menginap secara percuma. Sila berikan perkhidmatan dengan rasa khidmat pelanggan.Hotel ini sangat mahal; kami perlu membayar 10 ringgit sehari. Ada kakitangan yang ramah, tetapi ada juga yang tidak. Kami yang membayar untuk penginapan kami, jadi sila berikan perkhidmatan yang mesra dan bersikap mesra, jangan bersikap bermusuhan. Terdapat banyak lagi yang boleh diperkatakan tentang tempat ini.

2026-04-04 • via Nuitee
B
Bagri • solo_traveller • in
5
2026-04-04 • via Nuitee
J
Jariyaporn • family_with_children • th
1
2026-04-04 • via Nuitee
I
i_A_M_N • family_with_children • my
6
2026-04-02 • via Nuitee
A
Azizi • couple • my
10
Good
Pros:

City Centre

Cons:

Parking

2026-03-26 • via Nuitee
C
Chihung • couple • tw
3
在Booking上付了四天的錢，住了一天趕緊退房逃離，系統給退款，自認倒楣
Pros:

櫃檯態度還可以

Cons:

房間蟑螂爬，裝修老舊，一般整齊但不乾淨

2026-03-26 • via Nuitee
S
Shirantha Perera • family_with_children • my
10
2026-03-25 • via Nuitee
S
Shirantha Perera • family_with_children • my
10
2026-03-25 • via Nuitee
N
nora • couple • my
7
2026-03-25 • via Nuitee
K
Kamarul • solo_traveller • my
6
2026-03-17 • via Nuitee
A
Afzainizam • solo_traveller • my
10
2026-03-15 • via Nuitee
F
Fizzaiton • solo_traveller • my
10
Pros:

very comfortable room n clean

2026-03-11 • via Nuitee
J
Jane Jen • family_with_children • my
8
Great location great saving
Pros:

The location , staff

Cons:

The bathroom. But don't take this as a bad review. I just don't like it because it not so private bathroom when you stay together with friends

2026-03-08 • via Nuitee
E
Eesha • solo_traveller • gb
5
Average probably won’t stay there again
Pros:

Modern vibe to the hotel, it’s all quite fancy

Cons:

The location was a bit strange difficult to walk around. I didn’t feel like it was clean as well. The breakfast was very basic, The hotel overall is a bit cheap

2026-03-04 • via Nuitee
I
i_A_M_N • family_with_children • my
6
2026-03-04 • via Nuitee
A
Adi • family_with_children • my
10
Pros:

Ys

2026-03-02 • via Nuitee